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Gangsta Casino - Withdrawal 140 EUR pending since October 16th

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Unseriöses Casino

Gangsta Casino

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€ 140

vor 2 Wochen

Hello,

I requested a withdrawal of €140 from my Gangsta Casino account on October 16, 2025, via Visa/MasterCard.

My account has been fully verified (KYC completed).

Despite several emails to the support team, the withdrawal has remained pending for more than 6 days.

I was told multiple times that it was "forwarded", but I have not received any update or payment.

I previously received a €90 withdrawal successfully in 3 days, so I know my payment method works correctly.

Now the support does not reply to my emails at all.

I am attaching a screenshot showing the pending withdrawal in my account.

Please help me resolve this issue and receive my payment.

Thank you very much.

vor 2 Wochen

Dear player, we're very sorry to hear that you have this opinion of us.
We tried to resolve your issue as quickly as possible. We had some issues with withdrawals to your payment system, but everything is fine now, and we processed the withdrawal on October 22 at 4:50 PM GMT 3+.
Sorry for the delays and thank you for your understanding. Have a great game!

AskGamblers
vor 2 Wochen

Dear @Petraa05,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

vor 2 Wochen

Yes I received the payment thank you! however due to the late payment I lost the bonus that came with my deposit. Which was 40 free spins and due to the delay I couldn't activate it and it expired!!

AskGamblers
vor 2 Wochen

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Gangsta Casino Beschwerden

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  • 1 Tag Durchschn. Antwortzeit
  • 4 Tagen Durchschn. Lebensdauer
  • 5,737 USD Durchschn. Betrag

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