Mostbet Casino - MostBet declined my withdrawal but did not return funds to my account

Hello, Dear Waqaskhan and AskGamblers Team!

We're always interested in getting to the bottom of a situation.

We carefully checked all the information and sent the details to suppor­t@a­skg­amb­ler­s.com, we will wait for the AskGamblers team's response.

Best regards, Mostbet.

I am waiting for Ask Gambler responce

Dear Waqaskhan, we have thoroughly reviewed all transactions on your account. Our system shows that after the withdrawal request was rejected, the funds were returned in full to your balance on January 30, 2026, at 23:23:04.

Furthermore, according to the system, almost immediately after these funds were returned, a new transaction was registered on your account — a bet on a sporting event on January 30, 2026, at 23:25:03. We understand that such a rapid change in the status of the funds could be confusing, and because of this, it may have appeared that the money had not been returned.

It seems that all these actions took place very quickly, one after another, which could have created the impression that the funds were “lost” after the withdrawal was canceled. In fact, they were available in the account and were used for sports betting.

As we mentioned earlier, we have sent more detailed information to suppor­t@a­skg­amb­ler­s.com, and are now waiting for a response from the AskGamblers team.

Have a nice day!
Best regards, Mostbet.

Dear @Waqaskhan,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.