Mr.Bet Casino - Stalling verification and no answers

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Mr.Bet Casino

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vor 2 Jahren

Dear AGCCS,

Uploaded all documents pending the withdrawal of 47.000 nok and 25.000 nok, and was told it should take 24-48 hours but likely much faster. Got re-iterated by support, who even on a few occasions said it was likely going to go much faster for me. I deposited without any bonuses.

Well, the 48 hours have now gone and I am getting nowhere and there is no movement. Asking, support they generally just re-posting the 24-48 hr statements. Considering this is a AG Certificate of Trust Holder, this is not acceptable. Reading some of the other reviews and complaints, I see that I am not the only one who seems to stall for no reason, hence I need help here.

- Mr 34.

vor 2 Jahren

Dear All,

We hasten to inform you that today the user's documents have passed the final stage of processing and have been accepted. The user account has been verified.

We have repeatedly referred to the highload and a large number of applications that require manual processing in communication with the user. We apologize for the inconvenience caused. Usually, a withdrawal request is processed within 24 hours after verification. So expect the status of the application to change.

Users on the site usually go through verification once if there was no new payment method used, the ownership of which needs to be confirmed. After verification, withdrawal requests are processed faster.

If the user has any questions about the status of the withdrawal request, we recommend contacting our support service on the site.

Best regards,
Mr.Bet Casino team

vor 2 Jahren

Hi, I can confirm that I have been verified and recieved 1 of 2 withdrawals. Due to weekly withdrawal limits, I am awaiting the next and final one to be processed next week. As long as there will be no issues with next withdrawal, we can consider the case closed. Thanks.

AskGamblers
vor 2 Jahren

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We would also like to use the occasion and remind you to contact our team and request the reopening of a complaint in case something goes wrong with your outstanding payment.

We thank both parties for their assistance during the complaint process.

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