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Bob Casino

Unsere Bewertung CasinoRank
7/10
CasinoRank
Spielerbewertung 245 Bewertungen
8.4/10
245 Bewertungen
Beschwerdebeantwortung 23 Beschwerden
1 Tag durchschn. 23 Beschwerden

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Meinung der Redaktion

Bob Casino bietet ein klares und übersichtliches Design und einfache Navigation. Der Kundenservice steht Ihnen rund um die Uhr zur Verfügung und kann über das Symbol in der rechten unteren Ecke aufgerufen werden. Auch die Registrierung schließen Sie in zwei einfachen Schritten und in weniger als einer Minute ab. Die Sprache der Webseite kann über das Auswahlmenü in der rechten oberen Ecke angepasst werden, mitunter auch Deutsch.

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Was uns gefällt
  • Online Spielautomaten von Top-Anbietern
  • 24/7 Kundenservice in mehreren Sprachen
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  • Gebühren können anfallen
Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.

Bob Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://www.bobcasino.com/de
Gründungsjahr
2017
Lizenzen
Malta Gaming Authority (MGA)
Unternehmen
N1 Interactive Ltd. Casinos
Partnerprogramm
Playamo Partners
Sprachen
Englisch, Finnisch, Norwegisch, Schwedisch, Russisch, Polnisch, Spanisch, Französisch, Japanisch, Chinesisch, Deutsch
Typ
Instant Play, Mobile

Allgemeine Informationen über das Bob Casino

Bob Casino ist ein Online Casino, das von N1 Interactive Ltd betrieben wird. Das Unternehmen wurde im Jahr 2017 gegründet und verfügt über eine Lizenz der Malta Gaming Authority.

Die Webseite ist in 7 verschiedenen Sprachen verfügbar, darunter auch Deutsch. Bob Casino verfügt außerdem über ein VIP Programm mit 22 Stufen. Mit jedem Spiel sammeln Sie Fortschritte und nähern sich verschiedenen Belohnungen.

Für weiterführende Informationen empfehlen wir unsere detaillierte Casino Bewertung.

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Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Bob Casino hinterlassen haben.

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Beschwerde einreichen
Persistent Issues with Withdrawal Requests for Over Two Months

For the past two months, I've been experiencing persistent issues trying to withdraw €2,000 from my BobCasino account. This is particularly concerning as my account is fully verified, and I had no issues with withdrawals prior to this period. Each attempt to withdraw results in the system canceling the request, displaying the message 'Withdrawal request canceled.' Despite following the given advice to retry, the issue remains unresolved.

The prolonged delay of two months in accessing my funds is excessive and highly inconvenient.

As a verified account holder who previously had successful transactions, I urgently require assistance to resolve this situation and ensure the successful withdrawal of my funds.

staus Gelöst
€2000
The winnings are not paid
Hello. The winnings are not paid. The situation is this. I won $ 45,000. At first I was accused of a multi-account. But it is not. I passed all the checks. Although all bonuses were canceled, which I also consider a violation on their part. In the terms and conditions, a withdrawal limit of 4000 is written. $ per day, $ 10,000 per week. 40,000 $ per month. The first week paid without problems. 10,000 $ received. Now requests for payments are canceled. They write that the problem is on the side of the payment system. She rejects the payment on my part. Although from others online casino payments come without any problems to visa and webmoney.
staus Gelöst
$35000
Withdrawal not apporved
I have a withdrawal standing out allready more then 48 hours and support agent is telling me 2 days in a row that the finacial department will aprove my payment shortly. My acoount is verified, all documents are approved and I did not use bonuses for my winnings.

I hope they will solve my problems shortly, because this not a fast cash out like they promise on their website.
staus Gelöst
Withdrawal of €7254.50 delayed for over a week

I have a verified account at Bob Casino and already made several withdrawals, which were usually processed within 2 days.

Now my latest withdrawals are stuck for over a week and still pending. I already contacted the support twice, but they only told me to wait and that they forwarded my request to the payment department. The payment department never replied and no one can give me an approximation of when I can expect my money.

It's a shame their support can't handle this and they are forcing me to come here and try to resolve this.

staus Gelöst
€7254.5
Issues with cashout

I have been trying to do a cashout with Bob casino for the pass to weeks of 1500 dollars and for some reason the keep canceling my request. I have proof of the history and cashout and documents which has been approved by them. They keep saying that my withdrawal was cancel by user which I never did and or other, which when I text them, they say to try withdrawing again. Then they will say that the cashout method was not used in my region.

staus Gelöst
$1500
Casino don't pay for Maxquest tournament
Hi I am a big fan of Bobs Casino, and it hurts me to do this.

