William Hill Casino

Good games and good sport offers. They offer bog and do a daily15% winnings on selected meetings.

There customer service is very poor it is taking 48 hours or more to receive a reply. This casino is one of the worse ones in terms of taking money but not wanting to pay anything back.

You can withdraw at weekends but they will stay pending until monday which they remind you that it is possible to reverse it time and time again.

If you are a serious gambler stay away if you like to waste 50 to a 100 quid now and again then this site is for you.

Good bonus when joining. Good selection of games. Trusted name. They also provide ongoing bonus's and lots of free spins. The wagering requirements are a bit steep!! However, I have never had any problems withdrawing my winnings - apart from the annoying pending times.

What lets William Hill Casino Club down is the timescales for withdrawing any winnings. 4 days in a pending queue is so annoying, so don't expect to receive your winnings for a week as they do not count weekends as a working day. Whereas William Hill Games and Bingo process the winnings the same day, even paid into Pay Pal within hours. I just do not understand why William Hill Casino Club take so long.

They offer a good opening bonus. They have a good selection of casino games.

The customer service is terrible. The staff cannot speak very good English, so it proves to be exhausting when you telephone them. They take an eternity to respond to emails and there seems to be no live help available.

The 4 "business day" pending is horrendous! Why the 4 "business days" - I thought most casinos worked on a 24/7 basis? Nope, it seems if you withdraw on a Wednesday your money will sit in the reverse winnings option until the following Tuesday, and even then it takes a further 3/7 days for the winnings to be paid. That is, of course if they even decide to pay you any winnings. There have been many many complaints regarding William Hill Casino Club on the Trust Pilot page. I don't believe most of the positive reviews about this site.

This is definitely real casino! Great games, a lot of chance to win money. I got lucky and won some euros and they pay me fast and with no problems. I have only recommendations for this casino! :)

I joined William Hill in 2005 and used them mainly for sports betting. My sports betting is now done on the exchanges as the odds are higher and you don't get restricted when you have a winning streak, but that's another story. As a lover of casino's I only play live dealer games so I can't comment on slots, I don't understand slots, it's a machine programmed to win so why do people complain when the machine wins? Anyway, if you want live casino action I would say William Hill is the best in the business!! Very friendly dealers, if you want a bit of noise you can hit the live Vegas tables at various stakes starting at £3, or if you fancy less noise you can play the Mayfair tables. I never get a broken game like I often do on other sites and on the whole this is my favourite place to play Blackjack .

One thing guys, where ever you play you need to verify yourself. This is law, casino's have to do this. Known as KYC rule.
When you join a casino just email your proof before you play, or call them, talk to them and ask what they want from you.
Put the wheel in motion then when you decide to cash out you wont feel paranoid and the process will be quicker.

I am fully verified, takes around 72 hours to cash out or you can go in to a local store. I've not had any issues with this casino and I feel safe here.

I wish they gave comp points to us regular live casino players. I play Blackjack here but take my Roulette to Bet-fair who pay comps on everything.

It would be nice if the staff at the call centres at William Hill could just be a little bit polite. I know we have bred a generation of kids with no manners but when you have been a customer for 12 years it would be nice if they stopped to listen rather than making you feel YOU are the problem when there IS a problem.

For one I am glad to see so many of the same themes of dissatisfaction being independently published. I only joined about a year ago - at first I liked there no frills approach with promotions and gimmicks being less frequent than there rivals of same size and market power. How that has changed in six months. I thought there creation of the WilliamHill Stake Forum was positive and they were trying to really reach out to customers and users and perhaps learn. How one can be so wrong. Comments with a hint of negative feedback are removed or altered - William Hill customer service staff mock the forum literally mock it.

Where to start. I think they do not promote nor operate supportive gambling practice with the withdrawal system they insist on having. I don't consider myself to have a problem or need any sort of intervention but having a withdrawal request pending for between 2 - 5 days with frequent reminders you can cancel the withdrawal or have you tried this game yet - use your funds messages. - the customer service staff are at best untrained and have the manners that belong to someone who should work alone and not with people. 4 occasions I have been treated like 'how dare I impose on there time or have a query'' the final straw was it took 4 staff giving 4 made up stories to a situation which was plainly down to a clause in T&C which none of them knew or had ever read yet I had I just wanted what the first agent promised me. The fact that they go out of there way to encourage re-wagering and not sensible practice is something doing the industry very real damage.

Poor payouts compared to other online gaming sites, poor response from customer service once they’ve hooked you in, in fact non responsive if you query anything bonus related, but happy to help if it involves depositing money.

