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Bob Casino

Unsere Bewertung CasinoRank
7.2/10
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Spielerbewertung 240 Bewertungen
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240 Bewertungen
Beschwerdebeantwortung 23 Beschwerden
1 Tag durchschn. 23 Beschwerden

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Meinung der Redaktion

Bob Casino bietet ein klares und übersichtliches Design und einfache Navigation. Der Kundenservice steht Ihnen rund um die Uhr zur Verfügung und kann über das Symbol in der rechten unteren Ecke aufgerufen werden. Auch die Registrierung schließen Sie in zwei einfachen Schritten und in weniger als einer Minute ab. Die Sprache der Webseite kann über das Auswahlmenü in der rechten oberen Ecke angepasst werden, mitunter auch Deutsch.

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Bob Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://www.bobcasino.com/de
Gründungsjahr
2017
Lizenzen
Malta Gaming Authority (MGA)
Unternehmen
N1 Interactive Ltd. Casinos
Partnerprogramm
Playamo Partners
Sprachen
Englisch, Finnisch, Norwegisch, Schwedisch, Russisch, Polnisch, Spanisch, Französisch, Japanisch, Chinesisch, Deutsch
Typ
Instant Play, Mobile

Allgemeine Informationen über das Bob Casino

Bob Casino ist ein Online Casino, das von N1 Interactive Ltd betrieben wird. Das Unternehmen wurde im Jahr 2017 gegründet und verfügt über eine Lizenz der Malta Gaming Authority.

Die Webseite ist in 7 verschiedenen Sprachen verfügbar, darunter auch Deutsch. Bob Casino verfügt außerdem über ein VIP Programm mit 22 Stufen. Mit jedem Spiel sammeln Sie Fortschritte und nähern sich verschiedenen Belohnungen.

Für weiterführende Informationen empfehlen wir unsere detaillierte Casino Bewertung.

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50 % bis zu 200 €
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Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Bob Casino hinterlassen haben.

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Beschwerde einreichen
Bob Casino - Persistent Issues with Withdrawal Requests for Over Two Months

For the past two months, I've been experiencing persistent issues trying to withdraw €2,000 from my BobCasino account. This is particularly concerning as my account is fully verified, and I had no issues with withdrawals prior to this period. Each attempt to withdraw results in the system canceling the request, displaying the message 'Withdrawal request canceled.' Despite following the given advice to retry, the issue remains unresolved.

The prolonged delay of two months in accessing my funds is excessive and highly inconvenient.

As a verified account holder who previously had successful transactions, I urgently require assistance to resolve this situation and ensure the successful withdrawal of my funds.

staus Gelöst
€2000
Bob Casino - The winnings are not paid
Hello. The winnings are not paid. The situation is this. I won $ 45,000. At first I was accused of a multi-account. But it is not. I passed all the checks. Although all bonuses were canceled, which I also consider a violation on their part. In the terms and conditions, a withdrawal limit of 4000 is written. $ per day, $ 10,000 per week. 40,000 $ per month. The first week paid without problems. 10,000 $ received. Now requests for payments are canceled. They write that the problem is on the side of the payment system. She rejects the payment on my part. Although from others online casino payments come without any problems to visa and webmoney.
staus Gelöst
$35000
Bob Casino - Withdrawal not apporved
I have a withdrawal standing out allready more then 48 hours and support agent is telling me 2 days in a row that the finacial department will aprove my payment shortly. My acoount is verified, all documents are approved and I did not use bonuses for my winnings.

I hope they will solve my problems shortly, because this not a fast cash out like they promise on their website.
staus Gelöst
Bob Casino - Withdrawal of €7254.50 delayed for over a week

I have a verified account at Bob Casino and already made several withdrawals, which were usually processed within 2 days.

Now my latest withdrawals are stuck for over a week and still pending. I already contacted the support twice, but they only told me to wait and that they forwarded my request to the payment department. The payment department never replied and no one can give me an approximation of when I can expect my money.

It's a shame their support can't handle this and they are forcing me to come here and try to resolve this.

staus Gelöst
€7254.5
Bob Casino - Issues with cashout

I have been trying to do a cashout with Bob casino for the pass to weeks of 1500 dollars and for some reason the keep canceling my request. I have proof of the history and cashout and documents which has been approved by them. They keep saying that my withdrawal was cancel by user which I never did and or other, which when I text them, they say to try withdrawing again. Then they will say that the cashout method was not used in my region.

staus Gelöst
$1500
Bob Casino - Casino don't pay for Maxquest tournament
Hi I am a big fan of Bobs Casino, and it hurts me to do this.

SInce a month Betsoft launched a new action game on BC.
To promote these games BC set up a sort of free roll tournament. with real cash prices
Each tournament has an end date,
When u play each account gets an user ID . ( once you played a game, this id-user is yours foreverytime you play the game.and so i became User 5073326

They first started out with 2 big tournaments with each 10 winners (€500 for the winner - €10 for the number 10)
It was new so i played and became 5th . so i won €40 not bad .


