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Bob Casino

Unsere Bewertung CasinoRank
7.2/10
CasinoRank
Spielerbewertung 240 Bewertungen
8.4/10
240 Bewertungen
Beschwerdebeantwortung 23 Beschwerden
1 Tag durchschn. 23 Beschwerden

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Meinung der Redaktion

Bob Casino bietet ein klares und übersichtliches Design und einfache Navigation. Der Kundenservice steht Ihnen rund um die Uhr zur Verfügung und kann über das Symbol in der rechten unteren Ecke aufgerufen werden. Auch die Registrierung schließen Sie in zwei einfachen Schritten und in weniger als einer Minute ab. Die Sprache der Webseite kann über das Auswahlmenü in der rechten oberen Ecke angepasst werden, mitunter auch Deutsch.

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Bob Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://www.bobcasino.com/de
Gründungsjahr
2017
Lizenzen
Malta Gaming Authority (MGA)
Unternehmen
N1 Interactive Ltd. Casinos
Partnerprogramm
Playamo Partners
Sprachen
Englisch, Finnisch, Norwegisch, Schwedisch, Russisch, Polnisch, Spanisch, Französisch, Japanisch, Chinesisch, Deutsch
Typ
Instant Play, Mobile

Allgemeine Informationen über das Bob Casino

Bob Casino ist ein Online Casino, das von N1 Interactive Ltd betrieben wird. Das Unternehmen wurde im Jahr 2017 gegründet und verfügt über eine Lizenz der Malta Gaming Authority.

Die Webseite ist in 7 verschiedenen Sprachen verfügbar, darunter auch Deutsch. Bob Casino verfügt außerdem über ein VIP Programm mit 22 Stufen. Mit jedem Spiel sammeln Sie Fortschritte und nähern sich verschiedenen Belohnungen.

Für weiterführende Informationen empfehlen wir unsere detaillierte Casino Bewertung.

StallCation

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Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Bob Casino hinterlassen haben.

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Beschwerde einreichen
Bob Casino - Persistent Issues with Withdrawal Requests for Over Two Months

For the past two months, I've been experiencing persistent issues trying to withdraw €2,000 from my BobCasino account. This is particularly concerning as my account is fully verified, and I had no issues with withdrawals prior to this period. Each attempt to withdraw results in the system canceling the request, displaying the message 'Withdrawal request canceled.' Despite following the given advice to retry, the issue remains unresolved.

The prolonged delay of two months in accessing my funds is excessive and highly inconvenient.

As a verified account holder who previously had successful transactions, I urgently require assistance to resolve this situation and ensure the successful withdrawal of my funds.

staus Gelöst
€2000
Bob Casino - The winnings are not paid
Hello. The winnings are not paid. The situation is this. I won $ 45,000. At first I was accused of a multi-account. But it is not. I passed all the checks. Although all bonuses were canceled, which I also consider a violation on their part. In the terms and conditions, a withdrawal limit of 4000 is written. $ per day, $ 10,000 per week. 40,000 $ per month. The first week paid without problems. 10,000 $ received. Now requests for payments are canceled. They write that the problem is on the side of the payment system. She rejects the payment on my part. Although from others online casino payments come without any problems to visa and webmoney.
staus Gelöst
$35000
Bob Casino - Withdrawal not apporved
I have a withdrawal standing out allready more then 48 hours and support agent is telling me 2 days in a row that the finacial department will aprove my payment shortly. My acoount is verified, all documents are approved and I did not use bonuses for my winnings.

I hope they will solve my problems shortly, because this not a fast cash out like they promise on their website.
staus Gelöst
Bob Casino - Withdrawal of €7254.50 delayed for over a week

I have a verified account at Bob Casino and already made several withdrawals, which were usually processed within 2 days.

Now my latest withdrawals are stuck for over a week and still pending. I already contacted the support twice, but they only told me to wait and that they forwarded my request to the payment department. The payment department never replied and no one can give me an approximation of when I can expect my money.

It's a shame their support can't handle this and they are forcing me to come here and try to resolve this.

staus Gelöst
€7254.5
Bob Casino - Issues with cashout

I have been trying to do a cashout with Bob casino for the pass to weeks of 1500 dollars and for some reason the keep canceling my request. I have proof of the history and cashout and documents which has been approved by them. They keep saying that my withdrawal was cancel by user which I never did and or other, which when I text them, they say to try withdrawing again. Then they will say that the cashout method was not used in my region.

staus Gelöst
$1500
Bob Casino - Casino don't pay for Maxquest tournament
Hi I am a big fan of Bobs Casino, and it hurts me to do this.

