18+ | Publicidad | Aplican T&Cs | Juega con responsabilidad
18+ | Publicidad | Aplican T&Cs | Juega con responsabilidad

Marcar todo como leído

Ajustes

Novedades Promociones Notificaciones
Novedades Promociones Notificaciones


Marcar todo como leído

Ajustes

Novedades Promociones Notificaciones
Novedades Promociones Notificaciones
Mejores
section image
section image

Restringido

Gunsbet Casino está restringido en tu país, por favor prueba estas alternativas:

Dragonslots Casino
6.3 /10 5
Nuevo
NeoCasino
5.8 /10
Nuevo
ZuluSpins Casino
5.8 /10 2
Nuevo
Blitz-go.bet Casino
5.6 /10
Nuevo

Gunsbet Casino

Nuestra calificación CasinoRank
8.6/10
CasinoRank
Calificación de los jugadores 176 Reseñas
8.2/10
176 Reseñas
Tiempo de respuesta a quejas 31 Quejas
1 día el medio 31 Quejas
Lo que nos gusta
  • Muchas opciones de métodos de pago
  • Variedad de herramientas de juego responsable
  • Certificado de Confianza de AskGamblers
Lo que no nos gusta
  • No opera con monedas locales de América Latina
  • Servicio de chat en vivo solo en inglés
Aviso de afiliación

Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.


Detalles de Gunsbet Casino

Aquí puedes encontrar detalles específicos sobre este casino.

  • General
  • Pagos
  • Juegos
  • Juego Responsable
  • Atención al cliente
Sitio web
https://www.gunsbet.com/es
Establecido
2017
Licencias
Curazao
Propietario
Programa de afiliación
Idiomas
inglés, alemán, finés, noruego, japonés, polaco, italiano, búlgaro, croata, griego, eslovaco, húngaro, árabe, hindi, portugués, ruso, estonio, coreano, chino, Tagalo, Esloveno
Tipo de casino
Juego Instantáneo, Móvil, Crypto Casino
Programa VIP/de lealtad
VIP Program
Redes sociales
X, Instagram, Facebook

Información general sobre Gunsbet Casino

Gunsbet es un casino de excelente reputación y tiene un alto puntaje en nuestro CasinoRank, además de haber recibido el Certificado de Confianza de AskGamblers. Las más de 150 revisiones de jugadores de Gunsbet también son positivas. 

Este casino pertenece a Direx N.V., empresa con licencia de Curazao, y está disponible en más de 20 idiomas, el español entre ellos, algo que vale la pena destacar en esta reseña de Gunsbet.

En AskGamblers nos encantan los casinos temáticos, en especial cuando están excelentemente logrados como es el caso de Casino Gunsbet, que está ambientado en el Lejano Oeste. De todas maneras, más importante aún son su servicio de atención al cliente, juegos, métodos de pago y compromiso con el juego responsable, temas que abordaremos a continuación en esta reseña de casino de Gunsbet.

StallCation

Quejas

Lee las quejas que otros jugadores han dejado sobre Gunsbet Casino. Obtén más información sobre las quejas.

Mostrar todas las quejas
Gunsbet Casino - Delayed payment as my withdrawals are pending for more than 48 hours
Dear AskGambler team,

I would like you to help me to withdraw my funds on GunsBet Casino as my withdrawals are pending for more than 48 hours (and in their term and condition they mentioned it should be paid within 48hours).

Quick history :

18.10 : I submitted 2 withdrawals (5000e and 2500e because their T&C have a weekly limit of 7500e). I contacted the support to know if everything was in order and they confirmed and asked me to confirm the withdraw address which I did)

19.10 : withrawal rejected because they asked me for ID and utility bill (I was fully verified but it was a long time ago, so I did not see any issue to provide the documents once again, verification took a bit less than 24hours

20.10 9am : I resubmitted the 2 withdrawals (5000 and 2500) and during the day the 2500 was approved but not the 5000 one. I contacted my VIP manager who asked me to split in 2 withdrawal of 2500 (which is strange as the limit is 5000)

20.10 11am : I proceed to the changes and I was to told to do 3 withdrawal instead of 2 so I cancelled again to do 3 withdrawal (1400, 1300 and 2300)

21.10 : 1400 paid but still no news/update about the remaining 2300 and 1300

They are clearly in breach of their T&C, I have 2 withdrawal open (2300 and 1300) and a balance of 4500 for which I will request a withdrawal next week as the weekly limit is 7500.