It's been 1 weeks ago since i won .
but i havent received any money

I contacted with support. and they said that i had to wait for a little bit.
So i waited but still nothiing.
Then came agent Logan who said that it took a week to pay the winners so he adviced me to wait again and contact them again over a week.
I waited a for a week and got back to support. and yes you can guess it .
Now they said that the problem lays at the finance team. and they will send a email with information to me when they know more.

i spoke to a few more agents and thy all gave me the same answer.


Till this day i havent received a mail nor money on my account.

i am glad i made some printscreens of the result.

I am sorry to say this.but .

If think this is realy bad of them.

P.A
staus Gelöst
€40
Bob Casino - Waiting for weeks on a Max Quest Tournament prices
Hi I am a big fan of Bobs Casino, and it hurts me to do this.

SInce a month Betsoft launched a new action game on BC.
To promote these games BC set up a sort of free roll tournament. with real cash prices
Each tournament has an end date,
When u play each account gets an user ID . ( once you played a game, this id-user is yours foreverytime you play the game.and so i became User 4965595

They first started out with 2 big tournaments with each 10 winners (€500 for the winner - €10 for the number 10)
It was new so i played and became 9th . so i won €20 not bad .

the other tournament i did better and became third (€150)

after these big price tournaments they started to orginize the same tournaments but with smaller prices ( €150 for the winner and €5 for the nr 10.)
I won the tournament and so €150

makes a total of €320,00

It's been 3 weeks ago since i won the first tour.
but i havent received any money, instead i didnt received nothing from al the 3 tournaments.

I contacted with support. and they said that i had to wait for a little bit.
So i waited but still nothiing.
Then came agent Logan who said that it took a week to pay the winners so he adviced me to wait again and contact them again over a week.
I waited a for a week and got back to support. and yes you can guess it .
Now they said that the problem lays at the finance team. and they will send a email with information to me when they know more.

i spoke to a few more agents and thy all gave me the same answer.
Even agent MARIO (very rude) our conversation wasnt done , but he said " my shift is done i will put you on hold so you will get a new agent who will help you." (like REALY?)

Till this day i havent received a mail nor money on my account.

i am glad i made some printscreens of the result.

I am sorry to say this.but .

If think this is realy bad of them.

P.A
staus Gelöst
€320
Bob Casino - Stalling on €8,000 payout for over a week
Deposited eur6200 with Mastercard one night on several deposits total. Deposited with Mastercard becuse they stated they pay winnings to Mastercard from my country, Sweden.

Won back on last deposit. Ended up 7-8000k. First I had to wait several days pending on my cashout. Then after complaining they say they cant pay out or refund to Mastercard.

They say I should use bank transfer.

Did this on wednesday 23 eur4000 max as they told me on wednesday. Accepted on thursday. Then another eur4000. They told me 5 business days wait. (its IBAN and EUR so never takes more than a day if they pay (eu regulations))

I had a feeling right from the beginning this will be stalling.

So now Im here on day 6 for bank transfer. Plus the stalling on mastercard. No money and live chat cant connect me with payout department. Not even give me a mail to them. They dont communicate with players. And no timetrame.

Bob, refund my eur6200 mastercard deposits. You can do that.

Then wire the rest.

You are not helpful at all.
staus Gelöst
€8000
Bob Casino - Blocking my account claiming self-exclusion when there is none

Hello,

I hope askgamblers.com will help me to solve the problem with N1 casinos group: Bobcasino, N1casino.com, spiniacasino.com, euslot.com and betchan.com. They all set self-exclusions on my account without my permission. Or maybe their system is not safe for players and someone else operated on my accounts.

I will start from saying that last year (2018) I set limits on bobcasino till November. When my self-exclusion ended I asked to reopen my account. After a few e-mails with requests I got info that my account was active now (Nov 28, 2018). When I tried to log in a pop-up info jumped with message: "You have set self-exclusion limit etc.." and I could not log in. After a few emails they told me I had probably self-exclusons in other casinos and could not log in until they end. I denied I had no limits anymore in any of the MGA licence casinos. The bob team told me to write an official email with request to open my account. So I did. I got info back that they could not reopen my account - see attached files nr 1 and 2 with the emails with bob casino support.

What is more funny I was trying to register at other N1 casinos: N1casino (Oct 31, 2018), spinia.com (Jan 31, 2019) and euslot.com (March 20, 2019).

Each time after registration my account was blocked with information that I set self-exclusion limits which is not true. I asked for explanaitions but either got no response or short info that I have self-exclusion.

