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Cassino Betzest

Classificação dos jogadores 416 Avaliações
Tempo de resposta às reclamações 53 Reclamações
2 dias média 53 Reclamações
O que gostamos
  • Vários métodos de retirada
  • Design agradável para celular
  • Filtros simples de jogos
O que não gostamos
  • Fornecedores de software limitados
  • Suporte via chat online indisponível em português
  • T&C em inglês
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de Cassino Betzest

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://www.betzest.com/ptb
Estabelecido em
2018
Licenças
Curacao
Programa de Afiliados
Idiomas
Inglês, Finlandês, Alemão, Norueguês, Português, Espanhol
Tipo de Cassino
Jogo Instantâneo, Celular

O Cassino Betzest é um cassino online que oferece uma vasta seleção de jogos, incluindo caça-níqueis, jogos de mesa e apostas esportivas. Os jogadores podem escolhê-los por fornecedor, como Microgaming e NetEnt. O site está disponível em vários idiomas, como inglês, português e espanhol, e é possível jogar instantaneamente por meio de um navegador da web. Os jogadores também podem aproveitar o cassino para celular. O Cassino Betzest é licenciado e regulado pelo governo de Curaçao.

Restrição de países e territórios

Infelizmente, existem algumas restrições de países. A lista completa de países restritos pode ser encontrada em “Mais detalhes do cassino”. Os jogadores também devem se certificar de que as apostas são legais em sua jurisdição antes de efetuarem o registro neste cassino.

Jogos Online

Os jogadores podem aproveitar um portfólio de caça-níqueis de vídeo de diferentes fornecedores de jogos líderes de mercado. Microgaming, NetEnt, GameArt são alguns deles. Os caça-níqueis podem ser encontrados na seção cassino. Também é possível filtrá-los de acordo com algumas categorias — popular, novo, fornecedor, entre outros. Os jogadores podem se divertir com alguns dos jogos mais famosos, como African Sunset, Castle Blood, Dragon KingEl Toreo e Caligula.

Além disso, os membros têm acesso aos jogos de mesa clássicos do cassino. Os jogadores podem fazer suas apostas em Roleta, Blackjack e jogos de pôquer como Texas Hold’em, disponíveis 24 horas por dia.

Por fim, os membros ainda podem tentar a sorte em jogo de cartas, como o vídeo pôquer. Apostas esportivas, inclusive ao vivo, também são oferecidas pelo cassino.

Jogos ao vivo

Agora, os jogadores que apreciam a emoção de um cassino ao vivo também têm acesso à seleção de jogos do Cassino Betzest. Eles são comandados por crupiês reais e estão disponíveis em diferentes intervalos do dia, permitindo a todos a oportunidade de curtir os seus jogos favoritos.

Jogos para celular

O cassino também dispõe de caça-níqueis para celular que podem ser acessados de qualquer lugar! Basta fazer login por meio de smartphones e tablets para aproveitar uma seleção dos jogos de cassino mais populares. Não é necessário baixar nenhum aplicativo, mas apenas utilizar um navegador de celular compatível para apostar o quanto quiser.

Suporte

Os jogadores que precisarem de assistência podem enviar um e-mail ou usar o formulário de contato no site. O cassino ainda oferece suporte via chat online, mas o recurso está indisponível em português no momento.

Segurança e imparcialidade

Com relação à segurança, os membros podem ficar tranquilos. O cassino utiliza um alto nível de serviços de criptografia, verificado pela COMODO Limited para ajudar a proteger dados pessoais, financeiros e confidenciais dos jogadores.

Também é utilizado um gerador de números aleatórios para garantir resultados imparciais.

StallCation

Reclamações

Leia as reclamações que outros jogadores deixaram sobre Cassino Betzest. Saiba mais sobre reclamações.

Mostrar todas as reclamações
Betzest Casino - Stalling my winning 33500 CAD
Hello Askgamblers Team

Please bear with me as this going to be fairly long complain about the nightmare experience I am facing at BetZest Casino .
I signed up on June 5 at BetZest casino since it has a very good rank in your website and licensed by MGA .
I deposited $200 without enrolling in any bonus and I was lucky to have a big win on Immortal Romance slot .

I submitted all the documents needed as any typical Casino asked for KYC and the nightmare started on June 6 .

They asked for extra documents like 2 selfies , passport and Diver license , Bank statement for 3 month .

Long Story short , after 8 days and on June 14 , my account was verified .
Once I asked for withdrawal transaction , they Declined it and their excuse that I have to submit documents proves Source of wealth and source of funds .

Excuse me !! I only deposited $200 in your casino and According to the Anti-money laundering (AML) legislation and the Financial Intelligence Analysis Unit (FIAU) implementing procedures on customers who deposit over €2,000 which is not applying on my case .

