Resumen rápido de AskGamblers
Opinión del editor
Esta es una plataforma de juego online ideal gracias a su licencia de la MGA, métodos de pago locales, cantidad de juegos y soporte para el idioma español. Sin embargo, si prefieres que tu casino online sea moderno y esté bien diseñado, aquí quedarás decepcionado en ese aspecto.
- Admite monedas locales
- Chat en vivo en español 24/7
- Licencia de la MGA
- Largos tiempos de procesamiento
Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.
Detalles de Hello Casino
Aquí puedes encontrar detalles específicos sobre este casino.
- General
- Pagos
- Juegos
- Juego Responsable
- Atención al cliente
Información general sobre Hello Casino
Hello Casino es uno de esos casinos online veteranos, ya que lleva dando la bienvenida a jugadores desde 2014. El casino está disponible en español y acepta jugadores de Latinoamérica, quienes pueden sentirse seguros al jugar aquí, ya que Hello Casino cuenta con la licencia emitida por la Autoridad del Juego de Malta (MGA).
Registrarse e iniciar sesión en Hello Casino es bastante fácil y puedes usar el sitio web desde tu computadora, tableta o smartphone, aunque el diseño no es el ideal para pantallas más pequeñas.
En esta extensa reseña de Hello Casino, repasaremos todos los detalles importantes de este casino, como los pagos, la atención al cliente, los juegos, las herramientas de juego responsable y mucho más.
- Monederos electrónicos 0-24 horas
- Transferencias bancarias 3-7 días
- Pagos con tarjetas bancarias 3-7 días
- Retiros los fines de semana No
- Ganancias de botes progresivos None
Información de pago y métodos en Hello Casino
Los métodos de pago disponibles en Hello Casino dependerán del país del que seas, pero, en cualquier caso, siempre tendrás una variedad de opciones para elegir. Estas opciones de pago incluyen tarjetas de crédito y débito, transferencias bancarias, pagos en efectivo y monederos electrónicos.
Aunque el casino no admite criptomonedas, sí acepta algunas monedas locales de países latinoamericanos, como los pesos argentinos y los pesos chilenos, tal como se espera encontrar en los casinos en Argentina y en los casinos en Chile. Debido a esto, también puedes obtener bonos de casino especializados según juegues en Hello Casino Argentina o en Hello Casino Chile.
Todas las solicitudes de retiro son revisadas manualmente por el equipo del casino y permanecerán pendientes por un período mínimo de 2 días hábiles. Todas las opciones de retiro tardarán un máximo de 5 días hábiles en llegar a tu cuenta una vez transcurrido el período de 2 días hábiles en estado pendiente.
Los límites mínimos de depósito y retiro son los mismos, $10. O, si hablamos en monedas locales, los límites mínimos son 1,000 ARS o 10,000 CLP. La cantidad máxima que puedes retirar en estas monedas es de 1,250,000 ARS o 12,500,000 CLP.
Juegos en Hello Casino
Aquí hay muchos juegos de casino para elegir, la mayoría de ellos tragamonedas en línea, proporcionadas por algunos de los mejores estudios de software de la industria. Puedes buscar entre los juegos disponibles utilizando los filtros de categorías, y hay muchos de estos: Top, Más jugadas, Nuevos, Tragamonedas, Drops & Wins, Botes, Megaways, etc.
También puedes filtrar los juegos por proveedor, de los cuales hay muchos, y se trata de algunos de los nombres más reconocidos en el mundo del iGaming. Una vez que registres una cuenta en el casino, también puedes marcar los juegos como favoritos y encontrarlos al instante mediante el filtro de categoría “Favoritos”.
En cuanto a los juegos de mesa, hay una selección bastante buena, como diferentes versiones de ruleta, blackjack y baccarat. Por ejemplo, puedes encontrar Ruleta Europea o Blackjack de Atlantic City.
También hay una sección de casino en vivo en Hello Casino, donde puedes jugar los juegos de casino más populares y los game shows, todos conducidos por crupieres reales, y donde puedes competir contra otros jugadores del casino.
Compromiso de Hello Casino con el Juego Responsable
Una de las mejores características de Hello Casino es su política de juego responsable. Esto se debe a que el casino ofrece a sus jugadores numerosas herramientas que pueden usar para tener un control total sobre su actividad de juego.
Puedes establecer límites para prácticamente cualquier aspecto de tu actividad en el casino, como límites de depósito, de apuesta, de pérdidas, de sesión y más. También puedes contactar al casino si deseas que tu cuenta sea bloqueada temporal o permanentemente, utilizando la opción de autoexclusión. Este nivel de compromiso con el juego responsable generalmente se encuentra en los mejores casinos online.
