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Fruity Casa Casino ist geschlossen, versuchen Sie es stattdessen mit:

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Fruity Casa Casino

Spielerbewertung 196 Bewertungen
Beschwerdebeantwortung 9 Beschwerden
2 Tage durchschn. 9 Beschwerden
Was uns gefällt
  • Umfangreiches Slot-Sortiment
  • Kundendienst rund um die Uhr erreichbar
  • Mehrere Lizenzen von angesehenen Behörden
  • Sehr sicher durch SSL-Verschlüsselung
  • Sehr übersichtliche und unkomplizierte Gestaltung
Was uns nicht gefällt
  • (noch) Keine telefonische Erreichbarkeit
  • Kein Hilfebereich
Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.


Fruity Casa Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://www.fruitycasa.com/de
Gründungsjahr
2014
Lizenzen
Britische Glücksspielkommission, Malta Gaming Authority (MGA)
Partnerprogramm
Sprachen
Deutsch, Englisch, Finnisch, Norwegisch
Typ
Instant Play, Mobile

Fruity Casa ist ein 2014 gegründetes Online Casino, das von White Hat Gaming Limited betrieben wird. Lassen Sie sich von der knallbunten Webseite dieser Online Spielothek nicht täuschen, denn Fruity Casa meint es ernst und hat die renommierten Glückspiellizenzen von Malta und dem Vereinigten Königreich inne. Fruity Casa bietet seinen Spielern stets einen hervorragenden Service. Alles, was Sie sonst noch über Fruity Casa wissen sollten, erfahren Sie in unserem Online Casino Test.  

Nicht zugelassene Länder

Die folgenden Länder sind aus rechtlichen Gründen vom Echtgeldspiel im Fruity Casa ausgeschlossen: Australien, Belgien, Bulgarien, Dänemark, Frankreich, Italien, Polen, Portugal, Spanien, Schweiz, Vereinigte Staaten u.a. Eine vollständige Liste aller vom Echtgeldspiel ausgeschlossenen Länder finden Sie in den Allgemeinen Geschäftsbedingungen von Fruity Casa.

Online Spielautomaten

So bunt und vielfältig wie ein sommerlicher Obstkorb ist auch die Spieleauswahl von Fruity Casa. Kein Wunder, verfügt der Betreiber White Hat Gaming doch über exzellente Kontakte zu den besten Spieleherstellern. Und so finden Sie unter anderem finden Sie Spiele der folgenden Entwickler bei Fruity Casa: 1x2Gaming, Barcrest, Big Time Gaming, Elk Studios, Evolution Gaming, Games Warehouse, Genesis, Inspired Gaming, Just for the Win, Lightning, Merkur, Microgaming, NetEnt, NYX, Play’n Go, Push Gaming, Quickspin, Rabcat, Red Tiger, Reflex Gaming, Scientific Games, Thunderkick, WMS und viele mehr.

Nach Hersteller können Sie sich die Spielautomaten ebenfalls sortieren lassen. Interessante Empfehlungen vom erfahrenen Fruity-Casa-Team finden Sie unter „Unsere Auswahl“. Die beliebtesten Online Spielautomaten bei Fruity Casa sind: Conan, Sticky Bandits Wild Return und Lost Relics

Mobile Spiele

Dank des HTML5-Standards ist das mobile Fruity Casa mit sämtlichen mobilen Betriebssystemen kompatibel, läuft also auf allen iOS- und Androidgeräten einwandfrei. Durch seine kontrastreiche Gestaltung wirkt das tragbare Fruity Casa auch auf kleinen Bildschirmen sehr übersichtlich. Sie müssen sich übrigens keine App herunterladen, sondern betreten das mobile Fruity Casa ganz einfach über Ihren mobilen Browser.

Kundenservice

Den Fruity Casa Kundendienst erreichen Sie rund um die Uhr per Live Chat. Selbstverständlich können Sie auch per E-Mail um Hilfe bitten, falls Sie es nicht ganz so eilig haben. Wie wir es von anderen White Hat Gaming gewohnt sind, erfüllt auch der Fruity Casa Kundendienst unsere hohen Standards in Sachen Kompetenz und Freundlichkeit. 

Sicherheit und Fairness

Fruity Casa schützt Ihre persönlichen Daten und Transaktionen mit der SSL-Verschlüsselungstechnologie, die auch beim Internet-Banking und in den meisten Online-Shops zum Einsatz kommt. 

Durch die Lizenz der angesehenen maltesischen Glücksspielbehörde (MGA) wird sichergestellt, dass alle verwendeten Zufallsgeneratoren regelmäßig überprüft werden. Ihnen wird somit zu jederzeit ein faires Spielerlebnis mit absolut zufälligen Spielergebnissen gewährleistet.

