Resuelta
£150
Resuelta
PokerStars Casino - Frozen account and withholding my money
I made a deposit of £150 on 11/7/20. The deposit was successful. Immediately after I had a pop up saying my account had been frozen. I do not know ...
Resuelta
zł4,750
Resuelta
CasinoEuro - Broken regulations with payment
Sorry, i didnt add a screenshots to previous complaint. It was concerned my payment of winings at value of 4750 PLN witch i havent't recieve yet. ...
No resuelta
$2,025
No resuelta
Spin Casino - Cant get my money out
I made 3 deposits on Spin Casino - never used a bonus. I got lucky and won $2025.22. I submitted my drivers license, my passport (twice), my utility ...
Resuelta
Resuelta
PokerStars Casino - Playing privileges have been revoked without correspondence
I logged into my account for the first time in over a year on Friday 27th March 2020 with no issues. I went to play in a Home Games tournament the ...
Rechazadas
Rechazadas
PokerStars Casino - Frozen account and no response
I have been a member of pokerstars for around 3 years. I have had many successful deposits and withdrawals. On the 01/01/20 my account was froze. I ...
Resuelta
€320
Resuelta
Bob Casino - Waiting for weeks on a Max Quest Tournament prices
Hi I am a big fan of Bobs Casino, and it hurts me to do this.SInce a month Betsoft launched a new action game on BC.To promote these games BC set up a ...
Rechazadas
Rechazadas
MaChance Casino - Refuses to close my account
Dear sir/madam,It has been a while but this issue remains relevant to me. I will outline the events as the occured.On the 6th of april I played at ...
Resuelta
Resuelta
Rizk Casino - Cancelled locked withdrawal without any reason
Hello Team,Please help me in getting my winnings.Its my bad luck again i played in this casino and suffering with new serious issue.Yesterday i ...
Resuelta
Resuelta
PokerStars Casino - Account is still frozen from cooling of period
I took a 24 hour cooling of period on the 12/052020 9 days ago, when the 24 hours was up PokerStars emailed me saying my cooling of period had ...
Resuelta
£1,200
Resuelta
Mr.Play Casino - Self exclusion confusion
Hi I recently registered with mr play deposited, placed bets and made withdrawals - no Id verifications asked.I've also tried to register with ...
Resuelta
€2,000
Resuelta
Casino Superlines - Withdrawal problem
Hello, Im waiting more than 3 weeks to money. My withdrawal was aproved on 23.2.2020. Today is 09.03.2020 and i still dont have a money on my account. ...
Resuelta
€3,700
Resuelta
Unique Casino - Locked player account
HelloAfter betting money on the unique casino site I had the chance to win a big win of 3700euros.I made a withdrawal request that the casino left on ...
Resuelta
Resuelta
Playamo Casino - Abrupt account closure
I have made 13 requests for withdrawals (10 of which, for an amount of USD 1746.25 each, 2 for USD 300 each and 1 for USD 200). All were rejected. ...
Resuelta
€1,100
Resuelta
Cashmio Casino - Unfair action on tournament
I get promotion email from cashmio, about 3 weeks race and winner gets 5000e. I went to casino site and live chat with the customer support about the ...
Resuelta
Resuelta
PokerStars Casino -Casino Account Restricted
My account has been restricted for over 24 hours despite being told it would be sorted within 5 minutes. I have emailed multiple times with not a ...
Resuelta
$10
Resuelta
Casino Superlines - Ag-Coin denied
Terrible service. I could not register and therefore I did not get the 10 ag coin. The agent is unaware of the promotions. He asked me for the code ...
Resuelta
€324
Resuelta
Syndicate Casino - Deliberately providing misleading information over live chat
I deposited 30 euro I receive a bonus of 30 euro I play I win an amount of 354.20 I do not know very well the operation of the bonus I ask for ...
Resuelta
€500
Resuelta
SpinUp Casino - Registered on Gamstop but still alllowed to register and deposit
Hello,I registered and was able to deposit money on spinup casino despite being registered with Gamstop, in the uk if you are registered with Gamstop ...
Resuelta
€100
Resuelta
Playamo Casino - Ignored confirmed Loss limit and let me lose all my winnings
On Saturday 14th May I finished gambling session with 10243eu on my account. After that I've set daily(24h) loss limit 1000eu and weekly loss limit ...
Rechazadas
€50
Rechazadas
Reeltastic Casino - Refuse to refund my deposit
I deposited 50 euros and as i started a game an error message showed up, telling me that i was not allowed to play from my juridiction (switzerland).I ...
Resuelta
€400
Resuelta
Unique Casino - Not honoring responsible gaming request
Hi, I asked for an indefinite closure due to problems of ludopathy in August 2018 which is closed. This month without any problem can be reopened and ...
Resuelta
Resuelta
Konung Casino - Will not provide me with my deposit history
I have requested Konung support please provide me with my deposit history. My account is closed, as it is closed they have told me they are not ...
Resuelta
Resuelta
PokerStars Casino - Not responding to multiple emails
I have sent several emails to the PokerStars support email address ([email protected]) and having no response.1. I logged into my old account ...
No resuelta
£30
No resuelta
PartyCasino - Self Exclusion With Gamstop Not Observed
I am submitting this complaint as Party Casino's customer service is absolutely appalling and do NOT answer e-mails or telephone calls. They also do ...
Resuelta
Resuelta
Campeonbet Casino - Responsible Gambling limit didn't trigger, allowing a loss of almost €3,000
Between March 7th and 14th, I have set three responsible gamble limit with the Campeonbet casino. Im talking about daily loss limit (or bet limit) ...
Resuelta
Resuelta
Playamo Casino - Troubles with their new bank transfer system requiring IBAN number
Hi so i've been able to withdraw funds through bank transfer for the past couple weeks, but one issue has arisen with an updated format for the bank ...
Resuelta
€2,600
Resuelta
Reeltastic Casino - Taking advantage of my gambling addiction!
Hello again. My complaint concerns Reeltastic Casino. I have requested that they close my account on the ground that I reported that I have abuse and ...
Resuelta
Resuelta
Magical Spin Casino - Self exclusion request disregarded
On 8th of July I sent message to casino ,directly from my casino account messages option,asking to close my account due to gambling problems I have.No ...