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Betzest Casino

Calificación de los jugadores 416 Reseñas
8.7/10
416 Reseñas
Tiempo de respuesta a quejas 53 Quejas
2 días el medio 53 Quejas
Lo que nos gusta
  • Múltiples métodos de retiro
  • Diseño móvil amigable
Lo que no nos gusta
  • Proveedores de software limitados
Aviso de afiliación

Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.


Detalles de Betzest Casino

Aquí puedes encontrar detalles específicos sobre este casino.

  • General
  • Pagos
  • Juegos
  • Juego Responsable
  • Atención al cliente
Sitio web
https://www.betzest.com
Establecido
2018
Licencias
Malta Gaming Authority
Propietario
Programa de afiliación
Idiomas
inglés, finés, alemán, noruego, portugués, español, francés
Tipo de casino
Juego Instantáneo, Móvil

Betzest Casino es un casino en línea donde los miembros podrán disfrutar de una amplia selección de juegos, como tragamonedas, juegos de mesa y apuestas deportivas. Los jugadores podrán elegir entre una selección de proveedores de juegos que incluyen Microgaming, GameArt y Spinomenal. El sitio está disponible en varios idiomas, como inglés, noruego, sueco y finlandés, y los juegos se pueden jugar instantáneamente a través de un navegador web. Los jugadores también pueden disfrutar de su casino móvil. Betzest Casino tiene licencia y está regulado por el Gobierno de Curazao.

Países y Territorios Restringidos

Desafortunadamente, hay algunas restricciones de país aquí. El casino no puede aceptar jugadores o depósitos de jugadores que residen en los Estados Unidos. La lista completa de países restringidos se puede encontrar en la sección Más datos del casino. Los jugadores también deben asegurarse de que el juego sea legal en su jurisdicción antes de decidir registrarse aquí.

Juegos Virtuales

Los jugadores pueden disfrutar de un portfolio de tragamonedas de video aquí hay algunos proveedores de juegos diferentes que actualmente incluyen GameArt y Spinomenal. Las tragamonedas se pueden encontrar en el lobby del casino y los jugadores pueden ver fácilmente los juegos más nuevos que se agregarán o pueden filtrar los juegos por cada proveedor de software individual. Los jugadores pueden divertirse en algunos de sus juegos más populares como la tragamonedas African Sunset, tragamonedas Castle Blood, tragamonedas Dragon King, tragamonedas El Toreo y tragamonedas Caligula.

Además de eso, los miembros podrán dirigirse a los juegos de mesa del casino para disfrutar de otra variedad de títulos clásicos. Los jugadores pueden hacer sus apuestas en juegos como la ruleta y el blackjack y juegos de póquer como Texas Hold’em disponibles para jugar de día o de noche.

Finalmente, los miembros también pueden disfrutar de una variedad de populares juegos de video póker para cualquiera que prefiera probar suerte con una mano de cartas.

Las apuestas deportivas y las apuestas en directo también están disponibles aquí.

Casino en Vivo

Ahora, los jugadores que disfrutan de la emoción de un casino en directo también pueden relajarse con una selección de juegos aquí. Los ofrecen amables crupieres y estarán disponibles a través de diferentes intervalos del día, dando a cada tipo de jugador la oportunidad de ponerse al día con sus juegos favoritos.

Juegos Móviles

¡El casino también cuenta con una serie de juegos móviles disponibles para jugar sobre la marcha! Los jugadores simplemente pueden iniciar sesión a través de sus dispositivos móviles, teléfonos inteligentes y tabletas para disfrutar de una selección de los juegos más populares de los casinos. No se requiere ninguna aplicación, los jugadores pueden simplemente cargar un navegador móvil compatible y girar o apostar a su conveniencia.

Asistencia

Los jugadores que necesitan asistencia pueden usar el servicio de chat en vivo del casino. El casino solo ofrece soporte en idioma inglés por el momento todos los días de 09:00h a 00:00h, hora de Europa Central. Los jugadores también pueden enviar correos electrónicos al casino para obtener ayuda adicional.

