Frumzi Casino - My withdrawal is delayed for 8 days

Dear Frumzi Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear Steve2025,

Thank you for reaching out to us.

We are sorry to hear about the delay of your withdrawal request and frustration.
Please be assured that we do our best to find a solution as soon as possible.

In order to further investigate your claim and locate your account we would kindly like to ask you to provide us with your username and email address.

Thank you for your understanding.

Kind regards,
Frumzi Casino Team

Dear Frumzi Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just replied to you via email.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear AskGamblers,

Thank you for the provided information.

Dear Steve2025,

We are happy to inform you that your withdrawal request has been successfully complete on the 11.10.

Please don't hesitate to contact us in case of further questions.

Kind regards,
Frumzi Casino Team