Mostbet Casino - 2 deposits not received

Dear Mostbet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Hello, Dear Rajesh470 and the AskGamblers team!

Thank you for waiting.

We are always eager to help you and get to the bottom of your situation.

We have forwarded your request to the Finance Department and have received a response: The status of both deposits is unsuccessful and the funds must be returned to the customer.

Failed transactions get refunded within 7 bank working days from the transaction date of initiation. It is necessary to wait for this time.

If funds are not returned within this period, a PDF statement from the date of deposit to the current date on the day of application must be provided after 7 banking business days.

Have a nice day!
Best regards, Mostbet

Dear @Rajesh470,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.