Gangsta Casino

Gangsta Casino - Account closed with no warning

I opened my account with Gangsta Casino on 22 September, and their KYC department confirmed that my account was fully verified on 15 October with partial verification being completed on 12 October.

During my time with the casino, I deposited €650, took part in several promotions, received bonuses, and never had any issues with gameplay or communication.

The last contact I received from the casino was on 29 October, regarding some missing bonus spins. However, when I tried to log in today, I was met with a message saying “access denied.”

I contacted live chat support and spoke with Bianca, who appears to be the only support agent available for long stretches of time. During the chat, she abruptly closed the conversation, and the chat widget disappeared entirely from my browser window.

Assuming it was a technical issue, I reloaded the site in a different browser window — but Bianca simply replied, “your account has been closed forever,” and once again ended the chat immediately.

Since the casino’s chat system normally allows users to email themselves a copy of the conversation, I can only assume the chat was terminated this way to prevent me from saving the transcript.

I tried accessing the chat three more times (using a VPN to refresh the page so the widget would reappear), but each time, the chat was instantly closed again.

At this point, I have no idea why my account was closed.

I passed the full KYC verification.

The casino’s terms do not prohibit VPN use.

I’ve had no conflicts with staff and recent email communication as recently as four days ago.

Now, the casino is completely refusing to explain why my account has been closed — and is actively preventing me from obtaining a copy of our chat.

I did manage to take a screenshot showing that the chat was open and then disappeared within the same minute.

I would appreciate assistance from AskGamblers in getting a clear explanation and, if possible, the reinstatement or proper closure of my account with transparency regarding my balance and personal data.

Abgelehnt

Gangsta Casino - Withdrawal 140 EUR pending since October 16th

Hello,

I requested a withdrawal of €140 from my Gangsta Casino account on October 16, 2025, via Visa/MasterCard.

My account has been fully verified (KYC completed).

Despite several emails to the support team, the withdrawal has remained pending for more than 6 days.

I was told multiple times that it was "forwarded", but I have not received any update or payment.

I previously received a €90 withdrawal successfully in 3 days, so I know my payment method works correctly.

Now the support does not reply to my emails at all.

I am attaching a screenshot showing the pending withdrawal in my account.

Please help me resolve this issue and receive my payment.

Thank you very much.

Gangsta Casino - Over three weeks waiting for my money

€140

I have three pending withdrawals. The dates I requested are from 5/5 to 14/5.

I've contacted them several times, and they come up with these frustrating, made-up explanations like: "The financial department processes requests in order of turn."

Do they mean they have so many withdrawal requests that it's not my turn after three weeks? Please answer that question, Gangsta! Shameless.

It's a total amount of 395+382+388= 1165 euro, plus I have 111 more in my balance I wish to withdraw, but can't because it's max three pending withdrawals you can have.

Please send them as well, so I can be done with you and find another casino.

Gangsta Casino - Withdrawal pending for a long time

€1276

Hi. I’m fully verified at this casino. I have an email that proves that. And the KYC-info on the website says it.

I did a withdrawal of €400 10th of may.

I asked for the status a couple of days later and they told me the waiting time is 3-5 days sometimes. I reached out again after a couple of days and they told me that the withdrawal was going to be handled 23th of may. Today is 26th of may and the status is still ”pending”. They haven’t responded on my last email. Today I have been waiting 17 days for my withdrawal. I have never played at a casino that has such a long waiting time even though you are verified.

Gangsta Casino - Withdrawal pending from 21 february

Hello! My account is verified; I requested a withdrawal of 100 EUR on 21 February. In casino terms, the processing time is 5 business days. Contacted the KYC department on 25 February; answer: Your withdrawal request was successfully forwarded to our Financial Department on Friday. However, please note that withdrawals are not processed over the weekend, as our payment operations are active only during business days. Typically, the processing time for withdrawal requests can take up to 5 business days. This timeline began on Monday, following the weekend, and we are now actively working on your request.

Withdrawal not received within 5 busines days.

Gangsta Casino - Withdrawal 400 EUR keeps on pending

€100

On the 15th of October 2024, I requested a withdrawal from Gangsta Casino.

I used Neteller for a deposit, but was not possible to use it for withdrawal for unknown reasons. So I was informed I had to use a bank transfer. In total, I wanted to withdraw 500€. According to their terms maximum pr. Withdrawal is 400€ and maximum is 500€ pr. Day.

