Gangsta Casino - Delayed payments for withdrawal 400 EUR

Hello,i want to note that disputed amount is 1200 euros and not just 400.My bad if i expressed myself wrong but I have 3 pending withdrawals of 400 euros each.

Dear Gangsta Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

I can see now that I had not even a slightest chance to get a response from them if they even won't respond here.It's like they don't even care about the image and casino credibility this shows,to me it is just shocking a casino with license can operate like this and straight out refuse paying out their players without proper explanation on it.I'm just deeply disappointed a situation like this can even occur,I have played on many casinos and delays do happen but at least they answer and get back to me in case of it.

Dear player and Askgamlers administration . we are asking for the email or nickname of player to check what problem with he's deposit
With respect , Gangsta casino!

Dear Gangsta Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Gangsta casino,not sure why you mention deposit when the issue are 3 withdrawals from 7.2.2026 as shown in pictures above.Your system listed them as failed transactions last week and now they are just pending again so i would appreciate the help with this.

Dear player and askgamblers administration
This player's withdrawal failed due to issues with their bank.
This information was provided to them, and the withdrawal has now been retried and is in the "awaiting confirmation" status.
As soon as it is confirmed, the player will receive their payout.

Hello,I can confirm I got the reply from their support team but as I asked them(no answer) I will ask here if it is possible to tell me timeframe(in timely manner)that my withdrawals will be processed since even with the bank issue on my end from the moment my account got fully verified to the first try of processing my withdrawal 7 business days passed which is longer than stated in TC and up to 5 days for heavy workload times.I would really like to get ahead of this issue and get an answer now because it seems very hard to get ahold of support in this casino when I waited a week just to finally get an answer to what's going on with my withdrawals(after numerous times contacting their support).Dear Askgamblers mod team and Gangsta casino please give me an suggestion on this matter,should I close this ticket for now and hopefully receive my winnings in timely manner and if not can I reopen this ticket in case of a long wait again.Looking forward to the feedback and thank you for helping me solve this issue.

Dear player and AskGamblers administration
Unfortunately, we wish to inform you that due to technical issues on our end, there may have been delays in withdrawals.
All delays have now been resolved, and withdrawals should be processed as soon as possible.
The player will receive an email confirming their withdrawal and the estimated timeframe.
We apologize for any inconvenience and will do our best to resolve the issue.
Sincerely, Gangsta Casino!

Thank you Gangsta casino for the information about the issue but it has been another 4 bussines days since I requested my withdrawals and got no response on it.Can you please do something about this because I have been trying to cash out my 3 withdrawals for a month now and despite the issue with my bank it should not last this long for it to get resolved.I have never waited this long on any other casino so please help me resolve this issue.

Dear AskGamblers administration and player, due to platform updates and long waits for issues with payment system platforms to be resolved, withdrawals may have been delayed.

Despite this, the player has already received some of the withdrawals and has received an email with the next withdrawal deadlines.
If the player has not received the email, please notify us and we will resend the information.

I have not received such an email.I would very much like to know exact dates/deadlines for my withdrawals so please send me it here or on email.I will post here the latest message I have from you on email.I got 1 withdrawal from you this monday in the amount of 400 euros and my concern is very simple.If the pace of withdrawal is once per week and not each 3 bussines days or sooner as stated in your T.C. that seems very insufficient and slow especially since you said the delays are resolved now and it seems you process withdrawal requests one at a time for some reason which even further prolongs the things.Looking forward to your reply with dates for my withdrawals.Here is your latest reply to me via email:Dear Karlo,

Thank you for your message.

We would like to inform you that we have once again forwarded your request to our Financial Department to clarify the reason for the delay. In addition, we have asked the team to review your case and prioritize the processing of your withdrawal. We will do our best to ensure that the payout is completed as soon as possible.

At the moment, some withdrawals may take longer than usual due to a high operational workload. In addition, the processing time can sometimes be affected by several factors, such as internal financial checks, payment method processing procedures, and the overall queue of withdrawal requests currently being handled by the Financial Department.

Please rest assured that your request is being monitored, and we will continue following up internally to help move the process forward.

We sincerely apologize for the inconvenience caused and truly appreciate your patience and understanding while this matter is being resolved.

Best regards,
KYC Department
Gangsta Casino

Dear player and AskGamblers administration
As far as we can see, the withdrawal is still pending payment processing, as the player canceled and re-submitted withdrawals in their account. This could have caused an increase in the payment time for this player.
Since all issues on our end have already been resolved, we will endeavor to send the funds to the player as quickly as possible.
Thank you for your patience and apologize for the inconvenience.

Gangsta casino,I have 3 submitted withdrawals.One on 25.2.2026.which should have been processed already and two on 3.3.2026.The cancell happened before those dates and my last withdrawal was processed on last monday so that is now 5 bussines days without any payment to me.Please tell me how long am I supposed to wait at this point since it seems impossible to cash out funds at normal pace in this casino.You have also mentioned above to send me timelines and dates for my withdrawals and i still got nothing from you.Please send me those so we can solve this already.

Dear Gangsta Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dear player and AskGamblers administration
As we see, we've already processed your final withdrawal request, but it remains in the pending confirmation status. We're currently checking with the payment system for the reasons and will respond to you as soon as possible regarding your withdrawal.

I confirm I got the money on this wednesday on minfinity wallet for withdrawal submited on 25.2.2026.and it remained in pending mode until now when it should have been in accepted mod but i see you have fixed it now.Not sure why u say final withdrawal request when now i still have 2 left submited on 3.3.2026. 400 euros each.i can show any information I still did not receive those funds and they remain pending currently in my casino account.Please let me know when can i expect them to be processed so we can solve this case.Thanks for the help.

Update: I have received just now another 400 euro on minfinity(withdrawal still says pending but should be accepted).I have only 1 withdrawal left now of 400 euros and will update here when i receive the payment for it.

Dear @karlo716,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dear Askgamblers, as stated above I am still waiting on 1 withdrawal of 400 euro from this casino and then my case is resolved.I was looking forward to answer from them today but now that timer is reset again I don't know when will I hear back since they seem to respond each time when timer is about to expire.

Resolved the issue,thanks to both parties you can now close this complaint.