Mr.Bet Casino - Refusal of payment for no reason

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Mr.Bet Casino

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vor 1 Jahr

Hello,

The casino refused my payment statement because they absolutely want the payment made on October 28, 2023 however, this payment appears on the 30th since the 28th was a weekend.

I made a withdrawal request on the 28th and it's already November 7th, I responded to all their requests I called my bank but they can't do anything more because all the transactions take place over the weekend. posted at the start of the week

AskGamblers
vor 1 Jahr

Dear @Sebasss,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

vor 1 Jahr

Is my bank statement photo displayed for everyone to see? If yes, delete it

AskGamblers
vor 1 Jahr

Dear @Sebasss,

Rest assured all attachments are set to private by default. No need for a removal. .

Thank you for your cooperation.

AskGamblers
vor 1 Jahr

Dear Mr.Bet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

vor 1 Jahr

Hello SEBASSS,

The case is currently under an additional check with our payment provider. We've requested the transaction reference number and are awaiting your response. Rest assured, we're committed to resolving this promptly.

Appreciate your understanding.

vor 1 Jahr

I sent this number 48 hours ago, here it is again: CAfHUw3e

AskGamblers
vor 1 Jahr

Dear Mr.Bet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

vor 1 Jahr

Dear Askgamblers,

The Player's verification and withdrawal were successful.

vor 1 Jahr

There you go, yes it's now done... Honestly, it's the worst casino I've encountered in terms of communication, speed of execution, and the documents requested... are very exaggerated and the service is so- saying competent is not at all

AskGamblers
vor 1 Jahr

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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