SInce a month Betsoft launched a new action game on BC.
To promote these games BC set up a sort of free roll tournament. with real cash prices
Each tournament has an end date,
When u play each account gets an user ID . ( once you played a game, this id-user is yours foreverytime you play the game.and so i became User 5073326

They first started out with 2 big tournaments with each 10 winners (€500 for the winner - €10 for the number 10)
It was new so i played and became 5th . so i won €40 not bad .


It's been 1 weeks ago since i won .
but i havent received any money

I contacted with support. and they said that i had to wait for a little bit.
So i waited but still nothiing.
Then came agent Logan who said that it took a week to pay the winners so he adviced me to wait again and contact them again over a week.
I waited a for a week and got back to support. and yes you can guess it .
Now they said that the problem lays at the finance team. and they will send a email with information to me when they know more.

i spoke to a few more agents and thy all gave me the same answer.


Till this day i havent received a mail nor money on my account.

i am glad i made some printscreens of the result.

I am sorry to say this.but .

If think this is realy bad of them.

P.A
staus Gelöst
€40
Bob Casino - Waiting for weeks on a Max Quest Tournament prices
Hi I am a big fan of Bobs Casino, and it hurts me to do this.

SInce a month Betsoft launched a new action game on BC.
To promote these games BC set up a sort of free roll tournament. with real cash prices
Each tournament has an end date,
When u play each account gets an user ID . ( once you played a game, this id-user is yours foreverytime you play the game.and so i became User 4965595

They first started out with 2 big tournaments with each 10 winners (€500 for the winner - €10 for the number 10)
It was new so i played and became 9th . so i won €20 not bad .

the other tournament i did better and became third (€150)

after these big price tournaments they started to orginize the same tournaments but with smaller prices ( €150 for the winner and €5 for the nr 10.)
I won the tournament and so €150

makes a total of €320,00

It's been 3 weeks ago since i won the first tour.
but i havent received any money, instead i didnt received nothing from al the 3 tournaments.

I contacted with support. and they said that i had to wait for a little bit.
So i waited but still nothiing.
Then came agent Logan who said that it took a week to pay the winners so he adviced me to wait again and contact them again over a week.
I waited a for a week and got back to support. and yes you can guess it .
Now they said that the problem lays at the finance team. and they will send a email with information to me when they know more.

i spoke to a few more agents and thy all gave me the same answer.
Even agent MARIO (very rude) our conversation wasnt done , but he said " my shift is done i will put you on hold so you will get a new agent who will help you." (like REALY?)

Till this day i havent received a mail nor money on my account.

i am glad i made some printscreens of the result.

I am sorry to say this.but .

If think this is realy bad of them.

P.A
staus Gelöst
€320
Bob Casino - Stalling on €8,000 payout for over a week
Deposited eur6200 with Mastercard one night on several deposits total. Deposited with Mastercard becuse they stated they pay winnings to Mastercard from my country, Sweden.

Won back on last deposit. Ended up 7-8000k. First I had to wait several days pending on my cashout. Then after complaining they say they cant pay out or refund to Mastercard.

They say I should use bank transfer.

Did this on wednesday 23 eur4000 max as they told me on wednesday. Accepted on thursday. Then another eur4000. They told me 5 business days wait. (its IBAN and EUR so never takes more than a day if they pay (eu regulations))

I had a feeling right from the beginning this will be stalling.

So now Im here on day 6 for bank transfer. Plus the stalling on mastercard. No money and live chat cant connect me with payout department. Not even give me a mail to them. They dont communicate with players. And no timetrame.

Bob, refund my eur6200 mastercard deposits. You can do that.

Then wire the rest.

You are not helpful at all.
staus Gelöst
€8000
Bob Casino - Blocking my account claiming self-exclusion when there is none

Hello,

I hope askgamblers.com will help me to solve the problem with N1 casinos group: Bobcasino, N1casino.com, spiniacasino.com, euslot.com and betchan.com. They all set self-exclusions on my account without my permission. Or maybe their system is not safe for players and someone else operated on my accounts.

I will start from saying that last year (2018) I set limits on bobcasino till November. When my self-exclusion ended I asked to reopen my account. After a few e-mails with requests I got info that my account was active now (Nov 28, 2018). When I tried to log in a pop-up info jumped with message: "You have set self-exclusion limit etc.." and I could not log in. After a few emails they told me I had probably self-exclusons in other casinos and could not log in until they end. I denied I had no limits anymore in any of the MGA licence casinos. The bob team told me to write an official email with request to open my account. So I did. I got info back that they could not reopen my account - see attached files nr 1 and 2 with the emails with bob casino support.

What is more funny I was trying to register at other N1 casinos: N1casino (Oct 31, 2018), spinia.com (Jan 31, 2019) and euslot.com (March 20, 2019).

Each time after registration my account was blocked with information that I set self-exclusion limits which is not true. I asked for explanaitions but either got no response or short info that I have self-exclusion.

