18+ | Publicidad | Aplican T&Cs | Juega con responsabilidad
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Betzest Casino

Calificación de los jugadores 416 Reseñas
8.7/10
416 Reseñas
Tiempo de respuesta a quejas 53 Quejas
2 días el medio 53 Quejas
Lo que nos gusta
  • Múltiples métodos de retiro
  • Diseño móvil amigable
Lo que no nos gusta
  • Proveedores de software limitados
Aviso de afiliación

Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.


Detalles de Betzest Casino

Aquí puedes encontrar detalles específicos sobre este casino.

  • General
  • Pagos
  • Juegos
  • Juego Responsable
  • Atención al cliente
Sitio web
https://www.betzest.com
Establecido
2018
Licencias
Malta Gaming Authority
Propietario
Programa de afiliación
Idiomas
inglés, finés, alemán, noruego, portugués, español, francés
Tipo de casino
Juego Instantáneo, Móvil

Betzest Casino es un casino en línea donde los miembros podrán disfrutar de una amplia selección de juegos, como tragamonedas, juegos de mesa y apuestas deportivas. Los jugadores podrán elegir entre una selección de proveedores de juegos que incluyen Microgaming, GameArt y Spinomenal. El sitio está disponible en varios idiomas, como inglés, noruego, sueco y finlandés, y los juegos se pueden jugar instantáneamente a través de un navegador web. Los jugadores también pueden disfrutar de su casino móvil. Betzest Casino tiene licencia y está regulado por el Gobierno de Curazao.

Países y Territorios Restringidos

Desafortunadamente, hay algunas restricciones de país aquí. El casino no puede aceptar jugadores o depósitos de jugadores que residen en los Estados Unidos. La lista completa de países restringidos se puede encontrar en la sección Más datos del casino. Los jugadores también deben asegurarse de que el juego sea legal en su jurisdicción antes de decidir registrarse aquí.

Juegos Virtuales

Los jugadores pueden disfrutar de un portfolio de tragamonedas de video aquí hay algunos proveedores de juegos diferentes que actualmente incluyen GameArt y Spinomenal. Las tragamonedas se pueden encontrar en el lobby del casino y los jugadores pueden ver fácilmente los juegos más nuevos que se agregarán o pueden filtrar los juegos por cada proveedor de software individual. Los jugadores pueden divertirse en algunos de sus juegos más populares como la tragamonedas African Sunset, tragamonedas Castle Blood, tragamonedas Dragon King, tragamonedas El Toreo y tragamonedas Caligula.

Además de eso, los miembros podrán dirigirse a los juegos de mesa del casino para disfrutar de otra variedad de títulos clásicos. Los jugadores pueden hacer sus apuestas en juegos como la ruleta y el blackjack y juegos de póquer como Texas Hold’em disponibles para jugar de día o de noche.

Finalmente, los miembros también pueden disfrutar de una variedad de populares juegos de video póker para cualquiera que prefiera probar suerte con una mano de cartas.

Las apuestas deportivas y las apuestas en directo también están disponibles aquí.

Casino en Vivo

Ahora, los jugadores que disfrutan de la emoción de un casino en directo también pueden relajarse con una selección de juegos aquí. Los ofrecen amables crupieres y estarán disponibles a través de diferentes intervalos del día, dando a cada tipo de jugador la oportunidad de ponerse al día con sus juegos favoritos.

Juegos Móviles

¡El casino también cuenta con una serie de juegos móviles disponibles para jugar sobre la marcha! Los jugadores simplemente pueden iniciar sesión a través de sus dispositivos móviles, teléfonos inteligentes y tabletas para disfrutar de una selección de los juegos más populares de los casinos. No se requiere ninguna aplicación, los jugadores pueden simplemente cargar un navegador móvil compatible y girar o apostar a su conveniencia.

Asistencia

Los jugadores que necesitan asistencia pueden usar el servicio de chat en vivo del casino. El casino solo ofrece soporte en idioma inglés por el momento todos los días de 09:00h a 00:00h, hora de Europa Central. Los jugadores también pueden enviar correos electrónicos al casino para obtener ayuda adicional.

Seguridad y Equidad

Cuando se trata de seguridad, los miembros podrán jugar con tranquilidad. El casino utiliza un alto nivel de servicios de encriptación que ha sido verificado por COMODO Limited para ayudar a proteger los datos personales, financieros y confidenciales de los jugadores.

También usan un generador de números aleatorios para mantener sus juegos justos y aleatorios.

