Nomini Casino - Why am I waiting more than 3 days for the money

Dear @noonecz,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Dear AskGamblers team, this is an amount of €250
I am attaching the image file

The situation has changed, they canceled my selection saying that there was a problem with the transfer and I had to choose another transfer money option.

so I will wait again .. I don't know if it was intentional or a coincidence

Dear Nomini Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

on 1/12/2023 I had to request a withdrawal of money via "bank transfer" again and I'm still waiting.

I repeat that the first attempt was on 27/11/2023 and my withdrawal was canceled due to a problem transferring money via "visa"

Today is 4/12/2023 and the withdrawal is still in "pending" status

Dear Customer,

Thank you for reaching out.

We would like to inform you that your withdrawal request was processed from our side today. Please accept our sincere apology for the inconvenience caused.

Best regards,
Nomini.com

Dear @noonecz,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.