Spinanga Casino - Withdrawal delayed for 2 weeks

Dear Spinanga Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear all,

This complaint has been reopened as per Spinanga Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Dear Miroslav1989,

Please be informed, that we're waiting for a transaction history from you.
You can check the details in Verification section of your profile. Once it's provided, checked and approved, we'll get to processing your withdrawal request.

Kind regards,
Spinanga team

Dear @Miroslav1989,

The AskGamblers Complaint Team is kindly asking you to assist the Spinanga Casino team further and send the required info.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process, therefore please make sure to confirm by posting the public message if you have provided requested information.

Should you refuse sending the required info, or fail to confirm, we will have no other choice but to reject the case and recommend you forwarding it to the relevant regulatory body.

Thanks for your cooperation.

I have told spinanga support manytimes that my verification page looks like this? I cant add anything from the site/verification page. I sended my full transaction history via email but they wont accept it..

Spinanga finally paid the missing 200 euros.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.