Atención al cliente en Hello Casino
Hello Casino ofrece amplias opciones de atención al cliente. Si encuentras algún problema en el casino, te recomendamos primero consultar el Centro de Ayuda, ya que ofrece respuestas a las preguntas más frecuentes.
Si, sin embargo, sigues teniendo problemas después de consultar el Centro de Ayuda, puedes contactar al equipo de atención al cliente a través del chat en vivo disponible en español. El casino promete que serás atendido por un agente en un plazo de 30 a 60 segundos. El chat en vivo está disponible las 24 horas, los 7 días de la semana.
Por supuesto, también puedes usar el correo electrónico para contactar al casino, en caso de que necesites enviarles archivos o si prefieres esta forma de comunicarte con el equipo de atención al cliente.
Quejas
Lee las quejas que otros jugadores han dejado sobre Hello Casino. Obtén más información sobre las quejas.
Estadísticas de quejas
Reseña este casino
Comparte tus opiniones con otros jugadores. ¡Sé el primero en opinar sobre este bono!Mejores revisiones de nuestros jugadores
Hi Hyena74, We're delighted to hear that you enjoyed playing at Hello Casino. And we're always on the lookout to expand our offer of games/software providers, so keep an eye out for new releases and I'm sure you will find what you are looking for in the near future. Kind Regards, The Hello Casino Team
Website, support, payouts (speed), promo offers, cordiality, the way they treat a player.
An example of what a casino should be like to have happy customers.
Cannot think of any flaws. Really typing here only because I have to type 50 characters in the box.
Hi Eagle, Glad you liked playing at our casino, hope to see you back soon! Kind Regards, The Hello Casino Team
Hello! is operated by the relatively new "Imperium Network Solutions" casino group, who seem to have sprung up out of nowhere but quickly established themselves with an honest and trustworthy bunch of multiplatform browser based casinos. I signed up at Hello! very soon after they launched after seeing banners on many affiliate sites offering fifty free spins on NetEnts Twin Spin with no wagering requirement and have since signed up at two more of their casinos, Spin Station and Reel Island, without any problems so far at all three.
I didn't do all that well with my fifty free spins but I blame NetEnt for that not the casino - I used to dislike Twin Spin with a vengeance but I must admit to having warmed to it quite recently after discovering it to be more horrendously streaky than just plain bad paying. My £12 or so of winnings were wager free but I decided to top them up with a deposit to take advantage of the 100% match bonus which also came with a "second chance" by way of another 100 free spins that could be played on any NetEnt game.
Whilst I didn't manage a win using my deposit or match bonus, the 100 free spins I received were again wager free as are all free spins at this casino - a huge plus, I think - so when I won over £70 from my free spins I decided I would request a withdrawal which left me £20 up on my session overall and very happy with my evenings gaming! Hello! pay out quicker than most casinos too, they state "Instant" on their banking page but in reality around 4-8 hours seems to be the norm, with the odd request processed in under an hour if requested during the daytime.
The minimum withdrawal here is stated in the terms and conditions at £50.00 which I believe was correct when the casino launched but they have since reduced this to £25.00 which I think should be low enough for all but the lowest rolling of players. Nevertheless I do believe that if a casino is willing to accept a deposit of £10 they should be willing to pay out as low as £10 as well.
Also, whilst it's not a huge problem by any means.. why on earth is it called "Hello! Casino" ?! I wonder if this name somehow makes more sense to people outside of the UK but here this name is a source of bemusement more than anything else!
Hi, Thanks for writing this extensive review. We're very happy to hear that you enjoyed playing at Hello Casino :-) Cheers, The Hello Casino Team
Good website with good games! Easy to find games what you want to play.
Customer support replies in short time.
HelloCasino does not offer fast withdrawals. If you choose withdraw your money then you should take into account, that first you need to wait about 48 hours after your money directed to payment department (after it will take more additional days according to your payment method). Bad is, that there is no way to fasten this process - ever you write to support and ask to short the 48 hour period, this is not possible.
Moreover, during this 48 hours time you can cancel your withdrawal(s) and play with this money again (and may lose it). Only option to keep your money, is wait for 48 hours + days which takes payment from Hello to your bank and use the "cooling off" method (example, for 2 days you disable your login to this casino).
Hi, Thanks for reviewing Hello Casino. Happy to hear that you enjoyed our games! Cheers, Willem Hello Casino Affiliates
Once upon a time, not too long ago, I was really enjoying my time at Thrills Casino, but 1 year after that, I was no longer allowed to play there anymore. That was very frustrating indeed, and so, in search of a replacement, I then came across another similar one, and this was Hello Casino. Oh boy! I was so glad to have found it and I soon signed up after reading up on the promotional terms of its Welcome Package offer. I just couldn't refused it - all free spins are wager free - just as at Thrills Casino where I got booted out. My happiness was short-lived!
