Markiere alle als gelesen

Einstellungen

Nachricht
Casino Beschwerden

Melbet Casino - Two withdrawals not received


user_avatar badge
Von Arun9393
vor 2 Jahren

Two withdrawals are shows successful in their platform but not credited to my bank account.

I chase daily regarding this but customer email support as well live support simply waste no response. I never seen this kind of platform anywhere.

I request... I need the withdrawal money of 1500 INR and 3000 INR. I have attached the two withdrawal requested details.

Unseriöses Casino Melbet Spielothek
Betrag ₹4500

Diskussion

User name

Dear @Arun9393,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Greetings, everyone!

We’re truly sorry that @Arun9393 experienced an issue with their withdrawal, and we sincerely apologize for the inconvenience caused.

After carefully reviewing the case, we found that there was an error during the processing of two withdrawal requests, which led to the operator declining the payments. The funds were returned to the user’s account on the same day. However, we’re pleased to confirm that @Arun9393 has since made several successful withdrawals without encountering the same issue again.
User name

Dear all,

Kindly be notified that this complaint is being reopened following the declared willingness on behalf of Melbet Casino management to do everything within their power to resolve their outstanding AGCCS cases. The AskGamblers Complaint Team will gladly assist by giving any of these old cases an additional chance for a successful resolution.

User name

Dear Melbet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Melbet Spielothek Beschwerde-Statistik

Gelöst 51 / 57
Durchschn. Betrag $2,167
Durchschn. Dauer 5 Tage
Durchschn. Antwortzeit 2 Tage

Melbet Spielothek Beschwerden

Alle eingegangenen Beschwerden ansehen
Melbet Casino - Melbet Cash Agent Withdrawal Issue Pending for Over 140 Days Melbet ID 816469381
I am submitting this complaint regarding a long pending withdrawal issue with Melbet involving an amount of LKR 50,000.
I requested the withdrawal through a Melbet cash agent (“Badulla, Hidagoda 24/7”), but the amount was never credited to my bank account. Since the beginning of this issue, I have fully cooperated with Melbet support and payment teams and submitted all documents they requested, including certified bank statements covering the relevant dates.
This issue has now remained unresolved for almost four months despite numerous follow-ups and repeated assurances that the matter was under investigation by their payment specialists.
During this period, I had to visit the bank multiple times during working hours and take leave from my employment in order to obtain certified statements and supporting documents requested by Melbet. The process has caused significant inconvenience and frustration.
I also experienced aggressive and unprofessional behavior from the cash agent involved while trying to resolve this issue.
Despite providing all requested evidence and maintaining communication through the same official support ticket, I still have not received a proper final resolution regarding the disputed withdrawal amount.
I respectfully request assistance in reviewing this matter and helping to obtain a fair resolution regarding the pending withdrawal.
I can provide:
Certified bank statements
Email communication history
Support ticket details
Screenshots and supporting evidence

I have attached the forst email which I sent to Melbet and the recent one I received from them. And also the screen shot of the confirmation of the withrawal request.
Chart Pointer
51h übrig
රු.50,000