Kosmonaut Casino - My payment is delayed since June 10th

GELÖST

Beschwerde-Info

Unseriöses Casino

Kosmonaut Casino

Betrag

€ 1500

Veröffentlicht am 14. Juni 2023

I am trying to withdraw funds (2002,12€) (1500€ withdrawal pending) from www.ko­smo­nau­tca­sin­o.com

I am fully checked and had several cashouts in the past, no active wagering or anything else. I contacted customer service 5 days in a row but they always come up with new reasons why it's not working like we are waiting for finance dep. / and today a technical Problem .. three days ago they said that the money should be there in a few hours but nothing happened.

The usual time for a withdrawal used to be within 24h.

Maybe someone here or from the casino can bring some light to this.

AskGamblers
Veröffentlicht am 16. Juni 2023

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.