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Spinch Casino

Spinch Casino

Dieses Casino ist in Ihrem Land eingeschränkt.

Unsere Bewertung CasinoRank
7/10
CasinoRank
Spielerbewertung 32 Bewertungen
Beschwerdebeantwortung 4 Beschwerden
3 Tage durchschn. 4 Beschwerden

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Ansicht des Herausgebers

Das Casino ist auf einem schwarzen Hintergrund gestaltet, was den Vorteil hat, dass alles leicht erkennbar ist und dem Casino insgesamt ein erstklassiges Erscheinungsbild verleiht. Die Navigation von Abschnitt zu Abschnitt verlief nahtlos und stressfrei, und wir fanden die Menüs leicht zu bedienen und hilfreich.

Wir schätzen die Tatsache, dass der Support leicht zu finden ist und der Live-Chat von jeder Seite aus gestartet werden kann. Es ist auch einfach, die aktuellen Boni und Promotionen des Casinos zu sehen.

Das Casino ist krypto-freundlich, und man spürt dies von Anfang an, einschließlich des eigenen Krypto-Spielbereichs in der Lobby.

VIP-Programm bevorzugt High Roller.

Was uns gefällt
  • viele renomierte Spielanbieter
  • faire Auszahlungslimits
  • keine Gebühren
Was uns nicht gefällt
  • Auszahlungen dauern bis zu 48h
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Spinch Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://www.spinch.com
Gründungsjahr
2023
Lizenzen
Curacao
Partnerprogramm
Sprachen
Englisch, Deutsch, Griechisch
Typ
Instant Play, Krypto Casino, Live Casino, Mobile

Allgemeine Informationen über das Spinch Casino

Das Spinch Casino ist ein Online Casino im Besitz und Betrieb von Bets Entertainment. Sie können Ihre Lieblingsspiele in einer sicheren und geschützten Umgebung genießen, da das Casino vollständig von der Regierung von Curacao lizenziert und reguliert ist.

Das Casino unterstützt mehrere Sprachen und Währungen, aber weitere Zahlungsinformationen finden Sie unten in unserer Experten- Online Casino Bewertung.

Sie können Mitglied im Spinch Casino direkt über Ihren Webbrowser werden, oder wenn Sie mobile Casinos bevorzugen, können Sie auf die neuesten Smartphones und Tablets umsteigen, um ein nahtloses Online-Erlebnis zu genießen.

Sobald Sie Mitglied sind, können Sie auch ein Spinch VIP werden. Je nach Ihren Einzahlungen und Einsätzen können Sie aufsteigen, um verbessertes Cashback und andere großartige Vorteile zu erhalten. Sie verdienen jedoch Punkte basierend auf Ihren Einzahlungen, was tendenziell High Rollern mehr entgegenkommt.

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Beschwerden

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Previously Accepted Withdrawal stopped by technical issue

Hi AskGamblers


My issue is that I have tried to withdraw my winnings from Spinch Casino since June 27th. On June 28th it got accepted the first time. Then shortly after, I get an email stating that it has been cancelled due to a technical reason. I then try again, same story on June 30th. I then ask customer support to assist, but they tell me to try another method like skrill or Mifinity. In the meantime I searched for my Mifinity details because I haven't used that in a long time. While doing so, I try to withdraw to another bank account of mine in another bank (because maybe the error was on my side - support don't inform me of anything even though I ask a lot and very specifically on what to do).

I then have to wait 48 hours again because that is how it is apparently. So on July 2nd get another message just stating that it's been cancelled and I should abide by the previous message (choosing another method). and that they do not make bank transfers to Danish Bank Accounts.

Now I have finally found my login details for Mifinity. So, I quickly make a withdrawal request to that and get a hold on support, to ask them to try to process it. I get asked to send in proof of my ownership of that Mifinity account. I do pass the KYC check on this one also - but... I have to wait 48 hours again.

So to sum up:

  • First withdrawal request was created 27th of June
  • Accepted on 28th June - Canceled because of Tech Issue
  • On July 2nd I get informed that it is not possible for Spinch to make withdrawals to Danish Bank Accounts. I need to use my Mifinity wallet, which gets verified same day
  • On July 2nd I created my withdrawal request as per their instructions - I have to wait 48 hours

Today 04th of July I write support approx. 48,5 hours after my withdrawal request it has not yet been processed. "It will be processed shortly" - And 10 min later, it is just canceled with no explanation.

