PowerUp Casino - Casino holding my money

Dear RandomFinnishGuy,

To proceed with your withdrawals, please provide the required documentation for account verification.

Once your account is verified, you will be able to process your withdrawal request.

Kind Regards,
PowerUp Team

All the verification docs has been uploaded

Dear, Powerup. Please check the documents I've sent properly. You are asking new statement with 3900€ deposit being visible when you can find it from the statement I've already sent.

As the deposit was made around 00:00 in the statement it's showing on 24.02 and on your balance history 25.02. I've attached the same screenshot from the statement as Ive attached here. Please stop delaying this.

They keep declining my statement that is 100% correct. It’s so absurd that there is no other choice than this being done in purpose. Transaction that they are looking for is clearly there. Ask Gamblers team you can take a look as well. It's really unfortunate that casino starts using tactics like these to delay the process. And super unprofessional.

Dear RandomFinnishGuy,

Thank you for your patience.

Your account has been verified, please proceed with your withdrawals.

Kind Regards,
PowerUp Team