As I didn’t succeed to obtain clear update regarding my payment except « we do everything possible to treat them asap » I am asking to follow up with them because ai would like to understand why it’s taking so much time …

Thank you in advance for your collaboration.

I attached some printscreen as proof of what I am saying.


Best regards
Pierre
staus Resuelta
€8600
Gunsbet Casino - Pending Withdrawal and Very poor customer support

Overall the main issue revolves to late “processing” of withdrawal and no support at all from customer support. Customer support keeps sending the automated message that payment is in queue, or is being processed or shall be received shortly.

Withdrawal was requested over 42 hours ago. On the chat I’ve been told that it may take up to 24 hours and now that timeframe is already doubled and I am still without my funds.

I had another withdrawal which was rejected on Friday, due to a missing document. This was rejected (therefore it was checked) within an hour and 50 minutes. So clearly there’s a huge discrepancy between that time frame and 42 hours. I cannot accept that to reject it takes 2 hours but to effect a withdrawal it takes over 42 hours and counting.

I sent two emails too. I received the same reply on both, payment is in queue or being processed which is obviously a standardized automated message as I read it a million times since Saturday.

Following the email to add insult to injury, I was asked whether I was satisfied the customer support. I chose that I’m not, to my surprise system generates an error when trying to give negative feedback.

Leaves a lot to be desired for a casino stating that they have fast withdrawals. Also what I demand is at least a decent update and not the random generic email or message as not it’s become unacceptable. Till now, I had to commence 8 chats all leading nowhere.

staus Resuelta
$1500

Estadísticas de quejas

Resueltas 30
Cantidad promedio $ 4,257
Duración media de quejas 7 días
Tiempo de respuesta promedio 1 día

Reseña este casino

Comparte tus opiniones con otros jugadores. ¡Sé el primero en opinar sobre este bono!
¿Te ha parecido útil esta revisión? Regístrate y haz que tu opinión se tenga en cuenta. Log in
Valoración del jugador
8.2/10 176 revisiones

Mejores revisiones de nuestros jugadores

There's a lot to say about the conveniences Gunbet Casino provides. For starters. Firstly, they accept e-wallets. I don't like directly linking my actual bank account anywhere so this is nice. Secondly, withdrawal is quick and easy! I don't get why some other online casino needs days to process such activity!

The theme of the website was exciting and how the rest of the casino's feature adopts it is witty. The wild west theme was so fun to see so it's a little disappointing that the games are not in theme. It's weird to see a bunch of wild west themed website but the contents are fantasy and mythology.

Dear S-A-R-A-H, Thank you for taking your time and writing this review. We really appreciate that you like our fast withdrawals and availability of wide range of e-wallets. Regarding the theme of our website and games, we want to admit that our casino tries to provide each player with as much variety of slots as it is possible. As the result, you can find absolutely different games with different themes from lots of providers. Therefore, each gambler can find the slot he likes the most. We wholeheartedly believe that you also find the most adorable games. Our team wishes to have only positive emotions and big wins :) Sincerely, GunsBet Casino Team

user avatar

Gunsbet casino is one of the newest Direx N.V casinos that I joined. I remember I joined them sometime last year after I claimed a bonus from them and won big. After that, I remember that I went through some issues with my withdrawal and opened a complaint about them.

They have games from many providers, like Elk, Play n Go, Netent, Push Gaming (Not sure why I am restricted with this one) and many more. The site layout is easy to navigate and to understand. Everything is sectioned so well that you know where to find what.

Their bonus terms are good as the wagering are only implemented x40 on the bonus amount actually. What I also like is that you get second chance spins, however you have to request it manually. If you deposit and lose your deposit, they offer 20 spins on West town with x50 wager attached. The casino has all that it takes to make a player happy with withdrawals in 12 hours, quick verification, game providers and good bonuses. However, I cannot forget the things I been through and it saddens me.