Seguridad y Equidad

Cuando se trata de seguridad, los miembros podrán jugar con tranquilidad. El casino utiliza un alto nivel de servicios de encriptación que ha sido verificado por COMODO Limited para ayudar a proteger los datos personales, financieros y confidenciales de los jugadores.

También usan un generador de números aleatorios para mantener sus juegos justos y aleatorios.

Juego Responsable

Jugar en un casino siempre debe tener la diversión como objetivo. Antes de comenzar a jugar, hay que tener en cuenta que el juego nunca debe ser una fuente de ingreso o una manera de recuperar el dinero perdido o saldar las deudas existentes. En tales casos, es bueno realizar el seguimiento de tiempo y controlar el dinero gastado. En este casino, los jugadores pueden encontrar muchos consejos acerca del tema, como también pedir asistencia a través del chat en vivo. Sin diversión no puede haber juego, por eso se les pide a todos los jugadores que jueguen con prudencia y responsablemente.

StallCation

Quejas

Lee las quejas que otros jugadores han dejado sobre Betzest Casino. Obtén más información sobre las quejas.

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Betzest Casino - Stalling my winning 33500 CAD
Hello Askgamblers Team

Please bear with me as this going to be fairly long complain about the nightmare experience I am facing at BetZest Casino .
I signed up on June 5 at BetZest casino since it has a very good rank in your website and licensed by MGA .
I deposited $200 without enrolling in any bonus and I was lucky to have a big win on Immortal Romance slot .

I submitted all the documents needed as any typical Casino asked for KYC and the nightmare started on June 6 .

They asked for extra documents like 2 selfies , passport and Diver license , Bank statement for 3 month .

Long Story short , after 8 days and on June 14 , my account was verified .
Once I asked for withdrawal transaction , they Declined it and their excuse that I have to submit documents proves Source of wealth and source of funds .

Excuse me !! I only deposited $200 in your casino and According to the Anti-money laundering (AML) legislation and the Financial Intelligence Analysis Unit (FIAU) implementing procedures on customers who deposit over €2,000 which is not applying on my case .

Again , Long story short I submitted all documents prove my SOW and SOF in order to withdraw my money even I am not convinced and Finally my account was fully verified.

I was expecting after a nightmare I lived for 10 days I will be able to withdraw my winning according to T&C that I can do 2 withdrawal transaction for 1000 Euro each ( around $1470 Cad dollar )

Another nightmare come up when I process a withdrawal transaction for 1000 euro ( 1477 Cad dollar ) . I was able to do one withdrawal . I send an email to Finance department and explained what I am facing . They replied to me after 12 hours that I can’t process 2 transactions at the same time . I need to wait 1-5 days for the first transaction to be process and received then I can do another transaction .
I attached a screenshot of their T&C that I can do 2 withdrawal transaction for $1000 Euro daily and it’s not mentioned the excuse that I have to wait 1-5 days for the first transaction to be proceed and received in order to be able to process the second one .But as usual they ignore my email .

I suggested to use my ecoPayz account to be able to withdraw 2 transaction for €1000 each daily since it mentioned on payment section that it takes 1-3 hours but they said it’s not available for time being .

I send another suggestion to use MuchBetter for withdrawal since it takes 1-3 hours to be process 2 withdrawal transaction but they ignore my email .

so you can see from I mentioned above that BetZest doing their best in delaying to process my withdrawal transaction by creating excuses , make me go through extensive security check even I only deposited $200 in a faith of keep me playing and loose my winning .

The funny is I only did one withdrawal transaction for €1000 ($1477 CAD ) so far on June 15 and It process at same day and I received it on June 17 but when I try to to process another transaction at same day of receiving , the first withdrawal transaction was still in a pending status on my casino account so it disables me to process another one .
I sent them an email and confirmed the payments has been been received but Finance team said they have no control on interac system and only merchant can remove it so I need to wait .

