Jackpot City Casino

Latest casino that I've signed up with. This place is awesome!

I love the accents of the people that call me and offer me the promos. Also lots of fun games that keep me happily entertained. This place should have higher ratings in my opinion.

I'm having trouble finding where to submit my verification documents

Iv been playing jackpot city casino for 10 years I guess and Iv had wins and losses, Thiese casino slots are very entertaining most of the time.

Iv had losses of $300 or so and wins of around $30.000 Australian dollars just playing the slots. Iv had friends win a lot on here as well, 1 friend won over $250.000 on the slots in 1 night....I couldn't believe it!!!

The mobile gaming. Servers for jackpot city are a lot slower the the pc game severs....I find I have to play on my pc most of the time. As my iPad is to slow etc playing the mobile version.

Jackpot City is one of the latest casinos I joined. I did it after I saw an ad on AskGamblers of AskGamblers exclusive promotion that for 10€ I would get 80 spins on Mega Moolah slot. I've played it only a few times so I thought it was a great promotion for a very little deposit. I trusted them because they are powered by Microgaming software ad is a sister site to casinos I am a member of. I have to admit, I didn't like the fact that they had so many unresolved complaints.

I claimed the bonus from AskGamblers as it was an exclusive, then I signed up and made a 10€ deposit using Skrill. While I was depositing I was given option to deposit more to receive some extra credits but I didn't do that. After the deposit I noticed that I received match bonus immediately. I tried to open live chat, but for some reason it didn't work. So I downloaded the software and then contacted support. Needless to say that our conversation got me very disappointed. Support gave me multiple reasons why I wouldn't get the spins.

At first I was told my region wasn't available for that offer, I explained everything and sent the link and then I was told that the offer was invalid, after many more questions support told me that they don't work with AskGamblers affiliate, I mean, I got just ridiculous answers that didn't make any sense. And at last I was told that the 10€ bonus I received gave me an overall 20€ balance which meant I could play Mega Mooolah with it and it would be enough for 80 spins. If I had known that before, as it was explained very shady, I wouldn't have deposited there.

Since I still had money in my balance I started to play Immortal Romance with minimum stakes. I had a few 5oak winnings but my balance was going up and down. When it reached 0.60€ I received a pop up message which said I got an extra bonus added and I noticed that my balance was for 10€ higher. My playtime was quite short and I lost all balance. After that I spoke again with support and this time I had a conversation with other agent and he was completely opposite to the one I spoke before, he was kind, professional and answered to my questions about their promotions.

Overall I had unpleasant time at Jackpot City casino and I won't be making another deposit there. The casino lobby looked good but I think that support lacks professionalism and bonus wagering is too high, 50x bonus wager is a lot, especially for first deposit.

Good looking website and good looking downloadable client.

Unstable downloadable client. Poor Customer Service Skills in particular left hand not knowing what the right hand is doing, delay tactics, and a general bad feeling about this place.

Something just doesn't seem right the amount of spins it takes to get anything and spam bonus advertising stay right away.

A lot of games including progressive jackpot. Mostly Microgaming.

Bonus waging requirement is 50X; loading home page is very slow.

After some newer casinos on the next step was one that was founded in 1998. It is a Jackpot City casino which disposes with software from well-known and recognized Microgaming (Quickfire) and is licensed by the Gibraltar government and is part of a renowned group in the world of gambling called Belle Rock Entertainment. This group of casinos is in a world of fun known for its attractive promotions and a very safe environment during the game, especially with regard to transactions between accounts. They have a super-fast support which is another reason why I gained enormous confidence in the casino and their employees.

Casino has over 200 games, of which I have personally tried at least 30. I do not want to lie to you, most of the money I invested in those games that have huge jackpot prize of which is for me the undisputed game Mega Moolah with huge progressive jackpots. Here I tried all five versions of their roulette and I can say that I am on each of them made a profit on the French Roulette yesterday I was in profit of over 140 € after half an hour, I'll see if my luck will serve in the coming days when I plan to make another slightly bigger deposit of 400 €. This time, I will play another game with equally large jackpot and it's Major Millions, which plans to spend half the money.

Somewhere on the Internet I found the fact that their percentage of payments at the games is a respectable 97.4%, which puts them in a group of casinos with the highest ability to reach a significant gain. As for the option of deposits and payments that they have offered the following options: Neteller, Moneybookers, EziPay, Solo, Direct Bank Transfer, Paysafe Card, FirePay, Maestro, Ukash, Delta, Click2Pay, Visa, MasterCard, eCheck, ACH, InstaDebit, and UseMyBank. As far as my personal experience I have received payments through Neteller within 24 hours, usually after 12 hours of the application for transfer of money to my Neteller account. Excellent casino and a high rating for their professionalism.

So far so good. Won $4000 after a single $100 deposit. Got an email shortly after I decided to withdraw confirming the withdrawal. Got an email after the weekend congratulating me on my win which was nice.

The casino has asked me to provide proof of ID/residence which they claim is a regulatory requirement, in order to process my withdrawal, which I have since provided. No waiting on my deposit into my account. I did win $1400 at another casino last week and the money was credited back to my bank account on the following Monday after the weekend win, with no POI requirement.

Never win nothing... It's terrible... Deposit and deposit and nothing happens! If win you can't withdrawal because of bonus, so you still play until lost all.

Jackpot city casino it is decent online casino. I played in past couple of times at this place, and I am absolutely happy with everything I received at this casino.

Software here is Microgaming, it is just old type of casinos with download software. Our days such casinos are less and less popular I think.

Customer support at Jackpot City is good. Sometimes at live chat I got Russian speaking live chat agents, also rare thing some support from this casino called to me two times and offer me great deposit bonus. They speak on Russian, so it was just pleasure to speak with a voice with some from casino.

Promotions are great at this casino. There is usually a lot of ongoing promotions and bonuses. It is rare type of online casino, at which it was not hard for me to get reload bonus which is higher than 100%, and also usually there was some freespins on top of it, or loyalty points. So in short - casino care about players and offer good bonuses. Best bonus I received from this casino was offered to me at phone call, they offer me 200% bonus plus 100 freespins on Immortal romance for deposit of 25$ or more. Very rare, and I can't remember other casinos offer me even nearly like that.

Withdrawals usually was processed within around 30 hours. But never faster than 24 hours. This is biggest minus for this online casino, because everything else here was very nice. And I stopped playing when I start play almost only Netent games, but this casino is good.

Overall i think it is best Microgaming casino with download software I ever played. They really totally satisfy me with bonuses and promotions, their payouts are a bit faster than from competitors, and I have very good experience with Jackpot City casino.

Nothing to thumbs down, but I think withdrawal speed can be faster.

This casino eats money 1700$ on treasure Nile. I would avoid them, nothing but a scam like the rest.