Mostbet Casino

MostBet declined my withdrawal but did not return funds to my account

Von Waqaskhan

vor 3 Monaten

Hello AskGamblers Team,
I am reporting an issue with MostBet regarding a declined withdrawal where my funds were not returned.
I requested a withdrawal of 15,000 PKR on 30 January 2026 via Easypaisa. The withdrawal was marked as declined by MostBet, but the amount has not been returned to my gaming account, nor was it received in my Easypaisa account.
Account & Withdrawal Details:
Betting site: MostBet
Gaming ID: 50955991
Transaction number: 129966698
Date & Time: 30.01.26, 22:57
Payment method: Easypaisa
Amount: 15,000 PKR
Status: Declined
Despite the withdrawal being declined, my balance was never refunded to my MostBet account. I contacted MostBet support several times, but I did not receive a proper explanation or resolution.
This situation is unfair and concerning. If a withdrawal is declined, the funds should be immediately returned to the player’s gaming balance, which did not happen in my case.
I kindly request AskGamblers to investigate this matter and help me recover my funds, either by:
returning the amount to my MostBet gaming account, or
processing the payment successfully to my Easypaisa account.
I am ready to provide screenshots and any additional information if required.
Thank you for your support.

Unseriöses Casino Mostbet Casino

Grund Abgelehnte Auszahlung

Betrag ₨15000

Diskussion

AskGamblers

• Support Team

vor 3 Monaten

Dear @Waqaskhan,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Mostbet Casino

• Representative

vor 3 Monaten

Dear Waqaskhan, we have thoroughly reviewed all transactions on your account. Our system shows that after the withdrawal request was rejected, the funds were returned in full to your balance on January 30, 2026, at 23:23:04.

Furthermore, according to the system, almost immediately after these funds were returned, a new transaction was registered on your account — a bet on a sporting event on January 30, 2026, at 23:25:03. We understand that such a rapid change in the status of the funds could be confusing, and because of this, it may have appeared that the money had not been returned.

It seems that all these actions took place very quickly, one after another, which could have created the impression that the funds were “lost” after the withdrawal was canceled. In fact, they were available in the account and were used for sports betting.

As we mentioned earlier, we have sent more detailed information to support@askgamblers.com, and are now waiting for a response from the AskGamblers team.

Have a nice day!
Best regards, Mostbet.

Waqaskhan

vor 3 Monaten

I am waiting for Ask Gambler responce

Mostbet Casino

• Representative

vor 3 Monaten

Hello, Dear Waqaskhan and AskGamblers Team!

We're always interested in getting to the bottom of a situation.

We carefully checked all the information and sent the details to support@askgamblers.com, we will wait for the AskGamblers team's response.

Best regards, Mostbet.

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