Online Casino Test: Fruity Casa

Hinter der grellbunten Fassade von Fruity Casa finden Sie eine ausgezeichnete Online Spielhalle. Der kompetente Kundendienst und die fantastische Auswahl an Spielautomaten sind nur zwei der vielen positiven Aspekte dieser Online Spielbank. Auch in puncto Vertrauenswürdigkeit überzeugt Fruity Casa auf ganzer Linie.

StallCation

Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Fruity Casa Casino hinterlassen haben.

Alle Beschwerden anzeigen
Unprovoked change of bet issue not investigated properly
Dear friends,

I would like to share with you my incredible and sad experience.

I made a 100 EUR deposit in first decade of May, 2020 and everything was OK till...

I noticed a super strange changing of my bets during the Fruity 7 game. My bet spontaneously began changing from 0.25 to 125 and 150 during "Auto" mode (please see "screenshot 1" in attach. Note: the 4th column is a that spontaneously bets"). Unfortunately, I noticed that not immediately.

I sent a many emails about that issue and asked to investigate, but no any result till today. Just ignored!


There is a my first mail (Thu, May 7 at 3:03 PM):

"Dear support team,.

Thank you for your email.

It's easy to explain why I'm saying I did not make these bets.

I'm not a high-bets gambler. I have made a deposit 100 EUR usually and bet about 0.20-0.50 EUR during the different casino games.

You can check any session on my any game history.

But during my game session on "Fruity 7" (05-05-2020 at 21:12, approximately) something incredible happened.

I did not bet 1.2 EUR, 75 EUR and 125 EUR.

It's absolutely illogical to bet 75 EUR if I have 97.34 EUR, and to bet 150 EUR if I have 172.34 EUR...(please find attachment)

Sometimes I had balance 172.34 EUR, 159.59 EUR, 160.29 EUR during that game session. But it's not my real balance, I think. It should have been about 97 EUR I suppose.

Please investigate that issue.

Thank you.

Regards,"



This is their first reply (Thursday, May 7, 2020, 05:44:04 AM):

"Thank you for contacting https://www.fruitycasa.com

Following your request regarding your game query. In order for us to investigate further for you, the relevant department would like to know

why you are saying you did not make these bets?

Please note that bet values have changed, this can only happen on your end.

We look forward to hearing from you.

We trust that we have been of assistance, but do not hesitate to contact us again should you have any further queries.

Kind Regards,
Casino Support

Fruity Casa
https://www.fruitycasa.com
Email: [email protected]
Live Chat available on: https://www.fruitycasa.com
18+ Please Bet Responsibly - We believe in Responsible Gambling.
For more information go to: www.gamblingtherapy.org"

This is my last email:

"primakolog

Aug 21, 2020, 3:08 PM UTC

This is a follow-up to your previous request #1408507 "Re: Fruity Casa [Request no..."

Hello.
Passed more than 3 month and no reply regarding my request.
It's seems like some support team members tries to ignore my request and anyone no interested in solve that issue.
Ok.
Let's ask gamblers forum members on several sites to help us.
Thank you and bye"


And their last reply:
"Addison (Fruity Casa)

Aug 22, 2020, 1:22 AM UTC

Hi there Emin
Thank you for getting in touch.

In relation to your recent contact regarding your game query, it has been escalated to the relevant department who are currently looking into it.

Once concluded you would be updated via email with the outcome thereof.

Should you have any further queries you are welcome to join us via live chat or via email.

Kind regards
Support "


I attached from "02" to "08" pictures for additional prove.

Thank you,
staus Gelöst
Refused my payment and closed my account
I opened an account at Fruity Casino after seeing it was well reviewed here any elsewhere. They offer a bonus for new players and I deposited £30 and received a £45 bonus. After playing for a short while I won about £800 and then continued to play various other games. I had read all the terms and conditions before playing and was careful not to play any of their exlcuded games or break any other rules because I have had problems with casino terms and conditions before for. I submitted all my verification documents which were accepted, and requested a withdrawal the same day. This morning I have received the following email from the casino: Dear Matthew After a review of your account by our compliance and risk team, it has become clear that you are attempting to abuse promotions. As per clause 13.3 of the general terms and conditions http://www.fruitycasa.com/?page=terms the following actions have been taken. 1. Your account has now been terminated effective immediately. 2. Any remaining funds in your account have been returned to you. 3. You are banned from the group. If you attempt to open up any accounts on the network all transactions will be voided and deposits returned to you and accounts terminated. A list of sites can be seen by following this link https://secure.gamblingcommission.gov.uk/gccustomweb/PublicRegister/PRSearch.aspx?ExternalAccountId=38720 Regards Casino Management They have closed my account, and not told me why. They have also closed my account at Hello Casino where I also won a considerable sum the following day. On both occasions I have not broken any of their terms and conditions and they are not telling me what I have done. I would like them to pay me my balance from my Fruit Casino account and my Hello Casino account because I have don nothing wrong.
staus Gelöst
£800

Beschwerde-Statistik

Gelöst 8
Durchschn. Betrag $ 2,513
Durchschn. Dauer 4 Tage
Durchschn. Antwortzeit 2 Tage

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Spielerbewertung
7.8/10 196 Bewertungen

Top-Bewertungen unserer Spieler

I haven't won money but from starting point was very good, good contact or supporters till very short times waiting in line, good selection slot games my favs.

