Playio Casino - Delayed payment without reason

Dear Playio Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear Cansyron,
May we get your username with us, please?
@askgamblers, The team who is handling these affairs is on a public holiday and will be back only tomorrow, so I doubt we will be able to get an answer within the next 18 hours, please extend the timeframe to respond to the matter.

Thanks for your cooperation,
Playio

Hello together...

According to your support I have the following username: < username removed >

You can find two screenshots of my requests attached.

I'm a little confused because this problem can be solved easily by doing this: "You fulfill your obligation and transfer the money" . According to your support, nothing stands in the way of a transfer.

Dear Playio Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Received, thank you.

think it's still playio's turn

Dear Askgamblers-Team,
I received my money. Thank you very much!

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.