Jackpot City Casino

I've had a few wins between 2-4k. Good customer support with live chat. Overall I would recommend this site! Only a few points that make it less than 10 as mentioned in the negative comments.

I've noticed they will debit your card - visa hold on my account. With AnZ they allow a pending period of 5 days for the vendor (jackpot city) to collect the money. Jackpot do not take the funds within this 5 day period. SO this results in the money going back into my bank account for 24 hours which I can then still spend.. But they will swiftly collect the money the next day. So be warned!! I believe this to be tactical move to get me to spend more money. Annoying with the payout time, definitely not 2 days. I've found it to be 4-5 days on the bigger payouts, again another tactic to get you to respend It.

This was my first casino online I've ever played. I had quite a few big wins and had no problems with cashing out. I still go back now and then to see if I can make a good win. I do recommend the Monopoly live game it new and fun.

The bonuses are quite small compare to other casinos out there and their loyalty programs are not easy to build up. You have to keep money in the account really to keep your loyalty points up. And I haven't had any bigger winnings than I first had. I was given advice to bet low on hot games then told by another agent to try the opposite. That's just the meaning of gambling.

Lots of games. Some kind of customers reply after 2 days. Thats about it.
Its asking me to have atleast 150 characters in the pro but I cant find anything else to say so there it is.

First of all, if you do the mistake of taking their bonus offer of doubling what you pay, you will be stuck in a impossible way to get that bonus cashable.
Ive put 50 that would bring me to 100 with the bonus offer. For me, to even think of withdrawing anything, I had to first reach the 2500$ game play AND then have a minimum of 50$ in my sold. I dont have to tell you its basically impossible.

But if that wasnt enough, I realized they charged me 64.90$ for a 50$. I contacted them complaining about it and they told me they just charged me 50$ and the rest most have come from my bank. I reached my bank (That I have for the past 25 years and that I trust) and they confirmed me THEY charged me that amount and there was no fees on their end. I contact them again telling them so and never heard back from them.

Personally, dont even bother with this c***. Really bad experience and I closed my account the second I realized how it was bs.

I really trust spending my money at this casino that if I have a win i will actually get it!

I am really annoyed that they have decided to change their bonus system and now have a winning wheel that very rarely wins and even if it does for the 700*1000 you may have spent you could win 1 sometimes 2 dollars. what a joke. Now they have also informed me through email of their exciting new loyalty system and how I must keep an eye out for when it is up and running. Well sorry customers, if you thought that they appreciated your custom, obviously not!!Now instead of redeeming 200 points for $1, I have to accumulate 5000 points and then to really make your day they are only worth $8.. Upon asking how I should find this new system beneficial to me and why was the loyalty points worth so much less, apparently even though i deposit and play with NZ currency the loyalty points get converted to euros before being cashed back to me? I am sure you will all agree what awesome customer service this is when other casinos are almost paying us to play on their sites.So disappointing, I am currently looking for my new trustworthy casino and makes me feel like they appreciate my money.

Speedy verification, good game selection, friendly chat. Probably one of the best sites for deposit bonus.

I dislike how they leave your withdrawl pending for 24 hours. Not a lot of bonus without deposits

I don't like the way they hold the amount and come up with excuses. 48 hours hold and processing and if it's weekend it will take almost a week. This is way to tease people to reverse the funds and lose it. I find it dishonest.

Microgaming games, withdrawal, verification process, staff are all great never had a problem. Loved the ease of transactions and communication. When I first started playing $100 would last you 3 days betting 1.50 a spin.

I didn't like the pop ups after 2/3 rds of your money was gone. Started eating money the way 888 casino did at the end..well not THAT bad but bad enough for me to look for another site LOL. Didn't work going back this seems the fairest site so far .. and yeah that's the negative.

They have many games, pokergames and many popular slots. It's very easy to deposit, no need for a visa verification or nothing like that. They don't allow you to withdraw though, so I really don't have any positive things to say about this casino

They don't allow you to withdraw funds. This casino is scam! I've deposited over 10K dollars and when I tried to withdraw 5K dollars they first tried to delay it, asking for all kinds of documents that I had to pay my bank to provide. Then two weeks later they said that they couldn't withdraw to my bank account or my mastercard, same as I used to deposit. Note that I've withdrawn using same methods in many other casinos.

An account was opened in my name, and my banking information, and a pile of money was deposited from my bank. Nothing sent to me to prove that I even wanted an account opened, the account not way I found out was by deposit emails in my trash.
After contacting them twice by chat telling them that my computer was hacked and my personal information was used to open the account, they still have not returned the money that was illegally taken from me through their gaming site.
Finding any and every site that has this casino on it for review and Giving them my story!! Shameful that this site doesn’t verify and ensure that the account being opened is really the person and that they allow thousands of dollars to be spent and never asking to verify who it is, and only when you are putting a complaint in and demanding results fast do they ask for any type of ID. stay far away from this casino!!!

I got up to a couple thousand really easily during my first full experience at this site with a $45 deposit. My neighbor saw that and she tried herself and won $1900. It took a while to see her funds but she did get paid. They have symbols that indicate if games are hot or cold which is more of a heads up than most casinos will give you. Their consistent bonus offers are generous and the loyalty program adds a nice little plus to the deal.

I did not sign up to be called for promos, but in case I did unintentionally- I asked for them to take me off the list when they were calling at random points of the day insisting I deposited for their match bonus. There was one representative that even had the nerve to say I won't be sorry if I deposit my last 10$ in my pocket to play a specific game with a particular bid and that I'll win big doing that. It strikes me odd that this rep (Chris) would tell me that, and being the superstitious person I am, I went ahead and did exactly what he instructed. I lost miserably within minutes and the next time I talked to customer service trying to promote me another match bonus, I mentioned that to them and they said a rep will never tell me that I'm going to win. I'm not sure what his deal was but he called from Africa while I reside in Canada in a completely different time zone and even after I was told I've been removed from the calling list, I still received phone calls recommending to deposit for a bonus 3-4 times after that until I bought a new phone and changed my number.