I have given withdrawal req on 13.3.24 for 343 dollars and I have not received my withdrawal. I requested many many times to casino to send my withdrawal but casino kept on saying don't worry ur money will be sent soon now. It like 8 days over so I humbly request you to help me out with this matter so that casino send my withdrawal. So help me out.
Beschwerde-Info
Hi CHANDANPURI111,
We are Sorry to hear you are experiencing difficulty in withdrawing. I can assure you support is looking into this now.
Please provide support with all necessary information when they request it so the process can be handled efficiently.
Best regards,
PowerUp Casino

Dear @Chandanpuri111,
Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.
Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
Dear @Chandanpuri111,
Thank you for your patience.
We would like to inform you that your account was verified on 22.03.2024 and your withdrawal was processed from our side on 23.03 2024.
Best regards,
PowerUp Casino

Dear @Chandanpuri111,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.
Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
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