SInce a month Betsoft launched a new action game on BC.
To promote these games BC set up a sort of free roll tournament. with real cash prices
Each tournament has an end date,
When u play each account gets an user ID . ( once you played a game, this id-user is yours foreverytime you play the game.and so i became User 5073326

They first started out with 2 big tournaments with each 10 winners (€500 for the winner - €10 for the number 10)
It was new so i played and became 5th . so i won €40 not bad .


It's been 1 weeks ago since i won .
but i havent received any money

I contacted with support. and they said that i had to wait for a little bit.
So i waited but still nothiing.
Then came agent Logan who said that it took a week to pay the winners so he adviced me to wait again and contact them again over a week.
I waited a for a week and got back to support. and yes you can guess it .
Now they said that the problem lays at the finance team. and they will send a email with information to me when they know more.

i spoke to a few more agents and thy all gave me the same answer.


Till this day i havent received a mail nor money on my account.

i am glad i made some printscreens of the result.

I am sorry to say this.but .

If think this is realy bad of them.

P.A
staus Gelöst
€40
Waiting for weeks on a Max Quest Tournament prices
Hi I am a big fan of Bobs Casino, and it hurts me to do this.

SInce a month Betsoft launched a new action game on BC.
To promote these games BC set up a sort of free roll tournament. with real cash prices
Each tournament has an end date,
When u play each account gets an user ID . ( once you played a game, this id-user is yours foreverytime you play the game.and so i became User 4965595

They first started out with 2 big tournaments with each 10 winners (€500 for the winner - €10 for the number 10)
It was new so i played and became 9th . so i won €20 not bad .

the other tournament i did better and became third (€150)

after these big price tournaments they started to orginize the same tournaments but with smaller prices ( €150 for the winner and €5 for the nr 10.)
I won the tournament and so €150

makes a total of €320,00

It's been 3 weeks ago since i won the first tour.
but i havent received any money, instead i didnt received nothing from al the 3 tournaments.

I contacted with support. and they said that i had to wait for a little bit.
So i waited but still nothiing.
Then came agent Logan who said that it took a week to pay the winners so he adviced me to wait again and contact them again over a week.
I waited a for a week and got back to support. and yes you can guess it .
Now they said that the problem lays at the finance team. and they will send a email with information to me when they know more.

i spoke to a few more agents and thy all gave me the same answer.
Even agent MARIO (very rude) our conversation wasnt done , but he said " my shift is done i will put you on hold so you will get a new agent who will help you." (like REALY?)

Till this day i havent received a mail nor money on my account.

i am glad i made some printscreens of the result.

I am sorry to say this.but .

If think this is realy bad of them.

P.A
staus Gelöst
€320
Stalling on €8,000 payout for over a week
Deposited eur6200 with Mastercard one night on several deposits total. Deposited with Mastercard becuse they stated they pay winnings to Mastercard from my country, Sweden.

Won back on last deposit. Ended up 7-8000k. First I had to wait several days pending on my cashout. Then after complaining they say they cant pay out or refund to Mastercard.

They say I should use bank transfer.

Did this on wednesday 23 eur4000 max as they told me on wednesday. Accepted on thursday. Then another eur4000. They told me 5 business days wait. (its IBAN and EUR so never takes more than a day if they pay (eu regulations))

I had a feeling right from the beginning this will be stalling.

So now Im here on day 6 for bank transfer. Plus the stalling on mastercard. No money and live chat cant connect me with payout department. Not even give me a mail to them. They dont communicate with players. And no timetrame.

Bob, refund my eur6200 mastercard deposits. You can do that.

Then wire the rest.

You are not helpful at all.
staus Gelöst
€8000
Blocking my account claiming self-exclusion when there is none

Hello,

I hope askgamblers.com will help me to solve the problem with N1 casinos group: Bobcasino, N1casino.com, spiniacasino.com, euslot.com and betchan.com. They all set self-exclusions on my account without my permission. Or maybe their system is not safe for players and someone else operated on my accounts.

I will start from saying that last year (2018) I set limits on bobcasino till November. When my self-exclusion ended I asked to reopen my account. After a few e-mails with requests I got info that my account was active now (Nov 28, 2018). When I tried to log in a pop-up info jumped with message: "You have set self-exclusion limit etc.." and I could not log in. After a few emails they told me I had probably self-exclusons in other casinos and could not log in until they end. I denied I had no limits anymore in any of the MGA licence casinos. The bob team told me to write an official email with request to open my account. So I did. I got info back that they could not reopen my account - see attached files nr 1 and 2 with the emails with bob casino support.

