Spinanga Casino - Delay in withdrawal process and unhelpful customer service

GELÖST

10sarb Neuseeland

I have been waiting for a refund at Spinanga for over 5 days now when their website says 3 days. When I have messaged them, I have been hung on multiple times and other times been told to wait. I am sick of waiting and being given no info. I would like this resolved. I have seen this is a common issue with them based on here feedback so hoping this can be resolved here.

AskGamblers

Dear @10sarb,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

10sarb Neuseeland

Hi, it is $500NZD

10sarb Neuseeland

Hi team, I can confirm this has now been received. Thanks for your helping getting this resolved!

AskGamblers

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Spinanga Casino - Delay in withdrawal process and unhelpful customer service

Beschwerde-Info

Unseriöses Casino

Grund

Betrag

$ 500

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