Again , Long story short I submitted all documents prove my SOW and SOF in order to withdraw my money even I am not convinced and Finally my account was fully verified.

I was expecting after a nightmare I lived for 10 days I will be able to withdraw my winning according to T&C that I can do 2 withdrawal transaction for 1000 Euro each ( around $1470 Cad dollar )

Another nightmare come up when I process a withdrawal transaction for 1000 euro ( 1477 Cad dollar ) . I was able to do one withdrawal . I send an email to Finance department and explained what I am facing . They replied to me after 12 hours that I can’t process 2 transactions at the same time . I need to wait 1-5 days for the first transaction to be process and received then I can do another transaction .
I attached a screenshot of their T&C that I can do 2 withdrawal transaction for $1000 Euro daily and it’s not mentioned the excuse that I have to wait 1-5 days for the first transaction to be proceed and received in order to be able to process the second one .But as usual they ignore my email .

I suggested to use my ecoPayz account to be able to withdraw 2 transaction for €1000 each daily since it mentioned on payment section that it takes 1-3 hours but they said it’s not available for time being .

I send another suggestion to use MuchBetter for withdrawal since it takes 1-3 hours to be process 2 withdrawal transaction but they ignore my email .

so you can see from I mentioned above that BetZest doing their best in delaying to process my withdrawal transaction by creating excuses , make me go through extensive security check even I only deposited $200 in a faith of keep me playing and loose my winning .

The funny is I only did one withdrawal transaction for €1000 ($1477 CAD ) so far on June 15 and It process at same day and I received it on June 17 but when I try to to process another transaction at same day of receiving , the first withdrawal transaction was still in a pending status on my casino account so it disables me to process another one .
I sent them an email and confirmed the payments has been been received but Finance team said they have no control on interac system and only merchant can remove it so I need to wait .

I am sure they are kidding me ! They treat me like I never played online . I’ve been playing 15 years and using interac for the last 4 years in other casinos and never had problem . I always received it between 24-36 hours except at BetZest .

Askgamblers , I still have $33523.65 CAD in my casino account and I am only asking BetZest to be committed for their T&C which is enabling me to process two withdrawal transaction for €1000 each ( $1475- 1477 CAD ) on daily basis by using interac , EcoPayz or MuchBetter payment method .

I won’t be able tolerate their tricky scheme to withdraw €1000 every 3-5 days which would take me 5 month to withdrawal my total balance .

Askgamblers , I would like to thank you in advance for reading this, and again I am only counting on your fair judgment and I am willing to provide any further information you might need to prove my decency .
staus Rejeitado
$33526.65
Betzest Casino - Betzest is making verification of my account impossible
Could I get help from here regarding my verification process on Betzest? My phone number can't be verified as they claim they can't reach me when trying to call it, but on a previous encounter via their live chat they requested another number which I gave them. Then they said the same thing about not getting through to me but it later went through after much pestering on them to try to reach me, she asked for security questions which I answered all correctly and they said they would relay my messages to their finance team.

What is more than strange and suspicious is that they are saying they can only call me on the number I provided via email. That comes after they already called to that another number THEY suggested we should try. I have been called from out of the country (Nigeria) multiple times by my friends all over the world on same days they claim they can't get through and even provided them with proof that my mobile number is working perfectly. They suggested to contact my phone operator which I did and they told me everything is normal and calls abroad should work normally (as they have from my friends).

Also they have requested 3 months bank statements which I delivered immediately but those statements don't include postal code which my bank also confirmed is the case as I asked it from them. I had to go to the bank to get a reference letter that confirms my accounts postal code so I can send it to Betzest (which includes their current address) but they still didn't approve it at first place. Actually I don't know what the situation with that is at the moment as now the problem is with getting that phone call from them.

This has been going on for already like 1 and a half month and feels like they are only bullying me coming up with different requirements after another to get my account verified.

You can call me too so you could prove them wrong that my phone cannot be reached. I've told them to call at least dozen times and every time they claim they can't reach me. Then I tell my friends from abroad to try to call me and everything works like it should do.

I attach you couple of chats with them so you can see how it goes every time I try to contact them. And also there is my bank account statement where you see that postal code is not visible and also not available so I went to my bank to get a signed reference letter for them.

As a casino I don't have any complaints about them but this verification process has made me so stressed out.
staus Resolvido

Estatísticas de Reclamações

Resolvido 49
Valor médio $ 1,838
Duração média da reclamação 5 dias
Resposta média 2 dias

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Avaliação do jogador
8.7/10 416 revisões

Principais avaliações de nossos jogadores

I really like both casino and betting parts in this casino, everything is good quality, many games, so many different options to bet on sports, I like it a lot. Design is perfect, not overdone, but very noticeable. One thing, the website lags almost all the time before you actually get into the game, kinda weird. Other than that very cool place!