What is more funny I was trying to register at other N1 casinos: N1casino (Oct 31, 2018), spinia.com (Jan 31, 2019) and euslot.com (March 20, 2019).

Each time after registration my account was blocked with information that I set self-exclusion limits which is not true. I asked for explanaitions but either got no response or short info that I have self-exclusion.

The most annoying thing is that I could play without any problems in betchan.com (N1 casinos licence) untill today (March 29, 2019). I made many deposits and withdrawals without any problem. But today I coud not log in, just saw info: "You have set self-exclusion limits..." Are they serious? Who makes self-exclusions on my account? Do they have errors in their system?

I emphasise that I HAVE NO self-exclusions at any of the MGA casinos (like casinoeuro.com, betsson.com, unibet.com and many more) and would like to know why N1 casinos blocked all my accounts?

Have a look at my last e-mail sent to bobcasino support (file nr 3) on March 21, 2019 and still without any response.

Please askgamblers help me to resolve this case with N1 casinos.

Best regards,

xman07

staus Gelöst
Self Exclusion issues
Last tuesday (26 march 2019 ) i started playing on a couple of N1 interactive Ltd casino's (Spinia, Euslot, N1casino and Betchan). I created accounts on all of these casino's and started depositing. Whenever i deposited I already made sure i set a deposit limit (50 euro) to prevent losing too much. I know i have a gambling problem and already have self excluded myself on a lot of casino's but with this brand/license i could still open an account. While playing these casino's I found out that I was losing too much so i set a self exlusion forever (based on gambling problem) on Betchan on tuesday 19:29 pm. About an hour later I created an account on Bobcasino (also a N1 interactive Ltd casino) and to my surprise I was not self excluded or anything. I contacted support and they told me that i could deposit and i started playing again. (this was not what i suspected) The problem was that i played a LOT the upcoming days even though i was self exluded by this casino under the N1 interactive Ltd license. I lost a lot of money and made one withdrawal yesterday. Today, when i wanted to login on bobcasino (or any other casino under this license) I saw the message stating (self excluded) and i could not login. My other accounts were also self excluded on the other brands.

I directly contacted bob casino support to find out what happend( ive been playing for three days and now see my account blocked). They told me ive set a self exclusion period forever on N1 interactive limited Ltd license 3(!) days ago and was not be able to play. But i could! Why was I able to play when i deliberately asked to self exlude myself forever on this casino's license. They only blocked me until I made a small withdrawal (which they payed out) but not when I was losing a lot of money. If I was self excluded for all casino's under that license (what they told me via chat, see attachment) I shouldnt be able to play and should get a full refund of all my deposits since then. I contacted support and they told me the issue was passed on to management but this is some serious flaw in their self exclusion program.

Self exclusion because of a gambling problem is a serious thing and if the guy in livechat can tell me my account was self excluded 3 days ago i should not be able to sign up or even deposit on this site.
please help me, i think this casino has made a big mistake letting me open an account and deposit especially when i self excluded myself forever on the same license on a other site.
staus Gelöst
€1850

Beschwerde-Statistik

Gelöst 22
Durchschn. Betrag $ 56,897
Durchschn. Dauer 6 Tage
Durchschn. Antwortzeit 1 Tag

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Spielerbewertung
8.4/10 ● 245 Bewertungen

Top-Bewertungen unserer Spieler

Sanur1 badge
10/10

The KYC step wasn’t bad, but the timing stretched to nearly two days. They said it was due to a queue, which is understandable. Once verified, everything worked perfectly fine. I just wish the initial step were faster for new users. Not a major issue, but something to note if you’re signing up during busy hours.

hilfreich ()

Thank you for the honest feedback. We’re glad the verification process itself was smooth and that everything worked perfectly once approved. We understand the wait can be frustrating during busy periods, and we’re continuously working to speed things up for new users. Thanks for your patience and for pointing this out. Best regards, Bob Casino Team

user avatar
Bilun1s badge
10/10

I usually play on my tablet, and the layout is perfect. The buttons aren’t too small, and the games adjust nicely. Other sites always feel like they’re made for computers only.

hilfreich ()

Thanks for the feedback! We’re happy to hear the tablet layout works perfectly for you and that the games adapt smoothly. Making the platform comfortable beyond just desktop is a big priority for us, so it’s great to know it shows.

user avatar
Wajixi badge
10/10

I had one login glitch last month but support fixed it in 10 mins. They even apologized properly (which you don’t see much). Since then, everything smooth. Cashbacks every Friday, and that keeps me coming back. Interface still could be faster, but no biggie.

hilfreich ()

