NovaJackpot Casino - No payment of my wining 5k

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NovaJackpot Casino

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$ 5000

vor 9 Monaten

I got a withdrawal of over 5K and the 3-day period is over i need my money

My account says I dont need any verification and I still can't get any withdrawal of any form.

Never used any bonus or any form i just want my money they dont pay out in the expected time ...

Please I expect you to pay my winning as soon as possible it is taking too long

vor 9 Monaten

Hello,

Thank you for bringing this to our attention. The matter has been internally escalated.

As soon as there is an update we will post it here.

Thank you for your patience.

Regards,
NovaJackpot Supprot

vor 9 Monaten

Dear snoopdoggydogg,
We are pleased to inform you that your pending withdrawals have been completed.
Furthermore, we would like to confirm to you that the funds of the cancelled ones were played down.
If you have any additional questions don't hesitate to contact us.
Kind Regards,
NovaJackpot Team

AskGamblers
vor 9 Monaten

Dear @snoopdoggydogg,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

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