Jackpot City Casino

One of the first online casinos. At the time I started playing it was good. They have progressives that I liked and the bet per spin were really cheap....

I've been playing on jackpot city for almost 10 years now. Sent in my documents many times throughout the years. I've always had to wait over a month to get paid out and it's never anything extremely rich. I even had to argue for a lousy $190. This last time I'm trying to cash out 550$ and now I'm waiting three weeks because they needed documents again,and when I did send the doc's in they asked for a "explanation" for the difference between addresses on my doc's and i.d. I emailed my explanation and because I know how slow jackpot city and knowing documents alot of the time do not get sent to where it who there supposed to go to when you do as they request, anyways I went to live chat right after I emailed them the explanation and they told me they are sending it to the right department and should recieved an email within 72 hours. I've now been chatting with them on this issue 9 times and it is always the same thing: "we need an explanation for the address on document" and when I tell my story again, and again, they say "okay I see that and I am now sending the explanation and docs to the right department on high priority". My withdrawal is still pending. So 9×72hrs us how long I have to wait? And now I am also getting the famous "CloudFlare" screen when I try to log in and "chat". I was even stupid enough to keep depositing thinking maybe they will be like"yeah she's playing alot still, let's get this issue resolved a.s.a.p" or something thinking maybe they care about customers and loyalty. Try 21.com or video slots. There payouts are 48hrs to 7 days and have better offers and there chat is really awesome for support . Thank you

The layout of the website. The agents working for this casino do their best to help but there are not able to do so as the policy of the casino is not focused on providing support but hope people leave their unpaid withdraw and leave the casino after playing for real money.

Support is the poorest in the industry. You don't lose your money on this casino. You can choose tons of casino but please be aware that this casino is a mess! Can't believe they are holding a license of the MGA. Also please note that if you ever have problems to contact MGA and don't let them get away with anything!

They have changed the monthly loyalty bonus. They simply decided they aren’t giving it any more and never told the players. I only found out because I went to live chat to find out where my monthly loyalty bonus was. It was a “management” decision. Yet they advertise the giver the wager the more points you earn. Seems a bit of false advertising to me.

I had already played on this site and I liked this site because there are several old games which I liked. Upon returning, I realized that the platform had not evolved and that my good old games were available. So an excellent site for nostalgia, but the good side stops there.

I hadn't played on this site for a while and wondered why. When I rummaged through my notebooks, I realized that they never paid a withdrawal of $ 100. They will answer no, but I can confirm that it is true. I have no time to waste for such a small amount, but I wanted to warn you. So, I strongly advise against this site which does not always pay the winners.

The most amazing casino I ever find till the moment with a great website and a huge variety of games and before I forget the most generous casino with bonus like u will never find anywhere else.

What I really dislike is the long time it takes to make a withdrawal. It’s really too long especially that weekends they don’t work so these are 3 days of the week.

Love playing at this casino, has great games, is very fair to play. Have had a lot of good generous winnings from this casino. Also withdrawals are nice and quick. 10/10 rating from me.

The 10minute time play for the Tournaments, as for some reason my game always turns off! Wish it didn't happen every time!!! Must enquire how it could be fixed?

The game Vegas flush, it gives good win if you play it right. I have betted 70 dollars per line and had won 10,000. I had actually quite a large amount on Vegas flush a few times. 30,000 was.

Sometimes the 120 % bonus has let me down. I have claimed it, deposit but I did not receive the 120 % extra bonus. Also when you withdraw it takes too long to receive the funds into your bank account which means you get tempted to play the winning and end up putting it back into the casino. All up I have lost 200,000 dollars to the casino.

I liked it for many years I even won 20 grand on cash splash a few years ago and haven’t had a problem since then withdrawing my money and won a lot more over the past few years.

Well now for some reason then wanted documents so I supplied all the documents and was told they weren’t good enough..made me very suspicious and was worried about my information something wasn’t right about the situation closed my account!! And lost 800 in winnings.

I like the games that it provides and alot off them are very enjoyable. Just like spin or royal vages they are enjoyable, there's not much else positive I can say.

You never win, in the 1000s off dollars I have put into it only once have I received a good win, even then the process to retrieve the money was terrible. The constant having to re-upload information that you have uploaded 20 times already is a pain.

This is got to be one of my all time favorite sites. I read alot of negative reviews on this site but I had to test it out for my self.

The sites is great. Superb support alot of great bonuses and tons of games. It's easy to navigate and fast loading. This is one of my favorite places to play on.

There are alot of bonuses here but the wagering is high. I have nothing else bad to say about this page. Even with the high wagering it is possible to clear it and get your winnings :)