I am sure they are kidding me ! They treat me like I never played online . I’ve been playing 15 years and using interac for the last 4 years in other casinos and never had problem . I always received it between 24-36 hours except at BetZest .

Askgamblers , I still have $33523.65 CAD in my casino account and I am only asking BetZest to be committed for their T&C which is enabling me to process two withdrawal transaction for €1000 each ( $1475- 1477 CAD ) on daily basis by using interac , EcoPayz or MuchBetter payment method .

I won’t be able tolerate their tricky scheme to withdraw €1000 every 3-5 days which would take me 5 month to withdrawal my total balance .

Askgamblers , I would like to thank you in advance for reading this, and again I am only counting on your fair judgment and I am willing to provide any further information you might need to prove my decency .
staus Rechazada
$33526.65
Betzest Casino - Betzest is making verification of my account impossible
Could I get help from here regarding my verification process on Betzest? My phone number can't be verified as they claim they can't reach me when trying to call it, but on a previous encounter via their live chat they requested another number which I gave them. Then they said the same thing about not getting through to me but it later went through after much pestering on them to try to reach me, she asked for security questions which I answered all correctly and they said they would relay my messages to their finance team.

What is more than strange and suspicious is that they are saying they can only call me on the number I provided via email. That comes after they already called to that another number THEY suggested we should try. I have been called from out of the country (Nigeria) multiple times by my friends all over the world on same days they claim they can't get through and even provided them with proof that my mobile number is working perfectly. They suggested to contact my phone operator which I did and they told me everything is normal and calls abroad should work normally (as they have from my friends).

Also they have requested 3 months bank statements which I delivered immediately but those statements don't include postal code which my bank also confirmed is the case as I asked it from them. I had to go to the bank to get a reference letter that confirms my accounts postal code so I can send it to Betzest (which includes their current address) but they still didn't approve it at first place. Actually I don't know what the situation with that is at the moment as now the problem is with getting that phone call from them.

This has been going on for already like 1 and a half month and feels like they are only bullying me coming up with different requirements after another to get my account verified.

You can call me too so you could prove them wrong that my phone cannot be reached. I've told them to call at least dozen times and every time they claim they can't reach me. Then I tell my friends from abroad to try to call me and everything works like it should do.

I attach you couple of chats with them so you can see how it goes every time I try to contact them. And also there is my bank account statement where you see that postal code is not visible and also not available so I went to my bank to get a signed reference letter for them.

As a casino I don't have any complaints about them but this verification process has made me so stressed out.
staus Resuelta

Estadísticas de quejas

Resueltas 49
Cantidad promedio $ 1,838
Duración media de quejas 5 días
Tiempo de respuesta promedio 2 días

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8.7/10 416 revisiones

Mejores revisiones de nuestros jugadores

Hello everyone. I wanted to share my first win, which covered the first two losses. The casino provides an opportunity to win, and this is important for every player. Excitement appears, and not just nerves and beating of the keyboard. I liked it very much, I advise you to visit it to relax.

So far, I have not noticed any significant gaps in the work. Can't really say anything bad about this particular set up. Its been a good experience. Betzest is in my top 10 sites to play. Stop by if you want to test it's set up, it's very easy to find your way around the place.

1- The welcome bonus, I give 10 out of 10. Four bonuses which allow you to try out a great variety of games.
2- I had my documents checked and it was very fast. (10 of 10)
3- I had a small gain and the withdrawal was accepted in less than 10 minutes (10 out of 10)
4- The bonus terms and conditions were clear and easy to find
5- I saw that it was possible to get help online, but the site worked very well and I didn't have to consult.
Personally, I had fun playing at this casino and I recommend it to you.

There are games that I usually play that I haven't found, despite this there is a great variety of games. I haven't got much to complain about besides this.

Chat operators are rude closing chat when I was about to ask rules of betting or where to find them.

When choosing another bonus from available bonuses, there's a information note that says something about "if I do my first deposit" even when I have done it months or year ago.

