Wazbee Casino - Account deleted

Dear @Alonnapenn88,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

$213 is what I deposited

Mind you I originally won over $200k, they just didn’t want to pay me out, then just completely closed my account mid conversation to try to not be able to have proof of anything but being smart I screenshot the conversation. Technically they owe me over $100k still cause I played through half of it.

The top is what I was at money wise and what they rightfully owe me… and this also shows I was fully verified

Thank you for reaching out!

We would like to inform you that w­ww.w­az­bee.ca­sin­o s­erves as our resource locator.
We do not have an account registered under the email you provided in this complaint.

We are a licensed casino offering games from licensed providers. 
You can verify our active license status yourself by clicking the validator icon at the very bottom of our website.

I have all screenshots included showing I very much had an account. Your customer service deleted my account in the middle of our conversation. Reference the previously attached photos. I have the receipts from my deposits as well to your site. This is what I see when I try to go to your site now. This is stealing.

Dear Wazbee Casino,

The AskGamblers Complaint Team is kindly asking you to provide evidence that could prove that the submitter doesn't have registered account at your platform. Please send required information to suppor­t@a­skg­amb­ler­s.com directly.

Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential and as such it will not be shared with third parties.

Please be in aware that in case you fail to respond and/or provide requested information within the given timeframe, the complaint will be closed as unresolved. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Hello,
All necessary evidence will be sent by email.

Dear Wazbee Casino,

Please note that as of yet, no email with the needed info has been received.

Without it, we will have no other choice but to mark this complaint as Unresolved.

Hellо!
An email containing the necessary information has been sent.

Dear @Alonnapenn88,

The AskGamblers Complaint Team is kindly asking you to confirm your email address used to register an account with the casino by emailing our Team at suppor­t@a­skg­amb­ler­s.com

Once you have emailed us with the above, please confirm that by posting a public statement to your complaint thread.

Please keep in mind that, as per the AGCCS Terms and Guidelines, which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse to email us, or fail to update your complaint on time, we will have no other choice but to reject the case and recommend you forward it to the relevant regulatory body.

Thanks for your cooperation.