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TonyBet Casino

Unsere Bewertung CasinoRank
6.6/10
CasinoRank
Spielerbewertung 163 Bewertungen
Beschwerdebeantwortung 22 Beschwerden
2 Tage durchschn. 22 Beschwerden

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Redaktionelle Einschätzung

TonyBet Casino zieht dank der großen Vielfalt an Spielen eine breite Spielerschaft an. Das Design ist schlicht, aber alle Funktionen sind intuitiv nutzbar. Das Hauptmenü lässt sich über die linke Seite des Bildschirms öffnen, während weitere Seiten über die Kopfzeile erreichbar sind. Spielerinnen und Spieler können zudem von Sonderaktionen und Turnieren profitieren.

Was uns gefällt
  • 24/7 Kundenservice
  • Niedrige Mindesteinzahlung
  • Mehrere zuverlässige Lizenzen
Was uns nicht gefällt
  • Keine Tischspiele verfügbar
Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.


TonyBet Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://de.tonybet.com/
Gründungsjahr
2009
Lizenzen
Estnisches Steuer- und Zollamt, Alcohol and Gaming Commission of Ontario, Kahnawake Gaming Commission
Unternehmen
Partnerprogramm
Sprachen
Englisch, Estnisch, Deutsch, Russisch, Französisch, Finnisch, Isländisch
Typ
Instant Play, Live Casino, Mobile, Sport

Allgemeine Informationen über TonyBet Casino

TonyBet Casino gehört zu den wenigen Anbietern in unserer Liste, die über drei Glücksspiellizenzen verfügen. Ausgestellt von der Estnischen Steuer- und Zollbehörde, der Kahnawake Gaming Commission sowie der Alcohol and Gaming Commission of Ontario.

Zwar gibt es keine mobile App, doch alle Spiele sind vollständig mobiloptimiert. Sie können das Online Casino über nahezu jeden Browser und jedes Gerät aufrufen und ein reibungsloses Spielerlebnis genießen.

Die Sprache der Benutzeroberfläche kann individuell angepasst werden. Sobald dies erfolgt ist, empfehlen wir Ihnen, unsere Casino Bewertung zu lesen, um zu entscheiden, ob sich ein Konto bei TonyBet lohnt.

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Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für TonyBet Casino hinterlassen haben.

Alle Beschwerden anzeigen
TonyBet is delaying payment

I requested a withdrawal of $100 and $60 for a total of $160, and it was taking way longer than usual to hear anything about this withdrawal.

When I first opened this account about 8 months ago, my first withdrawal was in my account in less than 10 min, and I was amazed at how fast it was, recommending them to everyone I knew. Since then, I have had numerous other withdrawals with no issues. Even when I had to verify anything, the verifications and cashout were always done and in my account in less than 24 hours. This is the sole reason why I have continued to gamble with them.

Well, with these 2 withdrawals, everything has changed.

When I asked if there was required information they needed to process my withdrawal, I was met with support staff who knew absolutely nothing and only responded with pre-typed automatic responses. I questioned if I was speaking with an AI or an actual human, and it couldn't tell me, which was very weird.

The second time I asked if it was a robot or human, and it responded with a very automated response of I can assure you all Live Chat staff are real people, Yet anytime I asked the chat more then 1 question at a time it would only respond to one of the questions to give an answer, and all i wanted to know was if there was more documentation needed because ive never had issues or waited for a withdrawal from them before.

The live chat didn't know and said I would get an email soon as it was my turn. The next day, I finally received an email requesting proof of deposit, so no problem. I sent that in less than 2 hours after they requested it, and the document was approved shortly after sending it in.

So then I'm waiting for the deposit and nothing. I asked live chat what the hold up was, and they said that everything looked good, but it was sitting in the Queue and would be processed when it got to the top. So I asked why wasn't the withdrawal processed when the document was approved and my withdrawal was sitting at the top of the Queue, and the response was that everything was processed in the order it was put in the queue, and I had to wait.

I asked the live chat what had changed in the last few months that withdrawals were now taking way longer than ever before, and she could not and would not answer me. Said that as a chat worker, she did not have the answers or information and just kept hitting automated responses, saying paitence and have to wait for my turn and I asked again is the casino under different management or did they switch to a different finance company because something had changed and I wanted to know. She told me to email TonyBet to get ahold of someone higher up to get my answers. I sent the email 3 times, every single one ignoring the actual question and responding with the same automated message that the withdrawal would be processed in the order it came in.

Then this morning, I received a message asking me if I had a gambling problem and if I could support my habit and why, all because I asked if anything had changed within this casino and wanted to know why their withdrawals have gone from less than 2 hours to days later still having nothing.

I answered their questions, explaining that I don't have a problem and that I am well aware of the safer gambling tools. I mean, we are talking about minimal deposits, and I only cashed out a small amount, but because I had questions, they are now delaying my withdrawal and making up excuses not to pay me.