These kind of "automatic" messages makes players confused .

Don't listen to these reviews they are all made by bots. If you are joining for the bonus. Don't. They find any possible reason as to why to not give it to you. First they said I didn't select the bonus, then when I showed them proof I did, the reason they wouldn't give me the bonus is because I bet a dollar of the 50 I deposited. So the bonus cant happen because I bet on the account already. Its clear the bonus' they have are bogus.
Also they have the most annoying way to place bets. You place your bet say accept then it takes you to a different page where it asks you to confirm your bet, making live betting nearly impossible.

Dear Sir, Thank you for the review. We are sorry for the inconvenience. We investigated the issue and the problem starts with selecting the bonus first. Our sportsbook bonuses are tied with the deposit. For this reason before you start playing, after you selected the bonus, you needed to just wait until our system adds your bonus automatically, a period not longer than 5-10 minutes. That' why the bonus wasn't added by the system, we have stipulated this very clearly in our promo details. Also it is worth mentioning the first bet wasn't a dollar but merely 25$ which is half the deposit. Our bonus mechanism, offers, site structure and live support are one of the best in the gaming industry and we invite you again to try our reload and daily offers, you won't be disappointed. Thank you once again for being a member of Betzest Kind Regards Casino Manager

user avatar

Some of the best customer support I've experienced in a gaming site. The UI for sports betting is fantastic and I really enjoy the quick and easy deposit methods.
I also won a free Ipar Air in a contest a week ago which was an awesome surprise. Loving this site and their support staff.

Some of the best customer support I've experienced in a gaming site. The UI for sports betting is fantastic and I really enjoy the quick and easy deposit methods.

I also won a free Ipar Air in a contest a week ago which was an awesome surprise. Loving this site and their support staff.

Dear Sir, Thank you very much for the review and the kind words. We are glad that you are delighted by our services. We will continue to megliorate every day. Thank you once again. Kind Regards Casino Manager

user avatar

I think Betzest is one of the best casinos out there! Very good live support and the site in general is very smooth and it works nicely. You can deposit with several different payment methods and withdrawals are very fast. Bonus offers on both casino and sports are super good and there are good offers available daily.

Most of the most popular slots are available and new slots get published regularly. Also I won a Iphone 12 from Christmas calendar which is just a cherry on top! Really good site in general, nothing to complain about!

There has been only one issue in the years I have used this site and it got solved in couple of working days, so it didn't cause any harm. Couple of times the bonuses haven't activated automatically but live chat has solved the issues immediately.

Dear Sir, Thank you for your review and the kind words. We are trying to improve everyday so we can offer the best possible service to our members. Thank you once again. Kind Regards Casino Manager

user avatar

Everything, from support to payout, from selection of games to licensing, this website is amazing
really good website for players to feel safe, and the money is safe there too

Nothing so far, there is nothing bad about it at all, after the account is verified the payment is done in a few hours, I truly think it could be more easily done to find the bonus like other website does, but it is not that bad.

I really liked that this is a licensed casino and it inspires confidence! It is very good that there is a large selection of entertainment and a generous bonus policy. Great variety for withdrawing money, transaction processing speed is high! The site navigation is very convenient, I did not get the theme anyway :)

Lack of loyalty bonus only from time to time I will say. Some months with go by without anything at all then you will get alot. The more you play the more they offer.

Really nice casino, safety first, great layout, and lots of slots and promotions. I will keep this one close for sure. The chat has also little to no queue time.

Nothing apart from what I said about having more vendors. In my humble opinion there should be more cashback options, especially for players who are playing more often there. But overall the casino so well made it is just merely a suggestion.

This casino has been by far my favourite for quite some time now. I love the selection of games, friendly customer service and the bright interface of the casino. Quick and easy verification and withdrawals too :)

Nothing bad. Overall is good. Keep good work. Site like this will be bigger and famous if keep service like this. Not worried about my money being scam or not paid.

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