So I made two withdrawal requests, the first was for 400€ and 2nd was for 100€

After completing KYC, then they completed one of the withdrawal requests, for some reason they completed the 2nd withdrawal request of 100€ and it came to my account the next day.

And then since that, nothing has happened. I have contacted them multiple times via email and some of the responses feel like an automatic AI response. Always the same we are sorry for the delay we work very hard to process your payment as quickly as possible.

Now the last few emails have been saying they have some temporary technical issue with their payment department that is causing the delay.

I am writing my complaint here in the hope that it could speed up the process, but also to warn others what could happen if they choose to play here.

Gangsta Casino - No withdrawal 20000 euro

No payments for two weeks, applications are cancelled, the reason is unknown, support always writes different reasons.
Manually withdrew $400 once, although the application was in €.
Yesterday they wrote that they completely fixed the payment method, it turned out to be a scam. Every day I try to find out when the payment will come, they always say tomorrow and nothing comes the next day, the withdrawal limits are very small, with this speed I will receive the payment in at least 6 months.
I hope for your help.
Thank you

Gangsta Casino - Withdrawal cancelled twice

€3000

I have completed the ridiculously complicated verification process - it took several days but I am verified.

I made the first withdrawal via bank transfer for €400. After a few days, I saw that it had 'failed' and the money was back in my casino account. No email to tell me this had happened nor the reason why.

I withdrew the amount again - this time to a visa card. After another couple of days the withdrawal had again 'failed' and the money returned to the account. Again no reason was given and no email to suggest a solution.

The live chat is not helpful as they say they cannot answer questions re withdrawals. The email responses from the finance team are sparse and unhelpful.

I would appreciate your intervention, please.

Gangsta Casino - Unpaid winnings

They do not respect their terms and conditions. From March they paid only 8 thousand. The unpaid amount is 50,400 thousand euros.

From August 21st, I still haven't received any payout. At the moment, they don't pay money anymore. When I apply for kyc, I always get the same answer that the money will be paid this week or there are possible delays. In any case, they don't pay money.

I feel they scamming me. Please help me withdraw my winning.

I want to get my winnings back as soon as possible.

€50400

Beschwerde-Statistik

Gelöst 12

Durchschn. Betrag $ 6,215

Durchschn. Dauer 5 Tage

Durchschn. Antwortzeit 2 Tage

Teilen Sie Ihre Erfahrung mit diesem Casino

Teilen Sie Ihre Meinung mit anderen Spielern. Seien Sie der Erste, der diesen Bonus bewertet!

Spielerbewertung

9.1/10 ● 284 Bewertungen

Top-Bewertungen unserer Spieler

sehloh09

vor 11 Monaten

10/10

The casino offers all the essential high-level features. Deposits and withdrawals work smoothly with cards and various e-wallets. Bonuses are available for use, and the support team is responsive, always ready to assist. So far, I haven’t encountered any major issues.

Thank you for your honest feedback! we are always working to improve our product

Gangsta Casino vor 10 Monaten

Trbleb82

1/10

Ich kann leider keine positive Bewertung machen. Ich hoffe das ich mit meiner Erfahrung andere Spieler vor diesem Casino bewahren kann. Warum solche Casinos Lizenzen bekommen ist mir ein Rätsel. Eine positive Anmerkung kann ich geben. Durch solche Casinos vergeht einem die Lust am Glückspiel und man kann sich wichtigeren Dingen im Leben widmen.

Ich habe mich bei diesem Casino angemeldet und habe einen kleine Betrag von 200 Euro gewonnen. Ich habe mein Konto verifiziert und habe nach einer Woche meine Auszahlung erhalten. Nachdem ich aber nochmals eine etwas größere Summe von 375 Euro gewonnen hätte, wurde meine Auszahlung nicht bearbeitet und nach 2 Woche wieder auf mein Konto zurückgebucht. Mir wurde gesagt das es ein technisches Problem war. Danach versuchte ich ein zweites Mal eine Auszahlung zu beantragen aber nach nochmals 3 Wochen und immer den selben Ausreden habe ich das Geld verspielt und mein Konto versucht zu schließen. Leider dauert auch der Selbstausschluss in diesem Casino. Bitte spielt nicht in diesem Casino. Solche Casinos dürfen keine Lizenz bekommen.