Eager to start playing, I deposited some money and took up the Welcome Package offer to earn my 50 wager-free spins. I got really frustrated when no free spins were credited into my account, and when I checked with their support, I was informed that players from my country were not eligible for any wager-free spins. That got me really really hot, being denied of such benefits yet again, so then I played off my deposit to zero balance and I logged out, vowing never to return again. I keep receiving emails from the casino that I have a no-deposit $10 bonus waiting in my account, but I was still burning hot, didn't want to take it up, then I 'spam'-med all emails from Hello Casino! About 1 year later, the heat was gone, I was cool, and so I contacted their support again, got back in, and played off that reinstated $10 bonus. Happy for a very short while, yet again...because I won nothing. Damn! But the good thing is, I am now eligible for those wonderful wager-free spins, so I made another small deposit, got some free spins too, but won nothing yet again. Sigh. Maybe the next time?
Hello? Hello? Are you still there Hello Casino? Since that last deposit, more than 1 month ago, I have received zero promotional offers in my mailbox, even though emails from the casino have since been unspammed. What is actually happening here, I keep wondering to myself. Did the casino later realised that I am still not eligible for any wager-free spins? Or what? I have absolutely no idea and I am still in the dark. Until I can get some confirmation from the support people, I am reluctant to make any new deposits. So Hello Casino is nothing more than a decorative item now on my display shelf! Will it ever come back to live? I may or may never know!
Hi Afi4wins, Our apologies for the fact that you didn't receive any promotional offers in your mailbox the past month. If you can pm me the username you registered with on hellocasino.com then I will look into this issue and make sure you will receive promotional offers again shortly. Kind regards, Willem Hello Casino Affiliates
The only only online casino that greets you whenever you visit them. Pretty smart name if you ask me. Whenever new casino arrives I always google them first and if you are lucky you will find a great exclusive regarding welcome bonuses. For instant I found this casino's exclusive somewhere. They were and still are offering 100% deposit bonus plus 100 free spins on NetEnt game of your choice and the winning from the free spins are wager free but max cashout of the winning from it is €150, however the max cashout is not apply if you keep playing with your deposit money, in other words max cashout will be void.
There are various Hello casino's welcome bonuses on the internet. 50 free spins no deposit required, €5 no deposit required but personally I like the 100% + 100 free spins bonus because it makes the wagering for the 100% bonus easier to complete.
Hello casino has a lot of games from various providers like NetEnt, Nyx, Leander, Quickspin and a few more.
Like I said before, if you choose the 100 free spins bonus it's hard no to win. You will always end up with withdrawing your winnings, I know I have. My first deposit was €10 and my first withdrawal was €200, this way I have placed Hello Casino on my top 10 regardless their withdrawal time and limited games. To make my long story short ; A classy casino with the best welcome bonuses which I will play for a long time period. Well done Hello casino.
P.S. I haven't see any complain against this casino, so this means something, right?
Although they have plenty games I am kinda disappointed because they do not have Microgaming games and a limited Quickspin slots. Also NetEnt's Frankenstein is not in their list which is really a shame because I really like the game.
Beside limited games I find the withdrawal time could and should be faster. I don't mind waiting a few hours but in that time frame it is very attempting to reverse the withdrawal just because winning is addictive.
Further more I simply do not like that some games are only playable for UK residence players, for example : Red Baron, Zorro etc.
Hello casino I tried few times, and first time I tried this place with no deposit freespins. They have an offer 50 freespins without wagering requirements on twin spin slot game, I won awesome amount from my 50 freespins - 85 euros, which I requested to withdraw. I was required to make small deposit to activate Skrill, but after it was done - there was no any problems for me.
Hello casino website looks great. I did not had any complaints about it. Also I like their selection of games, there is games from Netent, NYX, Thunderkick and others. it is just awesome, because iIlove all this softwares, and it was a lot of fun to me to play in this casino with each of my deposits.
I have spoken with Hello casino customer support couple of times, and it was in live chat. Looks like their live chat support working 24/7, and it was a lot of fun for me to speak with them, because they always post smiles, and looks very friendly and kind.
Bonuses and promotions are regular, and there is different kind of offers. Sometimes it is freespins offers, sometimes it is reload bonuses, also they have weekly cashback offers. Generally casino using very good amount of bonuses and promotions but unfortunately there is not so many offers to be really happy. I am really willing to see more and higher reload bonuses from this casino, and probably better freespins offers.
Withdrawals and verification is fast. I had only one withdrawal from this casino, and it was from my 50 freespins without deposit. I have just requested withdrawal, and it took for me about 1 hour to get verification request. Documents was approved in couple of hours, and after that few more hours and money was on my Skrill. In total it took less than 12 hours, and it is for sure such speed which I will be happy to see from all online casinos.
I rate this casino with 8 stars.