After responding to the email where they accused me of having a problem, I then received an email saying thanks for clearing up the matter and answering the questions. Then, after waiting and waiting and waiting for hours, I just wrote into live chats and asked if they had all the required information to process my withdrawal, and the agent came back saying that my request had been forwarded to a different department for processing, and she couldn't tell me anything.

I then emailed them asking if they needed anything else and asking why they were delaying my request when my account is fully verified, and they won't respond to me.

I'm frustrated this casino has completely changed the way it used to run.

staus Gelöst
$160

Beschwerde-Statistik

Gelöst 21
Durchschn. Betrag $ 3,127
Durchschn. Dauer 6 Tage
Durchschn. Antwortzeit 2 Tage

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Spielerbewertung
8/10 163 Bewertungen

Top-Bewertungen unserer Spieler

Oh boy, TonyBet casino, where shall I begin? Personally I really like TonyBet because they have everything, my favorite games, great layout, easy to navigate website etc. Been a member since 2014 and I made several deposits but didn't managed to make any withdrawals because I didn't had any luck. Somewhere in 2015 I finally got a little bit luck and requested a small withdrawal, the day after they sent me an email saying that I need to send them the necessary documents in order to process the withdrawal.

The requested documents were sent and the next day I got a reply from them. My ID was accepted but the Skrill screenshot was not. So I need to send them another screenshot of my Skrill account showing my name and account ID and what not. Patiently I replied to their email and included the requested documents.

Another day has passed and still not received my withdrawal, asked live chat about it and I was shocked when I was told that my ID didn't matched with my Skrill account. This was the first time I hear about it. All other casinos accept my ID and Skrill without any issues. I was very disappointed by them because in the end I did not get paid and I had no other choice than closing my account.

To be fair, they did paid my last deposit back though. Regardless the issue I had a wonderful time playing here and I wish I could continue doing it but unfortunately I had to wave TonyBet goodbye.

I miss their free spins bonuses which they often give to their players. Nowadays, when I sign up at a casino I always send them my documents before making a deposit, this way I can be assure that all my transactions will be safe and no issue will be encountered.

My advice to you newbies to verify your account first before you decide of handing over your money to them. Other than that, TonyBet is an awesome casino with a lot of games of your choice.

Update:
You're very generous TonyBet and thank you for that but I'm afraid free spins wouldn't resolve the main issue.
I simply cannot play while my account is still not verified.

Thanks again and I wish you a wonderful day.

Poor KYC process, they didn't know what to do with my issue and this is the most important thing about a casino. Therefore I couldn't give TonyBet a higher rating than 6 stars.

Damn. Sorry to hear your bad experience mate. Let's do this way, pass me your username and I will issue you a portion of free spins for your desired game. Cheers, Tom - Tonybet Casino guy

user avatar

Site looks modern although looks a bit messy not a great selection of games either, UK 0203 phone number.

Account verification uploaded UK passport, copy of debit card, UK driving licence and utility bill (which was a few weeks over the date specified) was rejected and advised I need more recent utility bill told customer service that bills are published every 6 months but they still wouldn't budge so I closed my account, even though I uploaded more than they required. Customer service wasn't great and was abrupt and unfriendly, they clearly didn't know that in 2017 the monthly paper bills stopped years ago. Also did not receive my bonus as advertised so will contact my bank and look into a chargeback as I couldn't continue as a customer with the company and relevant trade description laws not followed on the bonus. Bad selection of slot games and won nothing with no feature triggered.

Hello, Thank you for taking the time to share your detailed feedback. We appreciate your comments regarding the look of our website and we also value the points you raised about your experience. Regarding account verification, please note that certain documents may need to meet specific requirements, including being issued within a defined time frame. These checks are part of our regulatory and security obligations and help ensure that all accounts remain protected. We understand that document availability can sometimes be inconvenient, and we appreciate your patience during such processes. We are also sorry to hear that your interaction with our customer support team did not meet your expectations. Providing professional and helpful assistance is very important to us, and feedback like yours helps us improve the quality of our service. Regarding bonuses, they are always subject to specific terms and conditions, and our support team is normally available to clarify any questions related to eligibility or requirements. Thank you again for sharing your feedback, and we wish you a pleasant day ahead.

user avatar

I deposited 20 last week and ended up winning 1000! The only trouble I had was sending in documents to verify it was actually me! So hopefully I’ll see the winnings in my account in the next few days

Hello, Thank you for sharing your experience and congratulations on your win! We’re glad to hear you had a positive time playing with us. Regarding the document verification, please note that this is a standard security procedure required to ensure that all accounts and transactions remain safe and compliant with our regulations. Thank you again for taking the time to leave your feedback, and we wish you a great day ahead.

user avatar
Inaktiver Benutzer
8/10

I was playing in many online casinos but I'm gonna be honest with you guys, Tonybet casino is the best, friendly live chat support, many choices of games, and the most important is fast withdrawal within minutes.