Latest Update:

I joined William Hill Casino about 3 years ago, played for awhile, didn't like it much, then left it dormant for over 2 years, until I started playing there again. Why? That was simply due to my local ISP being blocked from accessing gambling websites. Almost all of Playtech casinos became inaccessible from the end of 2015 onwards. I could no longer get access to them, not even when using VPN proxies. However, a very few Playtech casinos remained accessible to me, somehow or rather, and William Hill was one of them. That's why I started playing back at the casino, because I had not much other avenues to play my favourite Playtech games.

After playing again at William Hill for several months now, I realised that getting a win from this casino was a lot harder than at some other Playtech casinos, playing the same few favourite games of mine. Perhaps it's just my imagination, but I don't think that's all of it. I do believe there is some truth behind that. But never mind, that's just one thing I'm not liking much at William Hill. The other thing that has been bothering me, is the poor customer support I've been getting via email. Trying to get Live Chat was like playing hide and seek all the while. Sometimes available, sometimes not. Online one minute, offline the next. Sheesh! Hence I had to do all my enquiries via email instead, which I thought would solve my problems, but nosirree, I couldn't get any replies at all from their support! Why? I just cannot figure out! Even sending out a few emails on the same query would not get any reply.

That's not all of it. There have been a few occasions when I took their promotional offers of either 'deposit and get free spins', or as in the most recent case, 'deposit, play and get back 100% cash back'. When I checked back with the casino's support, requesting for that specific promotion, I would always get a negative answer. 'You did not qualify for it', or 'you did not opt in for it', even though I had an onscreen confirmation message of being successfully opted into that specific promotion! Then there's another very irritating common reply, "I'm sorry, we did not have that promotion in our casino"! Argh! No other Playtech casino had ever given me such ridiculous or unreasonable reasons, except at William Hill Casino! At worse, another casino's support would request a copy of that promotional email for validation, and I would get it after that. No, not at William Hill. I would always not get it, and I would always get mad with them. So much so, I just had to write this review here and let others know of what I had been going through.

At this very moment, I am so disgusted with William Hill Casino, that I have zeroed out my Comp Points, played the redeemed cash till zero, and I am going to leave it dormant once again, perhaps forever more. I still have a few more Playtech casinos to play at and they are all doing much better for me than William Hill!

One of the most know brands and they have solid reputation.

All gambling products could be met in one place, even if You like to bet or live casino...

Lot of slots and wide sportsbook attracts players from all over the world.

Many deposit options, friendly customer support and good promotions make this place one of the best playtech casinos

72hours pending period is much to long. Only a high vip status can hurry this up

As part of a large and reputable company, William Hill for years one of the leading suppliers of games of chance. From my experience, it is one of the best casino and the main features of their online presence. Many will attest, William Hill Casino is one of the best in this competitive industry, struggling with other online casinos and highly regarded, and offers a reliable operator, licenses and payments, selection of games and casino promotions. You do not need to visit Earth casino to place a sports bet, as long you can do that through your Internet account. Will Hill casino has brought together its offer together with: poker room, bingo room and sports betting platforms that are worthy of any respect. Its advantage is that it brings together several hundred software manufacturers and providers of games which makes casino real center for online gambling and professional gambling.

I made a deposit here a few days ago, I paid through Neteller e-wallet € 40 and lost them for half an hour. In the past year, often playing Marvel slots because they are graphically well ahead of all slots that are currently available on the Internet. There is a lot of methods to pay for a quick and easy deposit, practical customer service in the casino, which is available 24 hours a day, all year. I'm very often used their support lately as William Hill gives users stunning bonuses from the moment when you join as users, so I had to ask them some details when cleaning bonuses. Otherwise, their welcome bonus, bonuses for players with high stakes, monthly loyalty programs, and the VIP section of the menu are the best organized promotion on the Internet now.

Their promotion in my case usually double the funds in the account and I use them on all the games in the casino and winnings, of course, I reserve and I often paid from 50 to 150 € to Skrill and Neteller account. It is important to add that every time you make a deposit on William Hill Casino, your status in the casino is improving slowly and you will reach the VIP level. Order status in the casino club is next, Bronze, Silver, Gold and Platinum at the end. My current status is Silver here, but I will stop there because I plan soon to become a "Gold". The conclusion is simple, selection of games, graphics, theme slot machines, popular heroes of the comic book on your screen, are all recommendations that today you open your account at William Hill Casino and start an unforgettable adventure. Good luck!