Spinanga Casino - Withdrawal of 20 000 CZK delayed for more than 7 days

Dear Matěj,

Thank you for bringing our attention to this matter.

We understand the importance of a swift withdrawal and would like to extend our apologies for any inconvenience caused by this delay.

Our team is now aware of the issue and will take action to expedite the withdrawals. We will post an update as soon as the amount is payed out.

We are grateful for your patience and understanding.

Kind regards,
Spinanga Team

I'm waiting for your approval, please! I've had enough!

Dear MATEJ11,


We are pleased to inform you that your 2 withdrawals request have been successfully completed.

The funds may take 3 to 5 working days to appear in your account, depending on the payment method used and your bank’s processing times.

Kind Regards,
Spinanga Casino Team

Dear @Matej11,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.