Juego Responsable

Jugar en un casino siempre debe tener la diversión como objetivo. Antes de comenzar a jugar, hay que tener en cuenta que el juego nunca debe ser una fuente de ingreso o una manera de recuperar el dinero perdido o saldar las deudas existentes. En tales casos, es bueno realizar el seguimiento de tiempo y controlar el dinero gastado. En este casino, los jugadores pueden encontrar muchos consejos acerca del tema, como también pedir asistencia a través del chat en vivo. Sin diversión no puede haber juego, por eso se les pide a todos los jugadores que jueguen con prudencia y responsablemente.

StallCation

Quejas

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Betzest Casino - Stalling my winning 33500 CAD
Hello Askgamblers Team

Please bear with me as this going to be fairly long complain about the nightmare experience I am facing at BetZest Casino .
I signed up on June 5 at BetZest casino since it has a very good rank in your website and licensed by MGA .
I deposited $200 without enrolling in any bonus and I was lucky to have a big win on Immortal Romance slot .

I submitted all the documents needed as any typical Casino asked for KYC and the nightmare started on June 6 .

They asked for extra documents like 2 selfies , passport and Diver license , Bank statement for 3 month .

Long Story short , after 8 days and on June 14 , my account was verified .
Once I asked for withdrawal transaction , they Declined it and their excuse that I have to submit documents proves Source of wealth and source of funds .

Excuse me !! I only deposited $200 in your casino and According to the Anti-money laundering (AML) legislation and the Financial Intelligence Analysis Unit (FIAU) implementing procedures on customers who deposit over €2,000 which is not applying on my case .

Again , Long story short I submitted all documents prove my SOW and SOF in order to withdraw my money even I am not convinced and Finally my account was fully verified.

I was expecting after a nightmare I lived for 10 days I will be able to withdraw my winning according to T&C that I can do 2 withdrawal transaction for 1000 Euro each ( around $1470 Cad dollar )

Another nightmare come up when I process a withdrawal transaction for 1000 euro ( 1477 Cad dollar ) . I was able to do one withdrawal . I send an email to Finance department and explained what I am facing . They replied to me after 12 hours that I can’t process 2 transactions at the same time . I need to wait 1-5 days for the first transaction to be process and received then I can do another transaction .
I attached a screenshot of their T&C that I can do 2 withdrawal transaction for $1000 Euro daily and it’s not mentioned the excuse that I have to wait 1-5 days for the first transaction to be proceed and received in order to be able to process the second one .But as usual they ignore my email .

I suggested to use my ecoPayz account to be able to withdraw 2 transaction for €1000 each daily since it mentioned on payment section that it takes 1-3 hours but they said it’s not available for time being .

I send another suggestion to use MuchBetter for withdrawal since it takes 1-3 hours to be process 2 withdrawal transaction but they ignore my email .

so you can see from I mentioned above that BetZest doing their best in delaying to process my withdrawal transaction by creating excuses , make me go through extensive security check even I only deposited $200 in a faith of keep me playing and loose my winning .

The funny is I only did one withdrawal transaction for €1000 ($1477 CAD ) so far on June 15 and It process at same day and I received it on June 17 but when I try to to process another transaction at same day of receiving , the first withdrawal transaction was still in a pending status on my casino account so it disables me to process another one .
I sent them an email and confirmed the payments has been been received but Finance team said they have no control on interac system and only merchant can remove it so I need to wait .

I am sure they are kidding me ! They treat me like I never played online . I’ve been playing 15 years and using interac for the last 4 years in other casinos and never had problem . I always received it between 24-36 hours except at BetZest .

Askgamblers , I still have $33523.65 CAD in my casino account and I am only asking BetZest to be committed for their T&C which is enabling me to process two withdrawal transaction for €1000 each ( $1475- 1477 CAD ) on daily basis by using interac , EcoPayz or MuchBetter payment method .

I won’t be able tolerate their tricky scheme to withdraw €1000 every 3-5 days which would take me 5 month to withdrawal my total balance .

Askgamblers , I would like to thank you in advance for reading this, and again I am only counting on your fair judgment and I am willing to provide any further information you might need to prove my decency .
staus Rechazada
$33526.65
Betzest Casino - Betzest is making verification of my account impossible
Could I get help from here regarding my verification process on Betzest? My phone number can't be verified as they claim they can't reach me when trying to call it, but on a previous encounter via their live chat they requested another number which I gave them. Then they said the same thing about not getting through to me but it later went through after much pestering on them to try to reach me, she asked for security questions which I answered all correctly and they said they would relay my messages to their finance team.

