Beschwerde #210 Melbet Spielothek

Melbet Casino - Withdrawal NPR 4500 not received yet

Von Bharosh

vor 1 Monat

On 2026-04-19 I requested withdrawal of NPR 45000 from my Melbet account ID 1578412535.

Transaction ID: 4743167311
Melbet Status: COMPLETED since 2026-04-19
Today: 2026-05-05 = 16 DAYS completed
eSewa 9827948473: ZERO RECEIVED

Melbet uses local agents for Nepal. My withdrawal was assigned to an agent operating from Biratchowk Gorey Market. He marked the transaction COMPLETED in Melbet app but did not send money. He has now absconded and blocked me on Telegram.

I contacted Melbet support for 16 days via email and live chat. On 2026-05-05 I received a stalling reply: "We have no exact timeframe... concerned department is working". After 16 days this response proves deliberate negligence.

Evidence:
1. Melbet app screenshot showing COMPLETED status with date 2026-04-19 and Txn ID 4743167311
2. eSewa account statement from 2026-04-19 to 2026-05-05 showing no credit of NPR 45000
3. Telegram chat screenshot proving agent blocked me
4. Stalling email from Melbet support dated 2026-05-05

Melbet is responsible for its payment agents. COMPLETED status means Melbet confirms funds were released, yet I received nothing for 16 days. This is theft.

Request: Full refund of NPR 45000 from Melbet company funds to my eSewa 9827948473 immediately.

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Diskussion

84 Stunden übrig für Melbet Spielothek zum: Antworten.

Bharosh

vor 11 Stunden

Dear AskGamblers Team and Melbet Representative,

It has been 55 days since my withdrawal request on 2026/04/19, and Melbet keeps repeating that the payment team is “still working on it”. This is not a valid update.

I request AskGamblers to properly investigate this case and firmly push Melbet’s finance team to provide a concrete resolution date.

Keeping the complaint open for 55 days with no progress is unacceptable. Please escalate this and ensure Melbet credits my NRS 45,000 withdrawal without further delay.

Regards,
Bharosh

Bharosh

vor 11 Stunden

Dear Melbet Casino
Representative,

It has been 55 days since my withdrawal request on 2026/04/19, and I keep getting the same reply that your payment team is "still working on it".

This is not acceptable. Please provide a concrete update from your finance department and the exact date when my NRS 45,000 withdrawal will be credited to my account. Solve this within 95 hours that's all

Regards,
Bharosh

Melbet Spielothek

• Representative

vor 22 Stunden

Dear Bharosh,

Unfortunately, I don't have any new updates for you just yet. Our payment team is still actively working on resolving the issue. Thank you for your continued patience.

Bharosh

vor 2 Tagen

Dear Melbet Representative,

My withdrawal request was made on 2026/04/19. As of today 2026/06/11, it’s been 53 days and the issue is still not resolved.

Please provide a concrete status update from your finance team and the exact date my NRS 45,000 withdrawal will be processed.solve this within 96 hours that's all.

Regards,
Bharosh

Melbet Spielothek Beschwerde-Statistik

Gelöst 52 / 58

Durchschn. Betrag $2,154

Durchschn. Dauer 5 Tage

Durchschn. Antwortzeit 2 Tage

Melbet Spielothek Beschwerden

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