Spinanga Casino - Long payment delay

Dear aris1976,

We would like to inform you that we are checking the matter with our payments team and we will have updates for you as soon as possible.

Thank you for your patience and understanding.

Best regards,
Spinanga Team

Dear aris1976,

Thank you for your patience.

We kindly inform you that according to our payments team which checked the matter, the provider confirmed that the transaction was successful, therefore we would like to request you to kindly wait up to 5 business days for the funds to appear in your account taking as start point the 2/03 that the funds sent from our side.

Thank you so much for your understanding.

Best regards,
Spinanga Team

Dear @aris1976,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.