Was ist neu

  • Was ist neu
  • Nachricht
Suchen
Suche nach über 1.000 Casinos, Spielautomaten, Boni

Zuletzt durchgeführte Suchen

Löschen

Benachrichtigungen
konnten nicht geladen werden.

Aktualisieren

Sie haben
keine
Benachrichtigungen.

Aktualisieren
Alles anzeigen

Benachrichtigungen
konnten nicht geladen werden.

Aktualisieren

Sie haben
keine
Benachrichtigungen.

Aktualisieren
Alles anzeigen

WestCasino - Waiting for a full week for pending withdrawal

GELÖST
Beschwerde-Info
Unseriöses Casino West Spielothek
Grund Verzögerte Auszahlung
Betrag € 1000
Veröffentlicht am 5. Juli 2021

I've managed to win some money on the 27th and requested a withdrawal, they asked for documents for verification right after, which I immediately provided and then canceled my request without explanation. Then I was told in the chat that it was a system error that caused it and should try again. I do just this and it's been pending since the 28th. Every time I contact chat they tell me that they have no influence on the finance department and that they can't give an exact time or date for payment, but that I shouldn't worry and will be processed " asap", it's been a full week now and I'm still waiting.

Veröffentlicht am 5. Juli 2021

Hi there

Withdrawal was paid and customer received the money yesterday.
We have confirmed the above.

Let us know should any other info is required.

Regards,
Ed Blake

AskGamblers
Veröffentlicht am 5. Juli 2021

Dear @sranangbara,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Veröffentlicht am 5. Juli 2021

Hi, it's true! As soon as my complaint was submitted, I got a confirmation in the mail and I received the funds within hours. And all that on a saturday night! I'll not speculate whether the complaint was what caused the process to be expedited, but happy with the result either way :)

AskGamblers
Veröffentlicht am 5. Juli 2021

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

West Spielothek Beschwerden

  • 26 von 26 gelöst
  • 1 Tag Durchschn. Antwortzeit
  • 5 Tagen Durchschn. Lebensdauer
  • 1,891 USD Durchschn. Betrag

Haben Sie Probleme mit West Spielothek?