I really like both casino and betting parts in this casino, everythign is good quality, many games, so many different option to bet on sports, I like it a lot. Design is perfect, not overdone, but very noticable. One thing, the websites lags almost all the time before you actually get into the game, kinda weird. Other then that very cool place!

I like the design and the interface of the casino and also I like how many games it can provide to an user.
Plus their site is easy to handle. Also the bonuses they offer are really good and sometimes they allow you to witdraw even with not so much gains.

I do not like that they do not have 24/7 support, and that is something really important for an online casino. Plus even though they have a nice and easy-to-handle site, it hangs on some games and in some parts of their site.

I loved the interface, the colors and the great number of games that you can choose from. I've liked the easy navigation saying this from a newbie's point of view haha.

I had some issues that I needed help from and sadly I found out that there wasn't the 24/7 chat support that I am used to when I play online. I strongly recommend the casino to put 24/7 chat support.

I signed up on Betzest casino when I was hunting for no deposit bonuses. They were giving €5 no deposit bonus on sign-up and I took it. Betzest casino operates with an MGA license and is owned and operated by Betomall ltd. The casino has a very simple design and you can navigate through the entire website without any hassle. The casino has a sign-up process which can be completed in under a minute and after you verify your mobile number the no deposit bonus of €5 will be added to your account. The casino offers you to play in 9 currencies which are South African Rand, USD, INR, BRL, Indian Rupee, EUR, NOK, CAD and AUD. The casino ahs more than 10 deposit method for each currency and the minimum and maximum deposit and withdrawal amount is €10.

Betzest casino has 16 slot providers which come together to give you more than 1300 slots. The casino directory includes slots from BTG, Netent, Pragmatic Play, Play’nGo, Microgaming, Yggdrasil and a few other providers. Apart from the slots the casino also has a great live casino and table game section. The sports section of the casino has some great odds for more than 20 sports and e-sports. The casino had a promotion offer until recently but they decided to change and will be coming with a new offer pretty soon. When I contacted the live chat, they said and I quote “At the moment our promotions are not available. We are working on our bonus strategy, stay tuned for new bonuses.”

The casino has an excellent support staff which is available to you from 8AM GMT until 10Pm. They handle all your cases professionally and you can also contact them via email.
So far, my experience has been great at this casino as I have only deposited around €150 at the casino and my total profit is around €600. My deposits have been really small at the casino. I have always received my funds in under 5 minutes of requesting my cash out.

I actually liked how easy it was to navigate the site. They also have lots of games and they also have a sportsbook so it's pretty convenient for sports lovers like me. It's actually not that bad since they also have lots of slot games but it's also not that perfect for me.

Actually, I saw a lot of lapses on the site even though it worked well for me. At first I was really impressed about the fact that they have a live chat support.
However, I was badly disappointed when it turned out that it was not available 24/7. I didn't like that at all.

They really do have a cute user interface! Well compared to other sites I’ve been to. You can also easily navigate the site without getting lost. The best thing is that there are a lot of slot games to choose from, which is categorized based on its game provider.

I do not think that there is a con when it comes to playing with Betzest. Honestly, there are a lot of new interesting games that I haven’t seen on other sites. I just hope that they add more games.

When you start reading this review, start from what I dislike. With casino I am totally fine. But I had a problem with sportsbook, so I will bring it here. Anyway their support told me that I had to go back to my normal ip med norsk as I firstly registered and provided my information. Anyway this was frustrating a lot for me. Because I am the same customer and I want to play in both sports and casino. I will give very good review because I got plenty of bonuses during Christmas time and now they have many more. Another time for something similar, they gave a goodwill gesture bonus, so was very nice of them, they hear my concerns

I didn't like that when I accessed their site from german ip, they do not accept me to place a bet sportsbook. I am the same person and I provided to support my user and verified and told me ok, but when the system reads that I am from german, do not accept me in sportsbook.

Great site. Verification is super fast. Loads of game providers. No fuss with withdrawals. Approved and sent within a few hours. I never ask for bonus, so that I don't know about. Everything runs smoothly, so I have not had any need for support, but I bet they are great in that department as well. And of course, the layout is great.

Nope. Nothing to dislike so far. Some games do not work, but that is not the casino's fault, rather than the rules of my country. And I will not make something up. But I will re-visit the question if given a reason.

Like a good bonus system. Special rewards and presents are really cool. Plus they have a lot of games. Casino customer service is good and fast. Thanks

I am new to this casino it will be unfair to unlike something seems to be good just need to get my luck and win from there will know if there is any issue with it.

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