Frumzi Casino - The payment of 1500 euros is still delayed by 15 days

Dear Frumzi Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

Hello, still no response, and when I contact support, they tell me that the deadlines have been extended… always the same answer for over a month now…

Dear all

Kindly be informed that we are checking with relevant department and we would get back to you as soon as we have any news from them .

Best Regards
Frumzi Team

"I am waiting for your reply quickly...

Dear Dwinzy

Kindly be informed that your withdrawals are completed and paid out on our side.

Best Regards
Frumzi Team

Dear @Dwinzy,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Hello frumzi casino, thank you for successfully processing my withdrawal. I hope I won’t have to go through AskGamblers again for my withdrawal requests to be approved. This is the fourth time, and every time I’ve had to come here to get my money…

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.