Hello, Thank you very much for your kind words and for taking the time to share your positive experience with Tonybet. We’re delighted to hear that you are enjoying our game selection, fast withdrawals, and the support provided by our live chat team. Providing a smooth and enjoyable experience for our players is always our top priority. Thanks again for your review, and we wish you a wonderful day ahead.

user avatar

Played with my own money, got withdrawal made, took about 2-3 days it was approved and paid. So that was good.

Wagering happens only when having own money 100%, if your balance drop's on bonus money you have to deposit again, and again and again if you can't get balance up enough with your own money. So that's a huge minus for my taste. Game's are hard to find since the Search-engine doesn't find them, they are scattered in odd way's in many section's with no organisation. Pretty much huge mess how the game's are placed.

And you can't see your wagering progress anywhere, and that's annoying. I asked this year or two ago, when I registered and they said they are working on it currently so they can have that simple progress bar, and still they don't have it, so it was a little bit of fairytale from their part. It's funny how it is so hard to add something that almost all casino's have.

Hi Noite2, please drop me your username and I will issue 20 no deposit free rounds on Motorhead video slot with no wager for you. Cheers, Tom - Tonybet Casino guy

user avatar

Nothing, avoid this site it's a complete joke and doesn't work.

Absolute waste of time, I registered then deposited and it suddenly wouldn't let me into site. Came up with some patronising message saying "gnarly dude you've done something wrong". I'll now have to fight to get my deposit back.

Avoid at all costs and join betsafe or nextcasino, or even inter casino as they can be relied on to pay out.

Hello, Thank you for taking the time to share your feedback. We’re sorry to hear about the difficulties you experienced when trying to access your account after making a deposit. In some cases, access to an account may be temporarily restricted due to automatic security or verification checks designed to protect both players and the platform. We understand that this can be frustrating, especially if it happens unexpectedly. Please rest assured that deposits are not lost, and our support team will be happy to review your case and assist with resolving the issue as quickly as possible. As this review was posted some time ago, if the issue still remains unresolved, please know that our team is always here to assist via live chat or email. Thank you again for your feedback, and we wish you a great day ahead.

user avatar

The website design is pleasant, selection of games is average, but casino is quite convenient.

Lack of online support within several hours, I mostly play at night, so it's always inconvenient to wait until morning to fix some problems, and also the number of game providers is small.

Hey, Thanks for taking the time to share your feedback. We’re glad to hear you find the website convenient and the design pleasant. At the same time, we understand how frustrating it can be to wait for assistance, especially if you’re playing at night. Our customer support team now operates 24/7, so you should be able to reach out at any time via email or live chat and connect with an agent instantly. We’ve also noted your comment about the number of game providers, and we’re continually looking to expand our offering. Thanks again for your feedback.

user avatar

Cozy atmosphere and they don't carry useless games. It is like they hand picked their games and each one suits me!!


Officially the fastest bank wire ever received from processed moment.

Customer support is friendly and they actually answer you properly.

Tony bet has me as a new client. All the way.

I have no words to describe how comfortable I am playing here.

Finally, I found a new casino that is almost perfect.

Not because I won a few thousand...... The rating of 12/10 is well deserved.

App has 10% of their games.

No MG on app.

Besides that, perfect!!!!

Hey, Thanks a lot for the detailed feedback! We’re really glad to hear you’re enjoying the game selection, fast payouts, and the support experience. It’s great to know that the overall atmosphere of the platform feels comfortable for you, as that’s exactly what we aim for. We’ve also taken note of your comment about the app having a smaller game library compared to the website — this is something we’ve been working on, and the game selection should now be much wider. Thanks again for sharing your thoughts, and enjoy your time on the platform!

user avatar

I don't like the fact that they have 4 complaints already, but since they are established in 2009 and all of them are resolved I guess they are good to go. I came across Tonybet Casino when I was browsing some forums and then I saw they were giving 20 free spins on Starburst just to become their member.

Their site is really easy to navigate, so opened my account there, verified my email address and the free spins were added to my account. I played for a while, till I hit zero on my account. They offer 100% average bonus, but considering that the wagering only the bonus given I thought I could give them a try.

They have Estonian licence which I am not familiar with it, actually I do know one another casino with the same licence and as I know they are not going that good. But reading some reviews about this guys I thought I will be good to go. I don't like the fact that they don't have live chat support, so only email contact. Once I have contact them and received an answer the next day, so answer in 24 h not so good I guess.

Although I have opened my account here several months ago, I decided to make one deposit there recently. Made small deposit of 20 euros and got the bonus right away. I decided to play Piggy Riches slot all the way, well as usual and at the beginning I was going fine, my balance topped up to 95 euros and suddenly the game was giving only small winnings or dead spins.