Now I play in ZAR currency here and I do so at a few other Direx N.V brands however they never imposed any restrictions on deposits and withdrawal options simply for my currency. I could deposit with Visa, Neteller, Pay Safe and Eco Payz but can only withdraw to Visa and Pay Safe, which does not apply to me at all since this is UK stuff. Eventually, they enabled the Neteller withdrawal option manually for me in order to make the withdrawal after a long complaint process. After the complaint was sorted then I actually continued playing and had no issues.

I must admit I am very lucky here at this casino as last week I had 4K withdrawal and then this week sat with another 3.2k. When I requested a cashout, suddenly they are informing me that Neteller is blocking the transactions, they think its limits being imposed. I contacted Neteller, however, they said nothing is wrong with my account.

What upset me more is the fact they could not provide me with a tracking number or reference to provider Neteller for further investigation, as they just said Neteller should pick it up. They do not even offer the option to email chat transcripts due to security issues, I mean really.

Gunsbet just ignored the fact that they cannot pay me via Neteller and did not bother to investigate further after the Neteller response. I mean I make withdrawals from other casinos with no problems. It saddens me to leave them, but I have no choice. I gambled my 3.2k winnings away and its time to close my account since I won't have any withdrawal options available to my needs anymore

Not for me. Although the casino isn't bad in itself. A couple of times even won something, but not the amount that would please me, I hope I will still find the same casino that will bring me a good income and pleasure.

Dear FRAUT, Thank you for taking the time to write a positive review about our casino! We are really sorry, that you got not the emotions that you expected to get. However, our team puts all efforts to make our casino the best. We try to provide each player only with positive emotions. We believe that you will change your mind about our casino in the future. Wish you good day :) Kindest regards, GunsBet Casino Team

user avatar

Game selection is awesome. They cater well to Canadians. Easy deposit methods directly from bank account. Amazing bonus promotions that have clear and fair terms. They are a casino that can be trusted.

One of the worst paying casinos that I have ever had the pleasure to lose on. I have made a dozen deposits and never withdrawn a penny. I have absolutely no lick on here. RTP is probably under 70% for me here. I guess sometimes, a casino just doesn't go your way. To be fair, gaming is honest, just no luck, not their fault

Dear JOHNNYGOTTHEBONE, We appreciate you taking time and writing such nice words about our online casino. We are happy that you found another home with us, that is what we strive for every player to feel! Our customer support team send you their love and wish you the best of luck and only big wins ;) Kindest regards, GunsBet Casino Team

user avatar

All are great there !!! Quick payments, quick windrows, quick website. No any problems and lags.
My documents are approved almost instantly, even on weekends.

I feel like they could offer more deposit match promotions, particularly to their regular players. They only offer the first deposit bonus plus Friday reload which is good, but if you're a regular player they should offer more. I also feel the vip program needs an overall. I have been offered a special vip manager at other casinos on spending half of what I have at this casino.

Dear OKKI98, We really appreciate your review of our casino! It is really important that you like the speed of payments, our website and the speed of the verification process. We are looking forward to seeing you again! And we are sure that you will get only great experience and amazing offers in the casino. Warmest regards, GunsBet Casino Team

user avatar

You can play in Australia, good range of slots and always friendly and helping in chat. Great welcome bonus and fantastic promotion. Easy to navigate the mobile site and games load find. ;)

Dear JAZZY2407, Thank you for your feedback on our casino! We are extremely happy that you are satisfied with the slots, support team, bonuses, and other aspects. Thank you for staying with us! Kindest regards, GunsBet Casino Team

user avatar

The casino is great the games and also live chat is good.
The withdrawal system is great with the casino Gunsbet is part of a very respected group, they have excellent chat and support and offer a great bonus. They have an excellent game selection and a first-class user interface.

Dear DRITON81, Thank you for your kind words about the casino! We always do our best to provide each player only with positive emotions and a great experience. Also, thanks for mentioning our support team, the withdrawal system, our exciting games and bonuses. Wish you the best of luck! Best regards, GunsBet Casino Team

user avatar

All are great there !!! Quick payments, quick windrows, quick website. No any problems and lags.
My documents are approved almost instantly, even on weekends.

