FortuneJack Casino

So many different kind of games. Easy deposit. Also they have live games.

I've play at fortunejack for 5 months and I have no problem with them until I got this email below. So from now on u CAN NOT withdrawal your money unless you are lucky enough to win double of what you deposit. SO now with them your choice would be lose everything in your account or wait until you could double what you deposit!!!! That's crazy! Also I love to play dice, but the dice game DOSE NOT meet by this NEW wagering requirements. What I should say??? They just want you lose all your money and deposit again and lose again and deposit.......

Here is the email:

"Dear User,
Please be informed that from September 13th, 2017 following update will be applied to Terms and Conditions:
• Wagering requirements apply before any deposit made on Member Account can be withdrawn. The deposit amount must be turned over 2 times before your withdrawal request will be approved. Wagering requirements can be met by playing on slots, casino games and live games.
Thank you.
The FortuneJack team."

Biggest positive for me have been the withdrawal times, everything is very quick. Large variety of games you can play from. I had an issue about multi-accounting which was resolved by "Alexander". I got fast responses and in 15 minutes I was able to withdraw my funds and continue playing.

Addition of Sports Betting would be nice, or at least major sports even tho I would like to bet on certain eSports

- Mobile friendly with slots & dice.
- They have fast withdrawals if you win.

- They show no "player loyalty" what so ever which I don't understand. No matter how much you spend a day, they do not
show appreciation and it's disgusting as I spend a lot of money here and have never received a "hey thanks for being
such a loyal player, here's a couple bucks on us, or here is 20 spins".

- Customer support is awful which brings me back to loyalty because when u bring up an issue they denied or assume your lying until you give proof.

- This casino used to be good, I don't know what happens. I see that they make millions of dollars and they act like a greedy casino trying to get every last penny.

- Someone should teach them that you have to give a little to get a little. Reputation is everything for a casino fortune Jack and your rating on top of this page says it all.

I love the game selection, the dice, even the blackjack which is rare for online casinos. However I will not be depositing anymore here.

I honestly have deposited daily here for almost a full year now, I average approx. 2-2500 USD monthly to this site, and unfortunately yesterday was the last time, all over a really simple issue, The Free Spin Bonus that I requested was approved for, then made the correct deposit for, however they have since changed the way you receive bonuses here and unfortunately I didn't understand how I was supposed to receive the spins so after a few days of never seeing this free spin promo in my account I chatted with "Carrie" after several attempts to correct this with carrie to no avail, I asked for a mgr. which I was told wouldn't happen for a few days, so I waited and just this morning I chatted with "Alexander" who at least made a request to a supervisor for me in my behalf, and again to no avail I was told I would have to make a deposit of at least .01 bitcoin and they issue these spins, Well "Great I have deposited twice that much today already, and about 10 times that since I actually requested the free spin promo" Nope I was told that they are sorry but they cannot issue a free spin bonus on my account at this time.

Now this isn't such a huge deal but when you spend close to 1/4th of your total income at one casino with such loyalty and never ask for or even recieve freebies at all, you would really count on the fact that they would offer you one in this type of situation especially since you more than qualified for it, and the fact that they would truly be so firm about NOT issuing anything in this situation is sickening honestly.
If you play there you most likely have seen my player name STACKTAXER as I was on the Jacks Race Promo top ten nearly every week, which means I spin and spend a lot here, so c'mon FJ figure out the point at which you're willing to lose a solid depositing player, I mean I was asking for what exactly? I believe it was like 100 free spins max that or lose the $2000 USD every month that I used to deposit? C'mon that's just asinine.

Great customer service.I have had an issue with my email account not receiving the verification email and the service provider (Ivy) has been very patient with my constant badgering. Hopefully my issue can be resolved soon, for which I would highly recommend using the gambling site!

I have won about 3 BTC, and would like this issue to be taken care of so I don't lose out. This is a HUGE amount of money to me, and it is very stressful not being able to have the option to withdraw. I have been trying to get the verification email for almost half a day now. Hopefully it goes through soon!

100% genuine casino. As a new user I got lucky and hit a 256 ETH win on the slots, had to wait a few days while they reviewed security, but paid out my win after 3 days. I couldn't believe it, but just goes to show you can get lucky.

No update on delays to withdrawal, had to contact support to find out the reasons. Would have appreciated emails to update me on the status of the withdrawal. Was expecting to receive a total of 287 ETH however was informed there were payout errors in the game, given the win and the fact ETH went up in value whilst they were reviewing the security I'm not going to complain :-)

Great place to spend my spare time, many games, instant withdrawal, great promotions, I have earned good amount of btc through their jackrace promotion.
Support is great as well especially the live chat.

I dont really like the new affiliate system because it has 0.1 minimum withdrawal unlike the old system where I can earn some mbtc every month without need to wait to collect 0.1 first.

Promotions(jackpots/contests/giveaways)
Good support
Wide range of games
Always quick with the bitcoin withdrawals.
Listens to suggestions from their players.

I had a bad experience with their previous affiliate system. Delayed affiliate payments, an old monthly affiliate report for july took 7 months to pay out. I hope this doesn't happen on the new system.

+ FortuneJack is easily one of the best 10 casinos online. Withdrawals in a few hours and have fun tournaments plus some cool slots.
+ live support 24H

Fast (instant) withdrawals, they are paying fees, lots of various games, over 500 slot games, huge JACKPOTS, lots of promotions and bonuses, fast support, 24/7 live support, multi currency support (monero, ether, doge, btc etc)

Chat in dice, I don't have problem with chat but I have problem with spam, I think there should be moderator.