I didn't play very long time here, actually my total playtime with the bonus was around half an hour, so can't say I enjoyed my playtime in this casino. I liked that the wagering of the bonus was only X 35 and that was the reason why I have made my first deposit here. Not sure will I make my second deposit here, just because they don't run some interesting promos.

Hey, Thanks for taking the time to share such a detailed review. We’re glad to hear that the registration process and bonus activation went smoothly for you, and that you found the website easy to navigate. We understand that everyone’s gameplay experience can differ, especially when it comes to slots, as all game outcomes are entirely based on chance and can vary from session to session. Regarding support, we do also offer a live chat option in addition to email, where you can get connected with an agent instantly if you ever need quicker assistance. We appreciate your honest feedback and wish you a great day!

user avatar

TonyBet Casino is one of the casinos where I signed up just recently. I found this casino here, at Askgamblers while I was looking for welcome bonuses for NetEnt software games. I came across TonyBet casino which offer you 100% match deposit for first deposit.

Before I created account at their casino, I read some bonus rules about welcome bonus. Since I saw that I can claim it and that it has no restricted slots I decided to claim it. I created account and later I made deposit of 20€. To claim this welcome bonus you will need to enter the bonus code during deposit. After I made deposit, the bonus was credited automatically within some minutes.

With that bonus I was playing dead or alive and a few other games. At the beginning I had some luck, I raised my balance to around 100€. Later because I had quite good balance I raised my bet to around 0.6€ - 0.8€ per spin. I had some decent winnings from those bet stakes too, so I continue to playing with them. But after some time, my balance falling down fast and I was changing the games quite often. Maybe this was my mistake, because at the end I lose the money.

Otherwise I did not have any problem here at TonyBet casino. Their games worked fine, without lagging or anything like that. I had some nice time here while I was playing, but I do not think I will come back to them. After I used welcome bonus, I got some email promotions – but only for sport bets. Maybe I would deposit here again if there would be more bonuses for casino slolts. I did not get any bonus offer for casino which is weird a little bit. I will rate TonyBet casino with 7 out of 10 possible stars.

Hey, Thanks for sharing your first impressions with us! We’re glad to hear you came across TonyBet while looking for welcome offers for NetEnt games and decided to give us a try. We aim to provide a great experience to all clients from the start, so your review is greatly appreciated. Thanks again for your feedback

user avatar

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Niemand rechnet damit, nach nur drei Wochen im Casino einen lebensverändernden Gewinn zu erzielen. Doch genau das ist einem kanadischen Spieler passiert, der sein Glück bei TonyBet Casino versucht hat.Nur 20 Tage nach der Kontoerstellung konnte sich ein Mitglied von TonyBet Casino über einen Gewinn von 100.000 CA$ freuen! Wenn das kein Anfängerglück ist, was dann?Sechsstelliger Gewinn bei Plinko 2Normalerweise erzielen Spieler ihre größten Gewinne bei Online Slots mit festen oder progressiven Jackpots. Doch dieser Gewinn aus Kanada stammt aus einem beliebten Spiel. Einem, bei dem hohe Gewinne eher selten vorkommen.Plinko 2 ist ein Spiel von BGaming, bei dem Sie lediglich beobachten, wie eine Kugel auf einem Multiplikator landet. Doch Sie können das Spiel ganz nach Ihren eigenen Vorlieben gestalten, indem Sie die Anzahl der Linien auf 16 erhöhen und das Risikolevel auf Maximum stellen.Mit einem Einsatz von nur 40,00 CA$ gelang es dem Spieler, den unglaublichen Betrag von 100.000 CA$ zu gewinnen!Diese beiden Anpassungen aktivieren die 2.500-fachen Multiplikatoren an den Seiten und genau das verhalf dem Spieler zu diesem sechsstelligen Gewinn. Das Spiel bietet außerdem einige spezielle Funktionen, unter anderem wird einzelnen Kugeln direkt ein hoher Start-Multiplikator zugewiesen.Spielen Sie im TonyBet CasinoTonyBet Casino besitzt drei offizielle Glücksspiellizenzen. Mit einem konstant hohen CasinoRank von 8,7 bei der englischsprachigen Version von AskGamblers zieht es Spieler aus aller Welt an. Sie finden dort eine große Auswahl an Casino Spielen, und sowohl Ein- als auch Auszahlungen laufen reibungslos ab.Vergessen Sie nicht, sich den Willkommensbonus zu sichern, wenn Sie sich registrieren. Und wer weiß? Vielleicht sind Sie der nächste Spieler, über den wir berichten! Besuchen Sie TonyBet Casino und genießen Sie Plinko 2 sowie viele weitere spannende Casinospiele.

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