Hello Wajixi, Thank you for the 10/10 review! We are sorry about the login glitch you experienced last month, but we are very happy to hear that our support team was able to fix it quickly and apologize properly. We believe in owning our mistakes and fixing them fast! We are also glad that the Friday cashbacks keep you coming back. We have taken note of your comment regarding the interface speed and will work on optimizing it. Cheers, Bob Casino Team

user avatar
Xevusss badge
9/10

I mostly play live blackjack. Dealers are polite and chatty, feels like real casino vibes. Streaming’s clean, even on my average wifi. Cashed out around €200 last month, arrived same day to Skrill. No hidden charges, no drama. If they add more tables for lower bets, that’d be perfect.

hilfreich ()

Hi Xevusss, Thank you for sharing your experience! We are glad to hear you are enjoying the live blackjack tables and the "real casino vibes" from our dealers. It is great to know that the streaming is working well for you and that your €200 cashout to Skrill arrived the same day without any drama. We have noted your suggestion regarding more tables for lower bets and will pass it on to our gaming providers. Happy gaming, Bob Casino Team

user avatar
Monervil badge
10/10

It was easy to get around the website and I felt overwhelmed by nothing. I had a few small wins that added up to a total of $130 and I withdrew without any issues. The games loaded quickly and the bonus was very reasonable.

hilfreich ()

Hello Monervil, Thank you for the perfect rating! We love hearing that you found the website easy to navigate and stress-free. It is our goal to keep things simple so you can focus on having fun. Congratulations on your $130 total wins! We are glad the games loaded quickly for you and that the withdrawal process was seamless. Best regards, Bob Casino Team

user avatar
jabbby badge
9/10

Tbh, I wasn’t expecting much when I signed up. But it’s been smooth sailing. Deposit worked fine, games loaded quickly, no sketchy lag. Cashed out twice, both hit my wallet same day. The only thing the welcome bonus wasn’t huge, but I’ll take consistency over hype any day. Real ones know.

hilfreich ()

Hello jabbby, Thank you for the honest feedback. We completely agree—consistency is better than hype every time! We are really happy to hear that your experience has been "smooth sailing" with no lag and fast withdrawals hitting your wallet the same day. We appreciate you choosing us and sticking with a platform that keeps it real. All the best, Bob Casino Team

user avatar
Litopn1s badge
10/10

Been here for a bit and I really like the layout, super easy to find games and track your wins. But one time my bonus didn’t show up right away. Took support a day to fix it, so no biggie, but still annoying. Everything else smooth as butter. Slots look gorgeous and payouts land fast. 4 stars feels fair.

hilfreich ()

Hi Litopn1s, Thank you for the review! We are glad you are enjoying the layout and finding it easy to track your wins. We sincerely apologize for the delay with your bonus. While we are happy our support team got it sorted for you, we understand that waiting a day can be annoying when you just want to play. We appreciate your patience and are thrilled to hear that you find the payouts fast and the slots gorgeous. Cheers, Bob Casino Team

user avatar
Buti83 badge
10/10

Joined recently and I’ve been playing a bit each night. The payout speed is fantastic, and I actually won on my second day! The slots are fun, but I wish they had more free-play or demo options so I could test games without using real money.

hilfreich ()

Hello Buti83, Welcome to Bob Casino! We are happy to hear that your first few days have been fun and that you managed to snag a win on your second day—congratulations! We are glad you are enjoying the fast payout speeds. Regarding your feedback on demo options, most of our slots do have a "Play for Fun" mode when you are logged out or hover over the game icon, but we will definitely pass your feedback to the team to make these options more visible. Best regards, Bob Casino Team

user avatar
Bradbenks1 badge
10/10

Friend told me to try and I thought meh… but actually kinda nice. Won small bits here and there, lost more too.
But withdrawals worked and that’s what matters to me.

hilfreich ()

Hello Bradbenks1, Thank you for giving us a shot based on your friend's recommendation! We are glad we could turn that initial "meh" into a positive experience. We agree that reliable withdrawals are what matters most, so we are happy to hear that process worked smoothly for you. Thanks for the honest feedback! Cheers, Bob Casino Team

user avatar
Samik7n badge
10/10

From deposit to withdrawal, everything was clear and fast. I played mostly on mobile and had no trouble with loading speeds or bonus tracking. I finished the session with $140. The site design made everything easy to follow without needing help.

hilfreich ()

Hi Samik7n, Thank you for the perfect 10/10 rating! We are delighted to hear that your experience from deposit to withdrawal was clear and fast. It is great to know that our mobile site performed well for you with good loading speeds and easy bonus tracking. Congratulations on finishing your session with $140, and we are glad the design made everything easy to follow! All the best, Bob Casino Team

user avatar

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