I am now clearly frustrated and contacted support again. Guess what, he wants me to use Bank Account as my withdrawal.


Sum up

  • On July 4th (Today), my withdrawal request gets cancelled without any explanation - Support then tell me to withdraw to my Bank Account instead (Which they two days earlier told me was impossible)
  • The amount is €2700

I really hope that you can help me.

*I am not sure where to upload prof? I have screenshots, emails and chat transcripts.

staus Gelöst
€2700

Beschwerde-Statistik

Gelöst 4
Durchschn. Betrag $ 2,717
Durchschn. Dauer 5 Tage
Durchschn. Antwortzeit 3 Tage

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Spielerbewertung
9.3/10 32 Bewertungen

Top-Bewertungen unserer Spieler

Spinch is a good casino, and while it's relatively new (at least in my experience), it hasn't disappointed me yet. I've been playing for almost 1 year, won almost $2,000, and then hit a rough patch. But I took a break and now play with a more sensible approach. They have excellent technical support, which has really helped me out on more than one occasion, so how could I give it a low rating? 10 stars!

Dear Customer, Thank you for your wonderful and detailed feedback! We’re delighted to hear that you have had a positive experience with Spinch over the past year and that you value our technical support team for their assistance. It’s also great to know that you’ve been able to enjoy your gaming journey and continue playing with a balanced approach. We truly appreciate your kind words and 10-star rating. Your support means a lot to us! Best regards, Spinch Casino

user avatar

This is the first small casino I've noticed. I usually don't play at startups or similarly aged projects. But I liked the design here and read a review by one of the bloggers. I can say that compared to the dinosaurs and top-tier casinos, these guys have huge potential. It's possible that many smaller casinos have similar policies, but I don't feel like checking that out yet. I like it here. Bonuses, promotions, tournaments—everything is truly very fair, if that word can be applied to any type of casino. Withdrawals are fast. You can really finish well in tournaments.

Dear Customer, Thank you for your thoughtful feedback! We’re delighted to hear that you enjoy our design, bonuses, promotions, and tournaments, and that you appreciate the overall fairness and experience on our platform. It’s especially great to know that you see potential in our casino and are enjoying your time with us so far. We truly appreciate your kind words and support! Best regards, Spinch Casino

user avatar

A quiet, cozy place. This is how Spinch would describe it. The best part is that they're not very big, so they have great bonus offers for new players, and they also offer good promotions to regular users. I haven't seen any delays with payouts, and money arrives in my wallet fairly quickly. There aren't many providers, but they're mostly reliable, and there are no outright scams. Overall, I recommend these guys, and I'm happy with them myself.

Dear Customer, Thank you for your thoughtful feedback! We’re pleased to hear that you appreciate our platform’s atmosphere, bonus offers, and promotions for both new and regular players. It’s also great to know that your withdrawals have been processed smoothly and without delays. We value your comments regarding our game providers and overall experience, and we’re glad to hear that you are satisfied with our service. Thank you for your recommendation and continued support! Best regards, Spinch Casino

user avatar

An excellent casino. In my opinion, one of the best is with a transparent bonus policy, fast verification, and no delays in payouts. These are the main advantages of this brand. I haven't seen any downsides in six months. Everything is fine. I recommend it.

Dear Customer, Thank you for your wonderful feedback! We’re delighted to hear that you value our transparent bonus policy, fast verification process, and timely payouts. It’s great to know that your experience over the past six months has been consistently positive. We truly appreciate your recommendation and your trust in our platform. Your support means a lot to us! Best regards, Spinch Casino

user avatar

Reliability and guaranteed payouts—that's what I can say about this place in a nutshell! Decent service! Optimal selection of slot machines from trusted providers. Many of them often have great games, but the return on the slots is terrible. Most of the providers here are trusted, and I recommend them as an exceptionally reliable gaming provider!

Dear Customer, Thank you for your detailed feedback! We’re pleased to hear that you consider our platform reliable and appreciate the selection of slot machines from trusted providers. It’s also great to know that you value the overall service and gaming experience. Thank you for your recommendation and for sharing your experience with us. Best regards, Spinch Casino

user avatar

I thought I'd played almost all the top games, but I can definitely say this one is one of the best. The bonus program, the availability and variety of games, and the deposit and payout speed. I haven't noticed any critical downsides yet, and given the bonus program, I'm sure I'll only discover positives in the future.

