i have 2 pending withdraws
400.00 EUR
18/2/2026, 11:13:29
400.00 EUR
20/2/2026, 23:49:30
In they terms and conditions they writing that withdraw will make 3 working days.
But still no money in my skrill account. I wrote emails to them but still no answer. Can Gangsta Casino answer when i receive my money? Only on 21 of february they that they have high volume of requests. Can they do what they want and terms and conditions is only for for custumers?
Beschwerde-Info
1 of withdraw they trasfered 2 hours ago
Dear Gangsta Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
3 working days passed but still no transfer 400.00 EUR
20/2/2026, 23:49:30
Dear player and Askgamblers, we need to get player email or nickname in order to check all the information about player case
With respect, Gangsta casino!
user name: dariokas
Dear Gangsta Casino,
Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.
Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Dear player and AskGamblers administration
Unfortunately, we wish to inform you that due to technical issues on our end, there may have been delays in withdrawals.
All delays have now been resolved, and withdrawals should be processed as soon as possible.
The player will receive an email confirming their withdrawal and the estimated timeframe.
We apologize for any inconvenience and will do our best to resolve the issue.
Sincerely, Gangsta Casino!
Dear @dzedzka,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.
Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
Dear AskGamblers administration, as we see, a player has cancelled their pending withdrawals and lost them in the game.
This player currently has no withdrawals.
Sincerely, Gangsta Casino!
Of coure i cancel. Tell how long you delay withdraw. And dont tel about problems. You are scamers.
Dear @dzedzka,
Following a careful review and consideration of your case, the AskGamblers Complaint Team reached the conclusion that, unfortunately, your complaint is not compliant with the AGCCS Guidelines, section Balance played off while waiting to be paid and, therefore, is being rejected. Please keep in mind that following all AGCCS Guidelines is mandatory.
Please keep in mind that while we can understand your frustration and disappointment of probably not being paid within the time frame specified by the operator, it is up to you to refrain from playing until the processing of your payment is finalized accordingly. Instead, you kept playing and lost your balance subsequently which means that unfortunately, you will also lose the validity of your claim against the operator which led to the rejection of the complaint.
And while we understand this might not be the outcome expected by the complainant, we would like to remind you that in case of disagreement with our decision further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.
Gangsta Casino Beschwerden
- 14 von 14 Gelöst
- 1 Tag Durchschn. Antwortzeit
- 4 Tagen Durchschn. Dauer
- 5,372 USD Durchschn. Betrag
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