We are sorry to hear that you got such experience in our casino Our chat support is working 24/7 so u could contact them anytime to receive any response about any problems u had! Also withdrawals can be canceled only by some sircumstances , so in order not to have some problems u should verify your account and make everything clear to our financial department

Gangsta Casino vor 11 Monaten

Kingkiano

10/10

Gute spiele gute Chat und schnelle Bezahlung und schnelle Abwicklung und gerne wieder sichere Seiten mit freundlichen personal Kontakt gerne wieder mit PayPal oder paysafecard bezahlen

We are very pleased to read such reviews - like yours! Of course, we try to improve our service in all things and do it for our beloved customers!

Gangsta Casino vor 11 Monaten

Xpen187

8/10

I like your site because you have a quick overview of the customer's questions and problems if there are obstacles or other types of problems and a lot of slots to play

Fully functioning company with few flaws little bit slow on response otherwise everything work just fine maybe it's to high the amount limit when I try do some withdrawable

We are very pleased to read such reviews - like yours! Of course, we try to improve our service in all things and do it for our beloved customers!

Gangsta Casino vor 1 Jahr

csdownload

1/10

Casino Gangsta Review: Beware, It’s a Scam!
Casino Gangsta is a fraudulent online casino that lures players into depositing money, spinning, and even winning. However, you will never see these winnings. After 24 hours, they simply cancel your withdrawal. When you try to withdraw again, they repeat the cancellation process.

**Warning:**
Do not play at Casino Gangsta. If their support team tells you otherwise, do not believe a word they say.

Stay safe and avoid Casino Gangsta.

Gangsta Casino vor 11 Monaten

SebastianQQQ

1/10

Pretty much everything - I've signed up with them and after a few days/weeks I received an email to receive 55 Free Spins for free - to keep things short, I never received it, no conditions were written in the email, no T&Cs were given from CS - they even blocked me because they couldn't prove me a place where it states the conditions under which this free bonus is granted.

We are sorry to hear that you got such experience in our casino All of our bonuses has the time limit and all of the terms and conditions are written in the letter and for NDB bonuses you can read info even in Bonus terms in our casino , maybe thats why you couldnt take such bonus:( But we would like to offer you more and more better bonuses , so please contact us whenever you want!

Gangsta Casino vor 1 Jahr

Katcobain

1/10

Well, there was nothing about it to like. I didn't get a chance to experience anything past them taking my money and then blocking me straight away. That's nothing short of obtaining by deception in my eyes. Daylight robbery.

Not sure if its because im not signed up with an official account but, customer service chat isn't possible. I am given the option to send an email. What I didnt like the most is how this casino happily signed me up, allowing me to deposit from my Visa card and then I was met with another script to fill out which was address etc.... From there I was informed something to the effect of "Nice to have you hear but youre blocked" and then trying to sign in, I'm met with "access denied".

We are sorry to hear that you got such experience in our casino Our chat support is working 24/7 so u could contact them anytime If you are had some difficulties - we would like to know more about them in order to solve and dont have them in future.

Gangsta Casino vor 1 Jahr

Krisse

1/10

Many games from many different game providers
Site is easy to use and simple
I dont have any more good saying about this site
Just avoid to not get in trouble

Feels like cant win
Payouts take too long
Kyc takes too long
Support is very bad if they dont want to help they just stop answering or close the chat.
Also email support is very bad they dont even response
Also they closed my account without reason and did not response after

All together one of the worts casinos I have seen would not recomend

We are sorry to hear that you got such experience in our casino. But all withdrawals are made on a first come, first served basis and are processed within 48 hours, as stated in our terms and conditions. If you had any problems with support or the technical department, we would like to discuss them and resolve them so that this does not happen in the future. Please write to our technical department email address and we will respond to you as soon as possible. Thank you for your understanding.

Gangsta Casino vor 1 Jahr

Pupsi

8/10

A varied casino with different options. The word friendly good accessible and the first impression is very positive. That would seem pretty appealing and clear to me.

These can be bonus options for me. Since the casino in your week hasn't been on the market for long or was previously unknown to me, I can't give too many details and give a strong opinion because I still need to get to know the casino better.

We are very pleased to read such reviews - like yours! Of course, we try to improve our service in all things and do it for our beloved customers!

Gangsta Casino vor 1 Jahr

GaWrath