Jupi Casino - 17 days waiting for the money already taken from bank account

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Jupi Casino

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€ 80

vor 2 Jahren

I made an 80€ deposit, 17 days ago and the money was taken from my bank account although the same never arrived to my Jupi account. I’m talking since then with the team of support but they never have an answer to my problem, they say they can see the deposit but are talking with the agent that intermediates the deposit. The question is my money is in a cloud?! Nobody knows about it and I need my money back to my account, don’t believe in Jupi Casino, I even had an answer asking to describe to my problem (once again and the e-mail had all e-mails about this subject)

AskGamblers
vor 2 Jahren

Dear Jupi Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

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