Dear Customer, Thank you for your wonderful feedback! We’re delighted to hear that you consider our platform one of the best and that you are enjoying our bonus program, game variety, and fast deposit and payout process. It’s especially great to know that your experience has been consistently positive so far. We truly appreciate your support and look forward to continuing to provide you with an enjoyable gaming experience. Best regards, Spinch Casino

user avatar

I haven't been playing at this casino for long, but I've already made large withdrawals that went smoothly. Verification was completed during the first withdrawal, and it was quick and didn't keep me waiting long. Since then, I haven't had any follow-up verifications. My gaming experience has been extremely positive so far! There are many providers, but as I've noticed, not all of them are high-quality. I play my own selection, as well as branded slots. I also recommend them.

Dear Customer, Thank you for your detailed and positive feedback! We’re delighted to hear that your withdrawal experience has been smooth and that the verification process was quick and efficient during your first cashout. It’s also great to know that you are enjoying your gaming experience and the variety of providers available on our platform. We appreciate your comments regarding game selection and your recommendation. Your feedback is valuable to us as we continuously work to improve our offering and overall service. Best regards, Spinch Casino

user avatar

They add slots very often; some are beautiful but pay out too little, while others are the opposite. I mostly play classics, less often exclusives from collaborations. In terms of providers, everything is pretty good. There's a decent selection of roulettes, but the card game selection is rather limited. Overall, I recommend expanding the latter aspect. As for payouts, I have no issues, always promptly!

Dear customer, Thank you for your detailed feedback! We’re glad to hear that you enjoy our frequent game updates, classic slots, and the overall quality of our providers. We also appreciate your suggestion regarding the expansion of card games, and we will certainly take it into consideration as we continue improving our platform. We’re pleased to know that your withdrawal experience has always been prompt. Thank you for your recommendation and support! Best regards, Spinch Casino

user avatar

Registration went smoothly, and I didn't get around to contacting support, but I read the comments – people say they're smart. I've already used up all my free spins without any problems. The bonus system is decent, but not the best I've seen! I recommend checking it out if you, like yours truly, are new to the game and looking for a decent platform. So far, I haven't regretted the move once. I hope it continues to be just as smooth!

I really enjoyed playing at 1red casino which is the sister site of Spinch so I signed up at here too. The casino only differs from 1 red in design and most things about the casino is similar to 1red. The sign up process is quick and even if you choose a specific currency on sign up you can change it in the wallet section whenever you want. The currencies offered at the casino are Euro, AUD, NZD, USD, CAD, GBP, ZAR and Nok. The casino has various payment options for every currency which includes e-wallets like Skrill, Mifinity, Visa and various crypto. I play in NZD currency at this casino and the minimum amount for deposit and withdrawal is $30 and $45 respectively.
The casino has more than 100 slot providers which come together to give you around 12000 slots. Relax gaming, Play’nGo, Nolimit city, Netent, push, Playetch are a few respected names present here. They have lots of live casino games like baccarat, roulette, Blackjack which are provided by 10 well known providers. The casino gives its players a standard welcome bonus and a high roller offer. For standard welcome bonus you get €6000 in bonuses across 3 deposits and these bonus have wager requirements of 40 times the bonus funds. The minimum deposit to claim these bonuses is €30. The high roller bonus also spreads across three deposits and you get €12000 in bonuses. The minimum deposit amount required to claim this bonus is €350. The bonus wager terms are similar to the standard bonus. The casino doesn’t stop offering bonus to its players after the welcome package and offers reload bonuses with wager requirements as low as 15x.
The casino has a live chat available 24x7. The verification process is slow for my liking and it could take you one week to get yourself verified. It’s a great casino to play at if you want to play at one specific regularly. One wonderful thing about the casino is even if you take a deposit bonus you get 5% cashback next day with 3x wager.

The maximum cashout from High roller bonus is €4000 which is also the maximum amount than can be claimed as bonus. This makes no sense. The wager terms of standard and high roller bonus are same. I believe the casino should lower wager value and give at least 10 days to clear wager.

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