Kingdom Casino - Withdrawal time

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Kingdom Casino

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$ 47000

fskfsk Dänemark
Veröffentlicht am 20. November 2020

I like this casino because of their wide selection from slots, video slots, roulette, live games etc.
I was lucky and won 47000$. I startet withdraw them sunday evening. at first the max withdraw is 4000$ each time. Thats fair enough.
But i find it very dissapointing that they say they have fast withdrawals (within 24 hrs)
Thats not true. The withdraw that got accepted i made 3 more withdraws with that. within a minute.
And all they can say is that i got into a que. I find it hard to believe that somehow 200.000 others made a withdraw within that exact minute i chose to withdraw.

I hope that the manager will look into this and proceed with my cashou­ts/­wit­hdr­awals. Thats all i need.
So please help me askgambler and kingdomcasino.


kind regards Flemming

Veröffentlicht am 20. November 2020

Dear Flemming,
we are sorry about possible delays, it can happen sometimes when we need additional checks. We have started processing withdrawals as per the limits set at the casino. Thank you for your understanding!

AskGamblers
Veröffentlicht am 24. November 2020

Dear @fskfsk,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Kingdom Casino Beschwerden

  • 10 von 10 gelöst
  • 1 Tag Durchschn. Antwortzeit
  • 5 Tagen Durchschn. Lebensdauer
  • 6,332 USD Durchschn. Betrag

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