The most annoying thing is that I could play without any problems in betchan.com (N1 casinos licence) untill today (March 29, 2019). I made many deposits and withdrawals without any problem. But today I coud not log in, just saw info: "You have set self-exclusion limits..." Are they serious? Who makes self-exclusions on my account? Do they have errors in their system?

I emphasise that I HAVE NO self-exclusions at any of the MGA casinos (like casinoeuro.com, betsson.com, unibet.com and many more) and would like to know why N1 casinos blocked all my accounts?

Have a look at my last e-mail sent to bobcasino support (file nr 3) on March 21, 2019 and still without any response.

Please askgamblers help me to resolve this case with N1 casinos.

Best regards,

xman07

staus Gelöst
Bob Casino - Self Exclusion issues
Last tuesday (26 march 2019 ) i started playing on a couple of N1 interactive Ltd casino's (Spinia, Euslot, N1casino and Betchan). I created accounts on all of these casino's and started depositing. Whenever i deposited I already made sure i set a deposit limit (50 euro) to prevent losing too much. I know i have a gambling problem and already have self excluded myself on a lot of casino's but with this brand/license i could still open an account. While playing these casino's I found out that I was losing too much so i set a self exlusion forever (based on gambling problem) on Betchan on tuesday 19:29 pm. About an hour later I created an account on Bobcasino (also a N1 interactive Ltd casino) and to my surprise I was not self excluded or anything. I contacted support and they told me that i could deposit and i started playing again. (this was not what i suspected) The problem was that i played a LOT the upcoming days even though i was self exluded by this casino under the N1 interactive Ltd license. I lost a lot of money and made one withdrawal yesterday. Today, when i wanted to login on bobcasino (or any other casino under this license) I saw the message stating (self excluded) and i could not login. My other accounts were also self excluded on the other brands.

I directly contacted bob casino support to find out what happend( ive been playing for three days and now see my account blocked). They told me ive set a self exclusion period forever on N1 interactive limited Ltd license 3(!) days ago and was not be able to play. But i could! Why was I able to play when i deliberately asked to self exlude myself forever on this casino's license. They only blocked me until I made a small withdrawal (which they payed out) but not when I was losing a lot of money. If I was self excluded for all casino's under that license (what they told me via chat, see attachment) I shouldnt be able to play and should get a full refund of all my deposits since then. I contacted support and they told me the issue was passed on to management but this is some serious flaw in their self exclusion program.

Self exclusion because of a gambling problem is a serious thing and if the guy in livechat can tell me my account was self excluded 3 days ago i should not be able to sign up or even deposit on this site.
please help me, i think this casino has made a big mistake letting me open an account and deposit especially when i self excluded myself forever on the same license on a other site.
staus Gelöst
€1850

Beschwerde-Statistik

Gelöst 22
Durchschn. Betrag $ 56,897
Durchschn. Dauer 6 Tage
Durchschn. Antwortzeit 1 Tag

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Spielerbewertung
8.4/10 ● 240 Bewertungen

Top-Bewertungen unserer Spieler

Burkimo45
10/10

The welcome bonus was okay, nit fantastic but on point lets say.
But the wagering requirements....was kinda high guys. Took me a while to clear it.
But at least the terms were clear.
Would be awesome if they added more promos for regular players (like me).

hilfreich ()

Dear Burkimo45, Thank you for your feedback! 🎉 We’re glad you found our welcome bonus and terms clear, even if the wagering requirements felt a bit high. We’ll take your suggestion for more regular player promos into consideration. Your input helps us improve, and we’re glad you’re enjoying your time with Bob Casino! Best regards, The Bob Casino Team

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Aidy43
10/10

The customer support here is truly commendable. I once had a delayed withdrawal. It was due to my incomplete verification. I contacted the support team, and their response was swift and helpful. They guided me step-by-step through the process, ensuring everything was resolved quickly. What stood out was their friendly and professional approach.

It didn't feel like I was getting automated responses. They genuinely cared about fixing the issue. For new players, I will verify all steps during registration to avoid delays. The support team’s efficiency sets this platform apart from others. It's nice to work with a caring team in a world of cold customer service. I confidently recommend the platform to anyone wanting a trusted, supportive place.

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Dear Aidy43, Thank you for sharing your experience! 😊 We’re delighted to hear that our support team was able to assist you quickly and professionally during your withdrawal process. Your advice about completing verification steps is excellent for new players. Providing caring and efficient service is what we strive for, and we’re glad it made a difference for you. Best regards, The Bob Casino Team

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Yahana
10/10

The free spins from the welcome bonus were a great start. I tried a few popular slots and managed to win $90 on my first session. The verification process was easy and didn’t take long. My withdrawal was approved the same day, which was a pleasant surprise.

