Spinanga Casino - Spears collection

Dear Spinanga Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear Levente1019,

We would like to kindly inform you that we are checking the matter with the relevant department and we will have updates for you as soon as possible.

Thank you for your patience and understanding.

Best regards,
Spinanga Team

Dear Spinanga Casino Since August 2025 I have always received this answer and nothing ever happens please give me my rightful prize thank you.

Dear all,

Thank you for the patience.

We would like to kindly inform you that we are still investigate the matter with the relevant department and we will inform you when we will have updates.

Best regards,
Spinanga Team

Dear Spinanga Casino, The case has been under investigation since August last year and I always receive the same message from you via live chat, email and even here, in more than 8 months, no solution has been found for the reward I am entitled to. I ask you to give me the prize I am entitled to.

Dear all,

Thank you for your patience.

We are happy to update you that the 40.000 HUF reward has been credited to the player.

Thank you again for your understanding to the matter.

Best regards,
Spinanga Team

Dear @Levente1019,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.