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Delayed withdrawal again


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Por Sterls40
hace 10 meses

Same old story. Day 8 of not being processed. Submitted on the 7th of July, nothing done yet. This companies' sites all do the same thing: delay, delay, delay. I will be reporting this company as well. They need to be held accountable for breaching their terms and conditions time and time again.

This is the second time in a month that this site has done this on back to back withdrawals.

Casino en conflicto Spinrollz Casino
Cantidad $750

Discusión

User name

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name

Dear @Sterls40,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Sterls40,

We are pleased to inform you that your withdrawal request has  been successfully completed.

Thank you for your cooporation.

Kind Regards,
Spinrollz team
User name
Dear Sterls40,

We apologize for any inconvenience caused by the delayed withdrawal. We kindly inform you that we are looking into your request.

We kindly request that you remain patient as we endeavor to complete the withdrawals as soon as possible.

Once there is an update, we will notify you promptly.

Thank you for your patience and cooperation.

Kind Regards,
Spinrollz Casino team

Estadísticas de quejas de Spinrollz Casino

Resueltas 11 / 11
Cantidad promedio $617
Duración media de quejas N/A
Tiempo de respuesta promedio N/A