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Dear Yahana, Thank you for your review! 🌟 It’s great to hear you enjoyed the free spins from the welcome bonus and that your first session was a success. We’re thrilled the verification process and withdrawal were quick and seamless for you. Wishing you more exciting wins ahead! Best regards, The Bob Casino Team

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Peter34
10/10

Bob Casino provides a top-tier gaming experience with its wide array of games and user-friendly interface. Multiple payment options for deposits and withdrawals ensured seamless transactions. Withdrawals were fast, and the support team was always quick to respond with helpful solutions. Although the account verification took some extra time, it didn’t lessen my enjoyment.

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Dear Peter34, Thank you for your fantastic review! We’re thrilled to hear you’re enjoying the top-tier gaming experience at Bob Casino, along with the wide variety of games and user-friendly interface. 🎉 It’s great to know our multiple payment options made transactions seamless and that withdrawals were processed quickly. We’re delighted to have you as part of our community and look forward to more exciting moments together! Best regards, The Bob Casino Team

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Giklin37
10/10

Bob Casino offers an outstanding user experience with a broad selection of games, including live dealers. Transactions are easy with numerous payment methods for deposits and withdrawals. I appreciated the quick withdrawal times, allowing me to access my winnings without delay. The support team was highly responsive. Although verification took some time, it didn’t affect my enjoyment.

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Dear Giklin37, Thank you for your fantastic feedback! We’re delighted to hear that Bob Casino offers an outstanding experience for you, from the broad selection of games to the engaging live dealer options. 🎮 It’s great to know you found transactions easy and appreciated the quick withdrawal times. We’re excited to have you as a valued player and look forward to continuing to provide you with top-tier entertainment! Best regards, The Bob Casino Team

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Sassil88
10/10

Bob Casino stands out with its easy-to-use platform and wide selection of games, including live dealer options. A diverse range of payment methods for deposits and withdrawals offers great flexibility.

Withdrawals are executed swiftly, enhancing the user experience. The account verification was somewhat time-consuming, yet it didn’t impact the overall positivity.

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Dear Sassil88, Thank you for your wonderful review! We’re thrilled to hear you’re enjoying Bob Casino’s easy-to-use platform and wide selection of games, including live dealer options. 🎉 It’s great to know our diverse payment methods and swift withdrawals enhanced your experience. We appreciate your patience with the account verification process and are delighted that it didn’t affect your overall positivity. Thank you for choosing Bob Casino, and we look forward to more enjoyable moments together! Best regards, The Bob Casino Team

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Vergarin
9/10

Bob casino’s user interface is sleek and simple to navigate, with an impressive game variety. Withdrawals were fast and offered through numerous payment methods. Although the account verification process was slightly prolonged, it didn’t lessen my overall enjoyment and satisfaction.

hilfreich ()

Dear Vergarin, Thank you for your fantastic feedback! We’re glad to hear you enjoyed our sleek and easy-to-navigate interface, as well as the impressive variety of games. 🎮 It’s great to know withdrawals were fast and convenient with our numerous payment options. We appreciate your patience with the verification process and are thrilled you had a positive experience overall. Thank you for choosing Bob Casino, and we look forward to providing you with more exciting gaming moments! Best regards, The Bob Casino Team

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ErikVoge1
7/10

Bob Casino has a great selection of games, and the interface is easy to use. I had a bit of lag during a slot session, but overall, the experience was enjoyable.

hilfreich ()

Dear ErikVoge1, Thank you for your feedback! We’re glad to hear you enjoyed the great selection of games and found our interface easy to use. 🎮 We apologize for the lag you experienced during your slot session and appreciate your understanding. We’re constantly working to improve performance and ensure a smoother experience for all players. Thank you for choosing Bob Casino, and we hope to make your next visit even more enjoyable! Best regards, The Bob Casino Team

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Carleno
10/10

I’ve played at a number of online casinos, but Bob Casino stood out for its polished interface and variety of promotions. The site was visually appealing and loaded quickly, so I never had to wait around to jump into the fun.

The live casino section was a particular highlight, boasting enthusiastic dealers who kept the energy high, even during late-night sessions. I appreciated the choice of wagering limits, ensuring I could play comfortably without feeling pressured. They also had seasonal promotions that added extra excitement to holidays or special occasions.

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Pewiri
10/10

The poker section offers a great variety of tables, from low stakes to high rollers. I played a $20 buy-in and left with $80 in winnings. Highly recommended for poker fans.

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Hi Pewiri, Thank you for the fantastic review! We're thrilled to hear that you're enjoying the poker section and that you've had such a great experience. We appreciate your recommendation, and we look forward to more exciting gameplay with you at BobCasino. Best regards, The BobCasino Team

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