Sometimes very poor promos, need free spins more or free chips, maybe my country tolerated this casino I don't know!

Hi vzoli :) Thanks for your feedback! You are right, we definitely need more promotions which include free spins. Greets from Serbia, to neighbor Hungary :)

user avatar

What I like about fruity Casa is the ease I can navigate around the mobile app its quiet simplistic.

What I dislike about this site is they need more games added and better promotions if there were better bonuses ie: free spin bonuses it would give customers the incentive to play more on the site. I tend to by pass it a little for sites with a wider variety of games.

Hi Debzy :) Thank you very much, your feedback is highly appreciated! Can't agree more about free spins, that's something on our to-do list for sure!

user avatar

Fruity Casa have a wide variety of my favourite games, and support is always easy to deal with when needed (which is rarely)

There's the occasional technical problems, but nothing too major.

Hi nero :) I'm happy that you're satisfied with Fruity Casa Casino! What technical problems did you have? If we can help, don't hesitate to contact me via [email protected] ;)

user avatar

Great casino with a variety of gaming provider which I love.
In the beginning they did not had so much game but now it's really
nice to have different choices.

Hi chananas :) Sounds like you're Fruity Casa's member for the long time, since the beginnings! That's so lovely to read and to know that players are following casino's growth and hard work. Don't forget about our Loyalty Program http://www.fruitycasa.com/index.php?page=loyalty :)

user avatar

Generous welcome bonus. Its my favorite NetEnt casino with bingo as well. The support staff are friendly. :)

Perhaps more game offering on mobile :) otherwise its perfectly a good online casino.

Hi gabadi :) Wow thanks, it's flattering to read that Fruity Casa is someone's favourite NetEnt casino! You made my day! Thanks for the feedback about mobile games, the choice is going to be wider for sure! :)

user avatar

I like NetEnt games! Starburst, Guns n roses and Jack and the beanstalk slot! Your site is good and simple.

If I lose my money :( and If the games are broken sometimes.

Hi Matti :) If you still haven't use our welcome bonus, there's 200% up to €400 + 50 Free Spins on Guns'N'Roses, exclusively for AskGamblers' members! I saw you like Guns slot, that's why I thought you might like this bonus. Hope you ever won't experience possible bad things you mention :) If you already did, please contact me with your issue via [email protected] and we'll look into it!

user avatar

Fruity casa is good casino and they do have good selection of games like NetEnt, Betsoft, NextGen. Great bonuses and fast payouts!

Thanks Eemeli :) Hope you'll keep playing in Fruity Casa and remain satisfied! We'll give our best to justify your nice experience and impression!

user avatar

Casino Fruity Casa it is online casino which is really good place to spend some time.The casino site is really good and it's easy to navigate everything.

I do like their games selection. They have all regular games like Netent and Microgaming, but also games from Quickspins. It is very nice to deposit in this casino for me - I have a lot of games to play. And also I love to play Gonzo Quest
slot in this casino.

I often get some free spins even I didn't deposit so it's quite good.

I do like that I never made withdrawals from this casino. It gives me feeling that when finally my luck comes in this casino - it will be great luck and very good withdrawal.

Not sure if they pay fast, but I think they do it within 24-48 hours - for me it is more than ok.

Tried email support once - they replied with a matter of minutes. This is top class service. I would rate the support on 8 stars everything was quite fast.

I rate this casino with 9 stars. Everything seems very good, and it is hard to say in which things they could be much better. I wish to get more and higher bonuses, but I think I could say same thing to absolutely any online casino.

I don't know really what to write here. Sometimes I had some technical problems with opening the games.

The withdrawals could be instant like for example Dhoze or Video Slots casinos.

Thank you for your useful review and feedback, lukiss77 :) It's our goal to have instant withdrawals as well! Hopefully soon we'll be able to offer such feature to our customers :)

user avatar

Bonuses are good, as well as a good selection of games and payment methods.

Thank you Amybec :) Very nice to read a comment from a satisfied player! Nothing is more important to us, than that!

user avatar

There's a variety of gaming options, good graphics and deposit methods.

Customer services sometimes take a while to reply and the withdrawal times for debit / credit cards - could be faster

Hi Draxx :) That's a nice feedback from you, really appreciated! We'll work even harder to make improvements with our support and payout times :)

user avatar

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