Sportuna Casino - Delayed Withdrawal with Sportuna

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Sportuna Casino

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$ 750

vor 1 Jahr

Good Morning,

I've been dealing with Sportuna Casino on withdrawals and I've waited the amount of time they initially told me for the funds to be processed. After following up with the chat service within the website they continue to give me the same "copy and paste answers" telling me I've got to continue being patient and then they end the chat. I sent them an email days ago asking for an update and heard nothing back until I brought it up within the chat this morning again. Conveniently, after bringing it up they sent me a response 5 minutes later.... I'm concerned because even on this website there are quite a few reviews saying they have the same problem with delayed withdrawals and tend to drag this process out for weeks at end. I'm concerned because I have multiple withdrawals now and I feel like it's going to be a very long wait and process to collect these funds, or if I collect them at all. I've also seen that it's a common complaint on other websites as well, so needless to say it's rather concerning.

AskGamblers
vor 1 Jahr

Dear Sportuna Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

vor 1 Jahr

Dear STAYFROSTY05,

Thank you for reaching out.

First and foremost, we are sorry for the inconvenience caused while using our website.

As we can see, your account currently has no pending withdrawal requests.

Best regards,
http://sportuna.com

AskGamblers
vor 1 Jahr

Dear @Stayfrosty05,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

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