Gangsta Casino - Withdrawal issues due to technical issues

Dear @TimeTroll,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Amount of withdrawal is 1900 aud

Dear Gangsta Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear all,

This complaint has been reopened as per Gangsta Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Dear TimeTroll , we are sorry to hear that you didnt got your money in time , we had some tech difficulties with withdrawals in time
we are reviewing your situation right now and comeback when got some information about your withdrawals from financial and technical department
With respect , Gangsta casino!

Dear Timetroll and Askgamblers , we are really sorry for a long delay of answers
We will try to respond as quickly as possible and prevent such cases in the future.

Withdrawal of Timetroll was accepted and sent to the player by our financial department:
2024-08-05 - 700 AUD
2024-08-15 - 500 AUD
2024-08-16 - 700 AUD
All 1900 AUD was clearly withdraw to our customer
With respect , Gangsta casino!

Dear @TimeTroll,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.