Dear DITEKPL, We are glad that you enjoy playing at our online casino! Our main goal is to make sure that our players are satisfied with the payment procedures, quick website, and overall experience. We hope to see you again soon. Best regards, GunsBet Casino team

user avatar

Gunsbet is a very respected casino , great bonuses and wins good variety of slots fast to respond if you need to talk to them, could maybe have bonuses like free spins more often though.

Dear DJENKINSJENKINS1995! Many thanks for your kind words about our casino! We appreciate your review. It is important for us that you are satisfied with the slots, bonuses, wins and our fast support team. We will continue doing our best! Warm regards, GunsBet Casino Team

user avatar

Gunsbet is part of a very respected group, they have excellent chat and support and offer a great bonus. They have an excellent game selection and a first-class user interface.

I feel like they could offer more deposit match promotions, particularly to their regular players. They only offer the first deposit bonus plus Friday reload which is good, but if you're a regular player they should offer more. I also feel the vip program needs an overall. I have been offered a special vip manager at other casinos on spending half of what I have at this casino.

I also have had poor luck at this casino considering the amount of deposits I have made. But all that comes down to is luck. I'll keep playing here as o like this casino.

Dear MELLEMAUS, Thank you for such a positive review about our online casino. We always do our best to provide each player only with positive emotions and great experience. Also, we care about each player and do everything to provide with all the answers. We work on new bonuses, and try to provide with new, entertaining ones. Wish you the best of luck! Warmest regards, GunsBet Casino Team

user avatar

Noticias del Gunsbet Casino

Lee todas las noticias sobre Gunsbet Casino, consulta las actualizaciones y mantente atento a bonos exclusivos.

Gunsbet Casino organiza los Pragmatic Drops and Wins de €1,000,000
Promoción Gunsbet Casino organiza los Pragmatic Drops and Wins de €1,000,000

Pragmatic Play regresó a principios de año con sus Drops and Wins de renombre mundial y ahora puedes participar en Gunsbet Casino. Esta vez son más grandes y mejores que nunca. Hay €1,000,000 en el fondo de premios cada mes, y dura hasta el 8 de febrero de 2023, así que ya puedes participar.¡La promoción más poderosa hasta ahora!Su nuevo y deslumbrante evento es realmente impresionante ahora. El bote de premios nunca ha sido tan grande y, al participar en Gunsbet Casino, podrías tener la oportunidad de ganar una parte de esta suma.El gran premio mensual se puede ganar jugando tragamonedas en línea seleccionadas o juegos en vivo, y los premios se entregan diariamente y semanalmente a través de una serie de torneos y premios diarios.Reúne tus fuerzas y prepárate para la victoria, ya que Gunsbet Casino organiza un sorteo de €1,000,000 todos los meses, y solo tienes que hacer giros y apuestas que califiquen para participar.Para ser elegible, todos los giros se deben apostar con un mínimo de €0,50 por giro (o el equivalente en otra moneda) y se deben realizar en juegos específicos que califiquen (la lista está disponible en el sitio web de Gunsbet).¿Cómo participar?Habrá torneos semanales y mensuales de tragamonedas y juegos en vivo que incluyen Ruleta, Blackjack y Baccarat. También habrá una serie de Prize Drops.Cada evento tendrá su fondo de premios y su requisito de apuesta mínima, tu solo tienes que decidir en cuáles quieres participar. También habrá cientos de premios en juego, así que tendrás muchas oportunidades de intentar ganar uno de ellos.Si no ganas la primera vez, no te preocupes. Estos torneos y premios en efectivo se actualizarán cada semana, y también hay premios diarios. Esto significa que puedes seguir iniciando sesión en tu cuenta y mientras estás jugando en las tragamonedas seleccionadas y en los juegos en vivo en su página de promoción, podrás volver a ingresar para tener otra oportunidad de ganar.Los términos y condiciones completos de esta promoción están disponibles en el sitio web de Gunsbet Casino, así que asegúrate de leerlos en su totalidad para conocer todos los detalles relevantes.El resto depende de ti, entonces, ¿estás listo para luchar por estos premios o no?

Explora nuestras reseñas de casino expertas

Echa un vistazo a nuestra selección de los mejores casinos en línea y obtén más información sobre cada uno de ellos en sus reseñas.