What is more than strange and suspicious is that they are saying they can only call me on the number I provided via email. That comes after they already called to that another number THEY suggested we should try. I have been called from out of the country (Nigeria) multiple times by my friends all over the world on same days they claim they can't get through and even provided them with proof that my mobile number is working perfectly. They suggested to contact my phone operator which I did and they told me everything is normal and calls abroad should work normally (as they have from my friends).

Also they have requested 3 months bank statements which I delivered immediately but those statements don't include postal code which my bank also confirmed is the case as I asked it from them. I had to go to the bank to get a reference letter that confirms my accounts postal code so I can send it to Betzest (which includes their current address) but they still didn't approve it at first place. Actually I don't know what the situation with that is at the moment as now the problem is with getting that phone call from them.

This has been going on for already like 1 and a half month and feels like they are only bullying me coming up with different requirements after another to get my account verified.

You can call me too so you could prove them wrong that my phone cannot be reached. I've told them to call at least dozen times and every time they claim they can't reach me. Then I tell my friends from abroad to try to call me and everything works like it should do.

I attach you couple of chats with them so you can see how it goes every time I try to contact them. And also there is my bank account statement where you see that postal code is not visible and also not available so I went to my bank to get a signed reference letter for them.

As a casino I don't have any complaints about them but this verification process has made me so stressed out.
staus Resuelta

Estadísticas de quejas

Resueltas 49
Cantidad promedio $ 1,838
Duración media de quejas 5 días
Tiempo de respuesta promedio 2 días

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Valoración del jugador
8.7/10 416 revisiones

Mejores revisiones de nuestros jugadores

Lots of slot machines, options to live gamble or play odds if that's your thing. Good support and nice agents helping you. Often new offers, just pay attention to the site.

Abit to much information on the pages, could separate the slots, live gambling and odds a bit different, so that you choose your preferences early, and get a better site, instead of having all the options upfront.
Otherwise a very good site.

This casino is awesome so easy to use, they are so friendly too. Big pay outs, it's all too easy. Good choices of games. But I experienced lags while playing which disturbs me on playing. Good selection of games. Fast verification and fast withdrawal. Fair payout. I had good time playing in this casino. Keep up the good work guys.

Its hard to say because this casino is awesome Being game restrictions on some of there netent games for aus players, but its still do you have some games to Play, its only little one minus. I wish this will be changed soon

Super fast withdrawals via ecopayz (up to 1h) best promotions, small wagering, speed verification, friendly support, big slots productions, have nice design layout.

Enjoy large selection of games and live support very helpful and friendly. Bonuses are regular and option for sports betting too. Site layout is nicely designed.

Live support not available 24/7. Free spins bonus capped at $10. Not all methods of payments (neosurf) accepted. Deposits need to be made to sportsbook then transferred to casino wallet.

On Betzest I Like that many Providers are available and that there are Good promotions all over the year. It is my favourite mobile online casino ☺️
The online Support is very friendly and they answered fast.
I Like that the mobile Version is user friendly.

I dislike that the online chat is not online for 24h per day.
The withdrawal options are not so many Like deposit options.
There is nothing else what I dislike the most that I can say its positive.

Very transparent casino, many deposit methods and a large number of slots I play most often, everyone will find something for themselves. Frequent deposit promotions. I would recommend.

Helpful and friendly live chat, clearly and good look designed site, many of my favourites games especially, standard verification process and fast withdrawals especially to e-wallets. I hope the new casinos will be like this one, great.

Small cash for withdraw from a bonus. I don't find more negative maybe that are no poker room its only sport and Casino, I don't have much to say what I dislike here, for sure if live chat will be available 24/7 will be great.

After playing a bit with the 5 free chips it lasted too and made a small wager on a basketball game I quite enjoyed it. The odds are very good. Customer service is quick to respond, friendly, and not scripted. The website layout is well designed and user friendly, with a wide variety of games. The Bonus's are fair. I came in with high expectations and they have been met.

The transferring of funds between sports bets, casinos use, etc. Older computers and outdated browsers will have some waiting to load the casino "floor".

Helpful and friendly live chat, clearly and good look designed site, many my favourites games especially, standard verification process and fast withdrawals specially to e-wallets. I hope the new casinos will be like this one, great!

I don't have much to say what I dislike here, for sure if live chat will be available 24/7 will be great, polish players excluded from some promotion especially with free spins.

Betzest Casino is a very friendly and prudent casino. The staff at Betzest Casino are very competent. Betzest Casino has a very good range of games. Chat support was quick and knowledgeable. They didn't treat me differently like some casinos do when you make a min deposit. Many deposit options.

There are very restricted with bonuses. Small cash for withdraw from bonus. I don't find more negative maybe that are no poker room its only sport and casino.

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