The most annoying thing is that I could play without any problems in betchan.com (N1 casinos licence) untill today (March 29, 2019). I made many deposits and withdrawals without any problem. But today I coud not log in, just saw info: "You have set self-exclusion limits..." Are they serious? Who makes self-exclusions on my account? Do they have errors in their system?

I emphasise that I HAVE NO self-exclusions at any of the MGA casinos (like casinoeuro.com, betsson.com, unibet.com and many more) and would like to know why N1 casinos blocked all my accounts?

Have a look at my last e-mail sent to bobcasino support (file nr 3) on March 21, 2019 and still without any response.

Please askgamblers help me to resolve this case with N1 casinos.

Best regards,

xman07

staus Gelöst
Bob Casino - Self Exclusion issues
Last tuesday (26 march 2019 ) i started playing on a couple of N1 interactive Ltd casino's (Spinia, Euslot, N1casino and Betchan). I created accounts on all of these casino's and started depositing. Whenever i deposited I already made sure i set a deposit limit (50 euro) to prevent losing too much. I know i have a gambling problem and already have self excluded myself on a lot of casino's but with this brand/license i could still open an account. While playing these casino's I found out that I was losing too much so i set a self exlusion forever (based on gambling problem) on Betchan on tuesday 19:29 pm. About an hour later I created an account on Bobcasino (also a N1 interactive Ltd casino) and to my surprise I was not self excluded or anything. I contacted support and they told me that i could deposit and i started playing again. (this was not what i suspected) The problem was that i played a LOT the upcoming days even though i was self exluded by this casino under the N1 interactive Ltd license. I lost a lot of money and made one withdrawal yesterday. Today, when i wanted to login on bobcasino (or any other casino under this license) I saw the message stating (self excluded) and i could not login. My other accounts were also self excluded on the other brands.

I directly contacted bob casino support to find out what happend( ive been playing for three days and now see my account blocked). They told me ive set a self exclusion period forever on N1 interactive limited Ltd license 3(!) days ago and was not be able to play. But i could! Why was I able to play when i deliberately asked to self exlude myself forever on this casino's license. They only blocked me until I made a small withdrawal (which they payed out) but not when I was losing a lot of money. If I was self excluded for all casino's under that license (what they told me via chat, see attachment) I shouldnt be able to play and should get a full refund of all my deposits since then. I contacted support and they told me the issue was passed on to management but this is some serious flaw in their self exclusion program.

Self exclusion because of a gambling problem is a serious thing and if the guy in livechat can tell me my account was self excluded 3 days ago i should not be able to sign up or even deposit on this site.
please help me, i think this casino has made a big mistake letting me open an account and deposit especially when i self excluded myself forever on the same license on a other site.
staus Gelöst
€1850

Beschwerde-Statistik

Gelöst 22
Durchschn. Betrag $ 56,897
Durchschn. Dauer 6 Tage
Durchschn. Antwortzeit 1 Tag

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Spielerbewertung
8.4/10 ● 240 Bewertungen

Top-Bewertungen unserer Spieler

Mibr
9/10

Fantastic casino overall! Their wide selection of payment options and games make it a pleasure to play here. Withdrawal speed is a huge bonus. Occasionally, their site design feels a bit cluttered, but that's a minor issue compared to the positives.

hilfreich ()

Dear Mibr, Thanks for the fantastic review! We're thrilled to hear you find Bob Casino a "fantastic casino overall". It's great that our wide selection of payment options and games make playing a pleasure, and that our withdrawal speed is a huge bonus for you. We also appreciate your honest feedback about the site design – we're always looking for ways to improve! Cheers, BobCasino Casino Team

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Tasik1982
10/10

Playing here is simply stress-free. With a wide range of deposit methods, ultra-fast withdrawals, and impressive customer service, it makes online gaming feel easy and rewarding. I genuinely enjoy every minute spent here!

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Dear Tasik1982, What a fantastic review! We're absolutely thrilled to hear that playing at Bob Casino is "simply stress-free" for you. It's wonderful that our wide range of deposit methods, ultra-fast withdrawals, and impressive customer service make online gaming feel both easy and rewarding. Knowing you genuinely enjoy every minute spent here truly makes our day! Best regards, BobCasino Team

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Huni4
10/10

I appreciate the seamless experience this casino provides. Quick account verification, rapid withdrawals, and an extensive list of quality games keep me coming back. Their customer support is also among the best I've encountered—very professional.

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Dear Huni4, We're thrilled to hear you appreciate the seamless experience Bob Casino provides, from quick account verification and rapid withdrawals to our extensive list of quality games. It's great to know these aspects keep you coming back, and we're especially proud our customer support is among the best you've encountered. Your feedback means a lot to us! Cheers, Bob Casino Team

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Zildiska
9/10

The daily promos are actually worth checking out and kept things interesting across the week. I played both slots and live tables, had a few wins, and withdrew with no issues. Interac worked quickly for both deposit and cashout. I didn’t have to wait long, and the mobile version felt stable too.

