Hi please can you help me in resolving an ongoing issue with the casino. They have been delaying my payment without providing a clear reason.
Initially, there were delays with my verification. I have submitted all requested documents again, even though I was already verified previously. Despite this, my withdrawal is still pending, and the funds have not been released.
This situation has been very frustrating and exhausting for me, and I would truly appreciate any assistance you can provide in helping move this forward. I currently have €1,000 pending with them.
Thank you very much for your time and support. I really appreciate your help.
Beschwerde-Info
Dear Anthony,
We are writing to inform you that we have escalated your inquiry to the relevant department to ensure a priority review. Our team is working to expedite the check and provide you with a comprehensive resolution as soon as possible.
We are monitoring the progress closely and will notify you immediately once we have a further update.
In the meantime, if you have any additional questions, please feel free to reach out.
Best regards,
PowerUpCasino Team
I got the money. Thank you
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
PowerUp Casino Beschwerden
- 23 von 23 Gelöst
- 2 Tagen Durchschn. Antwortzeit
- 1 Woche Durchschn. Dauer
- 2,426 USD Durchschn. Betrag
-
Abgelehnt
PowerUp Casino - Beschwerde stornierte Auszahlung
€3,500
Abgelehnt
PowerUp Casino - Beschwerde stornierte Auszahlung
Betreff: Beschwerde über wiederholt stornierte AuszahlungSehr geehrte Damen und Herren,zum wiederholten Male versuche ich, eine Auszahlung in Höhe ...
Mehr erfahren -
Gelöst
PowerUp Casino - Withdrawal delay for two weeks
$1,350
Gelöst
PowerUp Casino - Withdrawal delay for two weeks
Withdrawal are delayed since march 14.Went to the live support, all they Say is There is a withdrawal queue delaying, no ETA, nothing.Il have une ...
Mehr erfahren -
Gelöst
PowerUp Casino - Casino holding my money
€8,000
Gelöst
PowerUp Casino - Casino holding my money
Hey,This casino has now been holding my money two weeks (8000€). I've tried to solve it with customer service without any help. They just tell me to ...
Mehr erfahren -
Gelöst
PowerUp Casino - Hidden max cashout on bonus
€440
Gelöst
PowerUp Casino - Hidden max cashout on bonus
Hello, I logged in on powerup casino after changing my password (they have usually some bonusmoney or freespins left on player accounts to play. I ...
Mehr erfahren
Haben Sie Probleme mit PowerUp Casino?