Gudar Casino - GUDAR delay of withdraw

GELÖST

Beschwerde-Info

Unseriöses Casino

Gudar Casino

Betrag

€ 774

Minjuung Bayern
Veröffentlicht am 5. Februar 2024

Dear AskGamblers Support Team,

I am writing to report a serious issue with Gudar Casino. On January 17, 2024, I requested a withdrawal of €774, and despite multiple attempts to contact customer support, there has been no resolution.

I request your assistance in investigating the status of my withdrawal with Gudar Casino and ensuring a prompt resolution.


Details:

Casino: Gudar Casino

Withdrawal Amount: €774

Request Date: January 17, 2024

Your prompt attention to this matter is appreciated, and I look forward to updates on the progress of your investigation.

AskGamblers
Veröffentlicht am 7. Februar 2024

Dear Gudar Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers
Veröffentlicht am 1. März 2024

Dear all,

This complaint has been reopened as per Gudar Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Veröffentlicht am 2. März 2024

Hey Dear Team and MINJUUNG,

Very sorry for the delay in your withdrawal process, take additional review from slots providers.

Now you all pending withdrawals was approved since 15 days ago.

Best Regards

AskGamblers
Veröffentlicht am 4. März 2024

Dear @Minjuung,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

AskGamblers
Veröffentlicht am 14. März 2024

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.