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Dear Zildiska, Thanks for the awesome review! We're thrilled to hear you find our daily promos worthwhile and that they kept things interesting for you. It's great that you enjoyed both our slots and live tables, had some wins, and experienced seamless withdrawals with Interac. We're also happy to know that our mobile version felt stable for you. Your positive experience is what we aim for! Cheers, Bob Casino Team

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Valentin001
10/10

I came for the welcome bonus, but I stayed for the daily offers. Bob Casino doesn’t mess around. There’s always some promo happening: free spins, reload bonuses, cashback, or fun little missions that keep things exciting. I scored $180 during one of their weekly challenges, and it actually felt like a game, not just luck.

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Dear Valentin001, Thanks for the awesome review! We're thrilled to hear that our daily offers and promos kept you around even after the welcome bonus. It's fantastic that you're enjoying our free spins, reload bonuses, and cashback, and that our weekly challenges feel like a fun game. Scoring $180 is a great win, and we love that you appreciate the interactive aspect of our promotions! Stay lucky, BobCasino Team

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Nipster
10/10

Brooo just hit my biggest win ever on this site!! Dropped $20 on a slot and BOOM $1,200 in one spin 😭🔥 Almost had a heart attack lmao. Cashed out immediately, fingers crossed they don’t delay it. Seen some mixed reviews about their payouts, so we’ll see. Hope I ain't jinxing myself 😅

hilfreich ()

Hi,Nipster Thank you for sharing your exciting win — congratulations on such a fantastic payout! 🎉 €1,200 win from a €20 spin is truly impressive. Please rest assured that if all required verification documents have been submitted and approved, your withdrawal will be processed as swiftly as possible. We understand how important timely payouts are and do our best to ensure a smooth experience. Best regards, BobCasino Team

user avatar
VinkiDi
10/10

I had a great time playing live poker on Bob casino. The interface is easy to use, and the competition at the tables was fair. I deposited $75 and ended up winning $200 during my session. The withdrawal process was smooth and took less than 24 hours to complete. The mobile version of the platform is also very reliable, allowing me to play while on the go without any issues.

hilfreich ()

Hey VinkiDi, Thanks a bunch for your great review! We’re glad you enjoyed live poker and found the interface smooth and mobile-friendly. Big congrats on turning $75 into $200 — always nice to see a solid win! Happy to hear the withdrawal went fast too. Hope to see you at the tables again soon! Cheers, BobCasino Team

user avatar
Shyvi4in
10/10

Customer support was efficient, answered my questions quick. Had an issue with a bonus not showing up, but they got it fast resolved. Games selection is nice, lots of options for both slots n sports betting. Had a small win on Aviator, $50 profit, no issues withdrawing. Wish they had more personalized promos, but overall, no major complaints.

hilfreich ()

Hi Shyvi4in, Thanks for the awesome feedback! Great to hear our support team sorted your bonus issue quickly — we know how important that is. Aviator wins always feel good, even the small ones! We appreciate the suggestion on more personalized promos and will definitely pass it along. Glad you’re enjoying the variety of games! Take care, BobCasino Team

user avatar
Chilez
10/10

Bob Casino offers a wide variety of games, from slots to live dealer tables, and everything runs smoothly. I deposited $50, took advantage of the welcome bonus, and ended up winning $180 on a jackpot slot. The withdrawal process was quick and easy, and I received my winnings within 24 hours. Customer support was helpful when I had a question about the bonus terms, and the interface was simple to navigate both on desktop and mobile. Overall, a very smooth and satisfying experience.

hilfreich ()

Hey Chilez, Thanks so much for the detailed review! Sounds like you had a great run — big congrats on the jackpot slot win! We’re happy the bonus, games, and withdrawal all ran smoothly. And it’s great to know the interface worked well for you on both desktop and mobile. Hope your next session is just as lucky! Stay lucky, Bob Casino Team

user avatar
WilliMak
10/10

I gotta say, the bonuses at Bob casino are seriously solid! The welcome bonus, in particular, was a great kickstart—I actually managed to play through it and turn it into real winnings, which isn’t always the case with other platforms. Unlike some places that throw crazy wagering requirements at you, this one gives you a legit shot at making something out of it. Plus, they only work with trusted game providers, so you know you’re getting fair play. Everything runs smoothly, and there’s no shady business. If you're looking for a casino that gives you a real chance to start strong, this is the one!

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Hey WilliMak, Really appreciate the honest and enthusiastic feedback! It’s awesome to hear the welcome bonus gave you a real shot — that’s exactly what we aim for. We totally agree: fair play + trusted providers = a great start. Thanks for shouting out our smooth platform too. Glad to have you with us! All the best, Bob Casino Team

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