Jackbit Casino - Investigation for 6 month and can not withdrawal

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Jackbit Casino

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$ 4154

fsdgty Aserbaidschan
Veröffentlicht am 11. Dezember 2023

Hello! Yesterday I finished my KYC, it approved and after this my withdrawals and deposits are blocked, support said that I will get message from their department via email but I got nothing. I deposit 500 usdt and made a big wins on basketball, after this I tried withdrawal and problems begun .I ask again you to help me with this situation because this bookmaker doesn't want to pay money. Today they said that my account is under investigation for 6 month without explaining any reason what they investigate and why. My amount is 4154.73 as you can see on screenshot. Please help me with this unfair behaviour of Jackbit bookmaker.

Veröffentlicht am 12. Dezember 2023

Dear FSDGTY,
Thank you for the provided information
As you were informed by the casino, your account is under investigation
Once the investigation is fully ended, you will be informed regarding the next step
Kind regards,

fsdgty Aserbaidschan
Veröffentlicht am 12. Dezember 2023

And what you investigate,why you investigate?What did i do wrong?I just win big amount of money and you dont want to pay it,you investigate nothing because you can not accuse me at nothing.These 6 month are only for hold my money and not to pay.I ask you to provide any evidence to me or askgamblers that my activity is suspicious,because you are holding my money only because i won a lot

Veröffentlicht am 15. Dezember 2023

Dear FSDGTY,
Your account is requested to pass the additional verification
For more questions please contact live support or [email protected]
Best regards,

fsdgty Aserbaidschan
Veröffentlicht am 16. Dezember 2023

Hello,i sent you data that you requested for verification.
Hopefully waiting for response

fsdgty Aserbaidschan
Veröffentlicht am 16. Dezember 2023

Jackbit payed me my money.Thank you a lot askgamblers and nice to work with you Jackbit,thanks for fair decision about my money

AskGamblers
Veröffentlicht am 17. Dezember 2023

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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  • 6 Tagen Durchschn. Lebensdauer
  • 10,188 USD Durchschn. Betrag

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