Higher reload bonus offers would be great addition to this online casino.
I opened account here maybe six months ago. I don’t remember exactly when but I know that they were offering 50 free spins and I take advantage of that. When I opened my account I contact customer support via live chat and they add me my free spins on twin spin slot. I earn about 5-7 euros on that free spins, than played a little boom brother and roulette and I had about 80 euros, so I decide to cashout that. I deposited 10 with Skrill and ask for cashout and than the best thing ever happened to me, I was very surprised. They send me money which I earn on free spins without asking me to verify my account with my documents. This is the first time that happened to me.
And since that I adore this casino. Since that I deposited a lot of times and cashout and never had any problem and if they ask me for document I will be happy to send them. And every cashout was very quick, within 24 hours in most of cases.
Their site is also cool. Nice and modern look and it is very nice to play here. They don’t have a lot of games and you can easy find what you want to play. Interesting Net Ent slot always attract me and almost every time when I deposit money I play that games. They also have great customer support, they are available via live chat I think 24/7 and they are very kind and helpful and that is all that customer support should be : )
So this is one of the best “new” casinos (I think that this is new casino because I didn’t hear for them until this promotion) and this is one of few new casinos which are safe and reliable and I can trust them. I will give 8 stars for this great casino and I hope that they will improve game selection, involve more game providers and interesting games.
Hi John, thanks for your positive feedback. Hope you keep enjoying our casino in the future!
I really do not remember when I have joined this online casino. Probably a few months ago but until today I have not played in it. The reason I made a deposit in this casino is the welcome offer of 200% that came from the casino to my e-mail. So, Hello casino offered me a 100% welcome bonus and a bonus code with 100% more.
It was necessary to contact the live chat and get an additional 100% on the welcome bonus. I do not know does their live chat is available 24 hours every day but at the moment when I contacted them it was available.
I have to say something about the look of their website. Their website is just to my taste. It is clean and without too many details and I really enjoyed in the easy navigation.
The wagering requirements for this bonus are 25 x the bonus which is very convenient. All in all a very good bonus offer. They have in offer games from a few software providers such as: NetEnt, Betsoft, Aristocrat, Leander, Qiispins. The offer of games that you have here is really impressive.
I made a deposit of 25 euros and I got 50 euros bonus. Unfortunately I didn’t have much luck. It took me about 2 hours to lose all the money. I had some decent wins on Starburst and Lost Island but most of the money I lost on the Blood Suckers. Blood Suckers is a game that I play often lately with a lot of success, but not this time. What else can I say about Hello Casino? The minimum deposit, if you choose some of the E-wallets, here is 10 euros but on the other hand the minimum amount for withdrawal is 25 euros. This is the only thing I do not like about this casino because I think it is unfair and that the amount of the min deposit and the min withdrawal should be equal.
Good casino and for Hello I give 8 out of 10 stars.
Hello casino is powered by 1x2Gaming and NetEnt software. I decided to join them after I saw their welcome bonus. They offer 100% match deposit and the bonus must be wager 25 times before you can withdraw it. The minimum deposit for this offer was just 10€ so I decided to claim it.
After I created account I made deposit of 20€ and received 20€ bonus. I tried open DOA but i saw that my balance on that game was 20€ not 40€ like I had it on my account. Well later I tried live chat support, the support are different than at the other casinos. Here you can add new ticket and you need to wait until they response. After 10 minutes I received the answer that I can't play DOA with the bonus, so I opened game Twin Spin. I did not won anything on it, so I changed it. I opened Aliens but after I made few spins I saw that this game pay poor with that bet, so I tried to raised it. I couldn't get any free spins to win something big and in the end I lost all the money. Their website is ok, they offer a lot of deposit options and the minimum deposit amount is just 10€.
I think this is casino you can trust. They have good rating, they don't have any complaints at all and I think this tells you a lot. I didn't have any problems at this casino. I am sure I will make another deposit in the future to try my luck one more time here.
I didn't liked that they don't have search box for the games. After I lost my money I didn't get any promotions from them on my email. I thought they will offer me some more bonus to claim or free spins on some games. Or maybe I didn't check subscribe when I registered. I'm not sure about this.
Hi zerooo, Glad to hear you liked playing at Hello Casino and that you think we're a trustworthy casino. The search box for the games is back by the way :) Hope to have you back playing in the casino soon!
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Well just signed to hello yesterday and first impressions are very good, first deposit I got chinned but second deposit with a 30% bonus has me still playing.
I havnt gone through the varification process yet but from above posts it shouldnt be too stressful, not bad array of games tho miss microgaming here and no search button for games.
This casino actually feels proffesional playing at it so I have high hopes fingers crossed
No microgaming games which would make this a 9 or 10 star casino and I had to ask where my free spins were instead of them being automatically there